Dashly review (2026): is it worth $31.20 a month, billed yearly?
Website chat and AI agents that qualify and book inbound leads
Black Friday: is there a Dashly sale?
Dashly report card
Weak · out of 4.0 · graded Nov 13, 2026
Best for website chat and bots that qualify leads
Dashly is website chat with bots that qualify inbound leads. Its price follows monthly visitors, the AI support bot is a $60 add-on, and the cheapest plan lacks it.
Who Dashly is for
- Fits if you want chat and lead bots on a low-traffic site
- Works for teams who want unlimited seats
Who Dashly is not for
- Pricey if you have traffic, because the price follows visitors and past the quota it adds a per-visitor fee
- Skip it if you want the AI support bot, as it is an add-on from $60 a month
- Skip it if you want branding gone, since that is $15 a month extra
- Watch out: Facebook and Telegram bots are listed as early access
Why Dashly gets a 1.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$31.20 a month for up to 1,000 visitors billed annually, with unlimited seats. Marketing is $87.20.
- FFree plan and trialNo free plan and no trial listed; the page offers a demo.
- CFeaturesLive chat, a team inbox, bots, triggered messages and email. The AI support bot is an add-on unavailable on Conversation.
- CEase of useNo store rating on record. Bots and triggers have to be built.
- BPlatforms and integrationsWeb, Windows, iOS and Android apps, with Facebook, WhatsApp, Telegram and Instagram.
What these grades rest on. Graded from this listing, whose facts were read from Dashly's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/dashly#review"><img src="https://toolgpa.com/badge/dashly.svg" alt="Dashly: 1.8 GPA on ToolGPA" width="196" height="56"></a>Where Dashly stands among help desk and live chat tools
Dashly's GPA of 1.8 is higher than 6 of the 92 other help desk and live chat tools we grade, and level with 19.
It stands best on platforms and integrations (B, above 12 of 92) and worst on free plan and trial (F, above 0).
Its paid plans start at $31.20 a month, against a middle price of $29 for the category: 46 of the 78 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 23 tools score higher and cost less.
Each grade against the category
Every bar is all 93 help desk and live chat tools we grade, cut by the letter each got. Dashly’s own letter is outlined.
- CValue for moneyAbove 23 of 92, level with 41
- FFree plan and trialAbove 0 of 92, level with 20
- CFeaturesAbove 3 of 92, level with 60
- CEase of useAbove 5 of 92, level with 82
- BPlatforms and integrationsAbove 12 of 92, level with 71
Price against what you get
Each dot is one of 80 help desk and live chat tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Dashly, or make your own?
Keep it
To replace Dashly you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 67 of the 92 other help desk and live chat tools grade higher. It costs $374.40 a year.
What you could make
- Popups and help center: an app builder makes these well.
What you could not
- An AI model answering your customers from your own help articles.
- Email sent in volume that still reaches the inbox.
- One mailbox that several people work at once.
- A chat box on your site that reaches you the moment a customer types.
- A chatbot builder hooked into the messaging apps.
- Apps for Windows, iOS and Android that stay in step with each other.
What this rests on. Dashly’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Dashly?
Dashly puts live chat, chatbots, pop-ups and triggered messages on a website and now sells AI agents that qualify inbound visitors, answer questions and book meetings. Chat runs on the web, WhatsApp, Telegram and email. Plans are priced by monthly website visitors, with unlimited seats on every paid plan.
Worth knowing
- The price is set by monthly unique website visitors; past the quota it charges a per-visitor fee, from $0.023 on Conversation for the first 1,000 over.
- The AI support bot is an add-on from $60 a month, depending on user queries, and is unavailable on Conversation.
- Removing Dashly branding costs $15 a month, and a welcome bot $29 a month, on top of the plan.
- Facebook and Telegram bots are listed as early access.
Key features
- Live chat and team inbox
- Chat with visitors and answer messages from one inbox, with auto-replies for working and non-working hours.
- Leadbots and triggered messages
- Bots ask qualifying questions and messages fire on visitor behavior; the number of active ones depends on the plan.
- AI agents for inbound
- Qualifier, Support and Booking agents engage visitors, answer from the knowledge base and book meetings across chat and messengers.
- Messenger and email channels
- Conversations can run through Facebook, WhatsApp, Telegram, email and Instagram, plus live chat for mobile apps.
- Lead profile
- Visitor behavior, CRM data and conversation history are gathered into one profile that the agents and team can read.
- Marketing automation
- Email campaigns, funnels, A/B testing and a visual email builder on the Marketing plan.
Dashly pricing
As of Nov 13, 2026, Dashly is a paid product, starting at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly).
- Starts at
- $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly)
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Conversation | $31.20per month for up to 1,000 visitors, billed annually ($39 monthly) | Live chat, team inbox, 1 leadbot and 1 triggered message. Price rises with monthly visitors. |
| Support | $63.20per month for up to 1,000 visitors, billed annually ($79 monthly) | Adds 2 leadbots, 3 triggered messages, reports, knowledge base and auto-assignment. Price rises with visitors. |
| Marketing | $87.20per month for up to 1,000 visitors, billed annually ($109 monthly) | 10 leadbots, 30 triggered messages, A/B tests, visual email builder and funnels. Price rises with visitors. |
Read from dashly.io on Nov 13, 2026. Prices change, so confirm with Dashly before you buy.
Ways to pay less
- Annual discountSave 20% with annual billing
Dashly's pricing page shows paying annually as 20% cheaper than paying monthly, for example $31.20 instead of $39 on Conversation.
Stated on dashly.io
Works with
Dashly alternatives
- Dashly vs Intercom
Free trial · from $29/mo
- Dashly vs Tidio
Free plan · from $24.17/mo
- Dashly vs Gist
Free plan · from $29/mo
- Dashly vs Crisp
Free plan · from $45/mo
Common questions
Does Dashly have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Dashly is listed for Web, Windows, iOS and Android.
Does Dashly have a Linux app?
No Linux app was listed when its pages were read on Nov 13, 2026. Dashly is listed for Web, Windows, iOS and Android.
Is Dashly open source?
Dashly is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.