CRM.io review (2026): is it worth it?
AI-native CRM from the team behind Agile CRM, with a free plan
Black Friday: is there a CRM.io sale?
CRM.io report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for small teams moving off Agile CRM
CRM.io is a rebuilt Agile CRM with contacts, deals, tasks, automations and a free-forever plan. The catch is there's no pricing page, so the free plan's limits and every paid price are unknown, and the product is new.
Who CRM.io is for
- Fits if you used Agile CRM and want the same team's newer product
- Works for a small team that wants to start on a free plan with no card
Who CRM.io is not for
- Skip it if you need to know prices first, as there is no pricing page
- Watch out: telephony needs a Twilio connection and AI voice uses ElevenLabs, both with their own charges
- Not for you if you need SSO or audit logs, as they're listed for Enterprise only
- Tight if you want a long track record, since the product is new and lists few integrations
Why CRM.io gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo pricing page exists, so no price can be set against the $29 middle for CRM. We've left it at the ordinary grade.
- CFree plan and trialThe site advertises a free-forever plan with no credit card, but its limits aren't published, so we can't say how far it goes.
- CFeaturesContacts, deals, tasks, automations, calling and a LinkedIn extension. But calling needs your own Twilio account and AI voice runs on ElevenLabs, and SSO and audit logs are Enterprise only.
- CEase of useNo store rating on record, and the product is new. You'll still set up pipelines, telephony and automations yourself.
- BPlatforms and integrationsWeb app plus a Chrome extension, with Google Calendar, Google Sheets, Twilio, WhatsApp and SendGrid links. No phone or desktop app listed.
What these grades rest on. Graded from this listing, whose facts were read from CRM.io's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make CRM.io? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/crm-io#review"><img src="https://toolgpa.com/badge/crm-io.svg" alt="CRM.io: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where CRM.io stands among CRM tools
CRM.io's GPA of 2.2 is higher than 50 of the 116 other CRM tools we grade, and level with 25.
It stands best on platforms and integrations (B, above 24 of 116) and worst on features (C, above 1).
Each grade against the category
Every bar is all 117 CRM tools we grade, cut by the letter each got. CRM.io’s own letter is outlined.
- CValue for moneyAbove 37 of 116, level with 63
- CFree plan and trialAbove 44 of 116, level with 53
- CFeaturesAbove 1 of 116, level with 68
- CEase of useAbove 5 of 116, level with 99
- BPlatforms and integrationsAbove 24 of 116, level with 85
Keep CRM.io, or make your own?
Keep it
To replace CRM.io you would be making email sent in volume that still reaches the inbox. That is not a weekend's work, with an AI app builder or without one.
What you could make
- Sales pipeline and kanban boards: an app builder makes these well.
What you could not
- Email sent in volume that still reaches the inbox.
- Newsletters sent to thousands of people that still reach the inbox.
- An AI agent, with the models and the safeguards behind it.
- Connections to other products, each kept working as those products change.
- A chatbot builder hooked into the messaging apps.
What this rests on. CRM.io’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is CRM.io?
CRM.io is a CRM from the team that built Agile CRM, part of its 500agents suite of products. It covers contacts, companies, multi-pipeline deals, tasks, calendar, email campaigns, a browser dialer and AI chatbots and voice agents. The site advertises a free plan for small teams but publishes no price list.
Worth knowing
- No pricing page exists; plan names, prices and the free plan's limits were not found.
- Telephony needs a Twilio connection and AI voice uses ElevenLabs, so those carry their own charges.
- SSO and audit logs are listed only for the Enterprise tier.
- The product is new, rebuilt from Agile CRM, and its site lists few integrations.
Key features
- Contacts and companies
- A shared contact database with smart segments, CSV import and export, social enrichment and bulk account actions.
- Deals and pipelines
- Multiple pipelines with custom stages, table and kanban views, lost-reason capture and bulk actions.
- Tasks, cadences and calendar
- Task lists, follow-up cadences and SLA reminders, with Google Calendar sync and team availability views.
- Automations and marketing
- Round-robin assignment, email bots and AI workflows, plus email campaigns, drips and reusable templates.
- Telephony and AI voice
- A browser dialer with calling campaigns through Twilio, WhatsApp and SMS, and ElevenLabs-based AI voice agents.
- LinkedIn Chrome extension
- A Chrome extension captures LinkedIn leads into the pipeline in one click.
CRM.io pricing
We could not confirm CRM.io’s current pricing from its own site, so we are not listing plans here. See crm.io for current prices.
Works with
CRM.io alternatives
- CRM.io vs HubSpot
Free plan · from $20/mo
- CRM.io vs Pipedrive
Free trial · from $14/mo
- CRM.io vs Zoho CRM
Free plan · from $14/mo
- CRM.io vs Close
Free trial · from $9/mo
Common questions
Does CRM.io have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. CRM.io is listed for Web.
Does CRM.io have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. CRM.io is listed for Web.
Is CRM.io open source?
CRM.io is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.