The Dashly Insider’s Guide
Everything we know about Dashly in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Dashly
The Insider’s Guide
Website chat and AI agents that qualify and book inbound leads
Every plan, grade, refund rule and rival among help desk and live chat tools, read from Dashly’s own pages.
Made by Dashly · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Dashly’s own pages, its app-store listings and our grades. Every fact in it is on Dashly’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 6 of the 92 other help desk and live chat tools we grade
Dashly puts live chat, chatbots, pop-ups and triggered messages on a website and now sells AI agents that qualify inbound visitors, answer questions and book meetings. Chat runs on the web, WhatsApp, Telegram and email. Plans are priced by monthly website visitors, with unlimited seats on every paid plan.
To get you started, here are 8 things to know about Dashly, taken from its own pages and our grades.
- 1
Best for website chat and bots that qualify leads
Dashly is website chat with bots that qualify inbound leads.
- 2
Paid plans start at $31.20 a month
As its pricing page puts it: $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly).
- 3
It runs on 4 platforms
Web, Windows, iOS and Android.
- 4
Live chat and team inbox
Chat with visitors and answer messages from one inbox, with auto-replies for working and non-working hours.
- 5
Leadbots and triggered messages
Bots ask qualifying questions and messages fire on visitor behavior; the number of active ones depends on the plan.
- 6
AI agents for inbound
Qualifier, Support and Booking agents engage visitors, answer from the knowledge base and book meetings across chat and messengers.
- 7
A 1.8 GPA, above 6 of 92
That is against the other help desk and live chat tools we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace Dashly you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
Dashly at a glance
- Pricing
- Paid, from $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly)
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, Windows, iOS, Android
- Made by
- Dashly
- Category
- Help Desks & Live Chat
- Our grade
- 1.8 GPA, weak
The report card
Best for website chat and bots that qualify leads
Dashly is website chat with bots that qualify inbound leads. Its price follows monthly visitors, the AI support bot is a $60 add-on, and the cheapest plan lacks it.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $31.20 a month for up to 1,000 visitors billed annually, with unlimited seats. Marketing is $87.20. |
| Free plan and trial | F | No free plan and no trial listed; the page offers a demo. |
| Features | C | Live chat, a team inbox, bots, triggered messages and email. The AI support bot is an add-on unavailable on Conversation. |
| Ease of use | C | No store rating on record. Bots and triggers have to be built. |
| Platforms and integrations | B | Web, Windows, iOS and Android apps, with Facebook, WhatsApp, Telegram and Instagram. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Dashly is for
- Fits if you want chat and lead bots on a low-traffic site
- Works for teams who want unlimited seats
Who it is not for
- Pricey if you have traffic, because the price follows visitors and past the quota it adds a per-visitor fee
- Skip it if you want the AI support bot, as it is an add-on from $60 a month
- Skip it if you want branding gone, since that is $15 a month extra
- Watch out: Facebook and Telegram bots are listed as early access
Good to know
Good for
- B2B sites that want chat to qualify and book leads
- Small sites with modest traffic and several chat agents
- Teams that also talk to leads on WhatsApp or Telegram
Worth knowing
- The price is set by monthly unique website visitors; past the quota it charges a per-visitor fee, from $0.023 on Conversation for the first 1,000 over.
- The AI support bot is an add-on from $60 a month, depending on user queries, and is unavailable on Conversation.
- Removing Dashly branding costs $15 a month, and a welcome bot $29 a month, on top of the plan.
- Facebook and Telegram bots are listed as early access.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$31.20
A month to start
Dashly is a paid product, starting at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly).
No free plan and no trial listed; the page offers a demo.
Conversation
$31.20
per month for up to 1,000 visitors, billed annually ($39 monthly)
Live chat, team inbox, 1 leadbot and 1 triggered message. Price rises with monthly visitors.
Support
$63.20
per month for up to 1,000 visitors, billed annually ($79 monthly)
Adds 2 leadbots, 3 triggered messages, reports, knowledge base and auto-assignment. Price rises with visitors.
Marketing
$87.20
per month for up to 1,000 visitors, billed annually ($109 monthly)
10 leadbots, 30 triggered messages, A/B tests, visual email builder and funnels. Price rises with visitors.
Read from dashly.io on Nov 13, 2026.
Ways to pay less
Annual discount
Save 20% with annual billing
Dashly's pricing page shows paying annually as 20% cheaper than paying monthly, for example $31.20 instead of $39 on Conversation.
Stated on dashly.io
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, Windows, iOS and Android
Website chat and AI agents that qualify and book inbound leads. Here is what it does, as its own site describes it, and what it covers: shared inbox, marketing automation, live chat, help center, AI support agent, chatbots, popups.
Live chat, a team inbox, bots, triggered messages and email.
- Live chat and team inbox
- Chat with visitors and answer messages from one inbox, with auto-replies for working and non-working hours.
- Leadbots and triggered messages
- Bots ask qualifying questions and messages fire on visitor behavior; the number of active ones depends on the plan.
- AI agents for inbound
- Qualifier, Support and Booking agents engage visitors, answer from the knowledge base and book meetings across chat and messengers.
- Messenger and email channels
- Conversations can run through Facebook, WhatsApp, Telegram, email and Instagram, plus live chat for mobile apps.
- Lead profile
- Visitor behavior, CRM data and conversation history are gathered into one profile that the agents and team can read.
- Marketing automation
- Email campaigns, funnels, A/B testing and a visual email builder on the Marketing plan.
Where it runs
- Web
- Windows
- iOS
- Android
What it works with
- Telegram
Dashly is made by Dashly.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
6/92
Other help desk and live chat tools it is graded above
Dashly's GPA of 1.8 is higher than 6 of the 92 other help desk and live chat tools we grade, and level with 19.
It stands best on platforms and integrations (B, above 12 of 92) and worst on free plan and trial (F, above 0).
Its paid plans start at $31.20 a month, against a middle price of $29 for the category: 46 of the 78 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 23 tools score higher and cost less.
Each grade against the category
Every bar is all 93 help desk and live chat tools we grade, cut by the letter each got. Dashly’s own letter is outlined.
- CValue for moneyAbove 23 of 92
- FFree plan and trialAbove 0 of 92
- CFeaturesAbove 3 of 92
- CEase of useAbove 5 of 92
- BPlatforms and integrationsAbove 12 of 92
Price against what you get
Each dot is one of 80 help desk and live chat tools. Further left costs less; higher up scores better on features, ease of use and platforms. Dashly is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Dashly you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 67 of the 92 other help desk and live chat tools grade higher. It costs $374.40 a year.
What you could make
- Popups and help center: an app builder makes these well.
What you could not
- An AI model answering your customers from your own help articles.
- Email sent in volume that still reaches the inbox.
- One mailbox that several people work at once.
- A chat box on your site that reaches you the moment a customer types.
- A chatbot builder hooked into the messaging apps.
- Apps for Windows, iOS and Android that stay in step with each other.
What this rests on. Dashly’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Intercom, Tidio, Gist and Crisp
The 4 tools Dashly is most often weighed against, with where each one differs from it.
- 2.4GPA
Intercom
Free trial · from $29/mo
Helpdesk with live chat and the Fin AI agent priced per outcome.
- Only Dashly lists a Windows app.
- Dashly also covers marketing automation, chatbots and popups.
- Intercom also covers reports and help desk.
- 3.2GPA
Tidio
Free plan · from $24.17/mo
Live chat, ticketing and the Lyro AI agent priced by conversations.
- Tidio has a free plan. Dashly does not.
- Only Tidio lists a macOS app.
- Dashly also covers shared inbox, marketing automation, help center, chatbots and popups.
- 2.6GPA
Gist
Free plan · from $29/mo
Live chat, help desk and email marketing in one small-business app.
- Gist has a free plan. Dashly does not.
- Only Dashly lists a Windows app.
- Dashly also covers AI support agent and popups.
- 2.6GPA
Crisp
Free plan · from $45/mo
Live chat and shared inbox priced per workspace, not per seat.
- Crisp has a free plan. Dashly does not.
- Only Crisp lists a macOS app.
- Dashly also covers marketing automation, chatbots and popups.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Dashly free?
No. Dashly is a paid product, starting at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly).
How much does Dashly cost?
Dashly lists 3 plans. Conversation: $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly).
What platforms does Dashly work on?
Dashly is available on Web, Windows, iOS and Android.
Does Dashly offer any discounts?
Dashly publicly lists the following: Save 20% with annual billing.
Does Dashly have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Dashly is listed for Web, Windows, iOS and Android.
Does Dashly have a Linux app?
No Linux app was listed when its pages were read on Nov 13, 2026. Dashly is listed for Web, Windows, iOS and Android.
Is Dashly open source?
Dashly is not described as open source on its own site, as read on Nov 13, 2026.
What does Dashly integrate with?
Dashly's listing names Facebook, WhatsApp, Telegram and Instagram. A listing names up to eight integrations, so it may connect to more.
Who makes Dashly?
Dashly is made by a company of the same name.
What are the alternatives to Dashly?
The closest alternatives to Dashly in our directory are Intercom, Tidio, Gist and Crisp.
How does Dashly compare with other help desk and live chat tools?
Dashly's GPA of 1.8 is higher than 6 of the 92 other help desk and live chat tools we grade, and level with 19.
Is Dashly good value for money?
ToolGPA grades Dashly C for value for money. Its paid plans start at $31.20 a month, against a middle price of $29 for the category: 46 of the 78 others that charge start lower.
Could I make my own version of Dashly?
To replace Dashly you would be making an AI model answering your customers from your own help articles.
Where this guide comes from
The prices, plans, platforms and features were read from Dashly’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Dashly's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Dashly. Prices change, so check dashly.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Dashly, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/dashly
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Dashly: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/dashly
Know someone choosing between help desk and live chat tools?
Send them this guide: toolgpa.com/tools/dashly/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded help desk and live chat tools after Dashly, each with an Insider's Guide of its own.
- Help Desks & Live Chat Insider's GuideEvery one of the 93 help desk and live chat tools we grade, compared
- Zoho Desk Insider's GuideLow-cost ticketing help desk with a free plan for three users3.4 GPA
- Tidio Insider's GuideLive chat, ticketing and the Lyro AI agent priced by conversations3.2 GPA
- ProProfs Live Chat Insider's GuideLive chat with an AI agent, free for a single operator3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Dashly’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Dashly is a trademark of its owner, and this guide is not made, paid for or approved by Dashly. Prices and plans change: check dashly.io before you buy.