The CallHippo Insider’s Guide
Everything we know about CallHippo in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
CallHippo
The Insider’s Guide
Virtual phone system with regional calling plans and a dialer suite
Every plan, grade, refund rule and rival among business phone systems, read from CallHippo’s own pages.
Made by CallHippo · checked Oct 17, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from CallHippo’s own pages, its app-store listings and our grades. Every fact in it is on CallHippo’s page too, where it is kept up to date. Checked Oct 17, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 13 of the 19 other business phone systems we grade
CallHippo is a cloud phone system that gives each user a business number for calls, texts and voicemail across web, desktop, mobile and a Chrome extension. Its plans are priced by the region whose calls they include; the US and Canada plans include unlimited minutes to standard numbers there. A separate Pro Suite for high call volumes adds power and parallel dialers.
To get you started, here are 9 things to know about CallHippo, taken from its own pages and our grades.
- 1
Best for a number for each person on every device
CallHippo gives each person a business number that rings on the web, desktop, phone and a Chrome extension, with plans priced by the region you call most.
- 2
Paid plans start at $19 a month for each person
As its pricing page puts it: $19 per user / month, billed yearly ($25 billed monthly).
- 3
You can try it first
10-day free trial, no credit card needed
- 4
It runs on 5 platforms
Web, macOS, Windows, iOS and Android, with a browser extension too.
- 5
Business numbers on every device
One free standard number per user (toll-free not included), ringing on the web app, Windows and macOS apps, iOS, Android and a Chrome extension.
- 6
Regional calling plans
Plans are priced by region, such as US/CA, UK, Australia or a global bundle; US and Canada plans include unlimited minutes to standard numbers.
- 7
IVR and call routing
A multilingual IVR and cascading call distribution from Professional; multilevel IVR, smart DID and CRM-based VIP routing on Ultimate.
- 8
A 2.6 GPA, above 13 of 19
That is against the other business phone systems we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace CallHippo you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
CallHippo at a glance
- Pricing
- Free trial, from $19 per user / month, billed yearly ($25 billed monthly)
- Free plan
- No
- Free trial
- 10-day free trial, no credit card needed
- Runs on
- Web, macOS, Windows, iOS, Android, Browser extension
- Made by
- CallHippo
- Category
- Business Phone Systems
- Our grade
- 2.6 GPA, good
The report card
Best for a number for each person on every device
CallHippo gives each person a business number that rings on the web, desktop, phone and a Chrome extension, with plans priced by the region you call most. Starter is $19 a person a month for five on yearly billing. Call recording, phone menus and the main CRM links wait for Professional at $30.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $19 a head for five on Starter, billed yearly ($25 monthly), right at this category's middle. Recording, the IVR and HubSpot or Salesforce need Professional at $30. The $0 Basic plan still charges for numbers and calls. |
| Free plan and trial | C | A 10-day free trial with no card needed. Basic has no user fee, but you pay for numbers and usage, so it isn't free. |
| Features | B | A number for every user, unlimited US and Canada minutes on the US plans, texts, a multilingual IVR, smart routing, transcription and call summaries, with dialers in a separate Pro Suite. It covers the whole job across its plans. |
| Ease of use | C | No App Store rating on record. Plans change with the calling region you pick, and US texting needs A2P registration first, so expect some setup. |
| Platforms and integrations | A | Web, Windows, Mac, iPhone, Android and a Chrome extension, with HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Zapier, Slack and webhooks. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who CallHippo is for
- Great if each person wants their business number on desktop, phone and browser
- Handy when you mostly call one region, since plans are priced by calling region
- Good for sales teams that may add power or parallel dialing later
Who it is not for
- Tight if you dial with a tool, as the US and Canada minutes cover manual dialing only
- Pricey if you want call summaries and single sign-on, which need Ultimate at $42
- Not for you if you want call recording on the cheapest paid plan, as it starts on Professional
Good to know
Good for
- Small teams that want a number per user on desktop and mobile
- Businesses calling mostly within the US and Canada
- Sales teams that may later need power or parallel dialing
Worth knowing
- Prices change with the calling region picked on the pricing page; the US and Canada minutes are a team pool for manual dialing to standard numbers only.
- US texting needs A2P registration, with a one-time $20 setup fee and monthly charges on top.
- Call recording, IVR and the main CRM integrations start on Professional; single sign-on needs Ultimate.
- The AI Voice Agent costs $45 per user a month plus $0.25 a minute, and the high-volume Pro Suite with dialers is priced separately.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$19
A month to start, for each person
CallHippo is a paid product with a free trial, starting at $19 per user / month, billed yearly ($25 billed monthly).
Basic has no user fee, but you pay for numbers and usage, so it isn't free.
Basic
$0
per user / month, plus numbers and call charges
No user fee: you pay only for numbers and usage. Voicemail, click to dial, business hours, SMS and MMS, and the desktop and mobile apps.
Starter
$19
per user / month, billed yearly ($25 billed monthly)
Unlimited minutes to standard US and Canada numbers as a team pool, 100 SMS, forwarding, ring all devices, SMS templates and Zapier, Slack and webhooks.
Professional
$30
per user / month, billed yearly ($40 billed monthly)
Adds call recording, a multilingual IVR, call transcription, AI voicemail transcription, reports, 500 SMS and HubSpot, Salesforce, Pipedrive and Zoho.
Ultimate
$42
per user / month, billed yearly ($55 billed monthly)
Adds a multilevel IVR, smart and CRM-based routing, holiday routing, call summaries, single sign-on, 1,000 SMS and a dedicated account manager.
Enterprise
Custom
Minimum 20 users. Unlimited calling to 48 countries, power and parallel dialers, speech analytics or CallHippo AI, and priority support.
Trying it first
10-day free trial, no credit card needed
Read from callhippo.com on Oct 17, 2026.
Ways to pay less
Annual discount
Save 3 months' cost with yearly billing
CallHippo's pricing page says yearly billing saves 3 months' cost: Starter is $19 a month billed yearly against $25 billed monthly.
Stated on callhippo.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
6
Places it runs: Web, macOS, Windows, iOS, Android and Browser extension
Virtual phone system with regional calling plans and a dialer suite. Here is what it does, as its own site describes it, and what it covers: AI features, transcription, business phone line, business texting.
It covers the whole job across its plans.
- Business numbers on every device
- One free standard number per user (toll-free not included), ringing on the web app, Windows and macOS apps, iOS, Android and a Chrome extension.
- Regional calling plans
- Plans are priced by region, such as US/CA, UK, Australia or a global bundle; US and Canada plans include unlimited minutes to standard numbers.
- IVR and call routing
- A multilingual IVR and cascading call distribution from Professional; multilevel IVR, smart DID and CRM-based VIP routing on Ultimate.
- Texting and WhatsApp
- SMS and MMS on every plan, with 100 to 1,000 included texts on paid plans; a WhatsApp Business API channel costs $20 a month.
- Transcription and AI
- Call transcription and AI voicemail transcription from Professional, call summaries on Ultimate, and AI Copilot and AI Voice Agent add-ons.
- CRM and helpdesk integrations
- 50+ integrations including HubSpot, Salesforce, Pipedrive, Zoho and Zendesk, plus Zapier, Slack and webhooks.
Where it runs
- Web
- macOS
- Windows
- iOS
- Android
- Browser extension
What it works with
- HubSpot
- Salesforce
- Pipedrive
- Zoho
- Zendesk
- Zapier
- Slack
CallHippo is made by CallHippo.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
13/19
Other business phone systems it is graded above
CallHippo's GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade, and level with 2.
It stands best on platforms and integrations (A, above 9 of 19) and worst on ease of use (C, above 1).
Its paid plans start at $19 a month for each person, against a middle price of $19 for the category: 8 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 3.0 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 20 business phone systems we grade, cut by the letter each got. CallHippo’s own letter is outlined.
- CValue for moneyAbove 3 of 19
- CFree plan and trialAbove 8 of 19
- BFeaturesAbove 10 of 19
- CEase of useAbove 1 of 19
- APlatforms and integrationsAbove 9 of 19
Price against what you get
Each dot is one of 17 business phone systems. Further left costs less; higher up scores better on features, ease of use and platforms. CallHippo is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace CallHippo you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade. It costs $228 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- Texts from a business number, registered with the carriers.
- Speech turned into text you can trust.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, HubSpot, Salesforce and Pipedrive among them.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. CallHippo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
JustCall, KrispCall, CloudTalk, Aircall and Dialpad
The 5 tools CallHippo is most often weighed against, with where each one differs from it.
- 2.4GPA
JustCall
Free trial · from $29/mo
Cloud phone and SMS system for sales and support teams.
- Only CallHippo lists a browser extension.
- 2.0GPA
KrispCall
From $12/mo
Cloud phone system with bundled minutes and texts per user.
- Only CallHippo lists macOS and Windows apps.
- CallHippo also covers transcription.
- 2.4GPA
CloudTalk
Free trial · from $25/mo
Cloud call center phone system with dialers and AI voice agents.
- Only CallHippo lists a browser extension.
- Only CloudTalk lists a Linux app.
- 2.6GPA
Aircall
Free trial · from $30/mo
Cloud phone system for sales and support teams, with AI voice agents.
- Aircall also covers shared inbox and AI support agent.
- 2.8GPA
Dialpad
Free trial · from $15/mo
AI business phone with live call transcripts and call summaries.
- Dialpad also covers team chat and video calls.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
12
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is CallHippo free?
No, CallHippo is a paid product, but you can try it first. 10-day free trial, no credit card needed.
How much does CallHippo cost?
CallHippo lists 5 plans. Basic: $0 per user / month, plus numbers and call charges.
What platforms does CallHippo work on?
CallHippo is available on Web, macOS, Windows, iOS and Android. It also has a browser extension.
Does CallHippo offer any discounts?
CallHippo publicly lists the following: Save 3 months' cost with yearly billing.
Does CallHippo have a Linux app?
No Linux app was listed when its pages were read on Oct 17, 2026. CallHippo is listed for Web, macOS, Windows, iOS and Android.
Is CallHippo open source?
CallHippo is not described as open source on its own site, as read on Oct 17, 2026.
What does CallHippo integrate with?
CallHippo's listing names HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Zapier and Slack.
Who makes CallHippo?
CallHippo is made by CallHippo.
What are the alternatives to CallHippo?
The closest alternatives to CallHippo in our directory are JustCall, KrispCall, CloudTalk, Aircall and Dialpad.
How does CallHippo compare with other business phone systems?
CallHippo's GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade, and level with 2.
Is CallHippo good value for money?
ToolGPA grades CallHippo C for value for money. Its paid plans start at $19 a month for each person, against a middle price of $19 for the category: 8 of the 16 others that charge start lower.
Could I make my own version of CallHippo?
To replace CallHippo you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from CallHippo’s own pages on Oct 17, 2026, and the grades were given on Oct 17, 2026. Graded from this listing, whose facts were read from CallHippo's own pages on 17 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by CallHippo. Prices change, so check callhippo.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
1,880
Tools graded, in 47 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
1,880
tools graded
47
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- CallHippo, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/callhippo
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "CallHippo: The Insider's Guide", checked Oct 17, 2026. https://toolgpa.com/tools/callhippo
Know someone choosing between business phone systems?
Send them this guide: toolgpa.com/tools/callhippo/guide
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See our other guides
The best-graded business phone systems after CallHippo, each with an Insider's Guide of its own.
- Business Phone Systems Insider's GuideEvery one of the 20 business phone systems we grade, compared
- Grasshopper Insider's GuideVirtual business number on your own phone, priced per account3.0 GPA
- RingCentral Insider's GuideCloud phone system with texting, fax, video meetings and team chat3.0 GPA
- Dialpad Insider's GuideAI business phone with live call transcripts and call summaries2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what CallHippo’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. CallHippo is a trademark of its owner, and this guide is not made, paid for or approved by CallHippo. Prices and plans change: check callhippo.com before you buy.