Alternatives · Help Desks
Dashly alternatives
As of Nov 13, 2026, the best Dashly alternative for most people is Tidio (3.2 GPA), second in our ranking of help desk and live chat tools. It's also the best free one.
Dashly compared with 4 alternatives: Intercom, Tidio, Gist and Crisp.
Dashly is a paid product, starting at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly). 3 of the 4 alternatives are free or have a free plan. One more offers a free trial.
Listings checked up to Nov 13, 2026 · Where the facts come from
Black Friday: is there a Dashly sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| DashlyThis tool | From $31.20/mo | No | Web, Windows, iOS, Android |
| Intercom | Free trial · from $29/mo | Trial only | Web, iOS, Android |
| Tidio | Free plan · from $24.17/mo | Yes | Web, macOS, Windows, iOS, Android |
| Gist | Free plan · from $29/mo | Yes | Web, iOS, Android |
| Crisp | Free plan · from $45/mo | Yes | Web, macOS, Windows, iOS, Android |
Price against what you get
Dashly starts at $31.20 a month and scores 2.3 out of 4 on features, ease of use and platforms. 2 of the 4 alternatives on this chart score higher and start lower: Intercom and Tidio.
Crisp scores higher without starting lower. Gist starts lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Dashly
Intercom
Helpdesk with live chat and the Fin AI agent priced per outcome
- Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Intercom lists no Windows app, which Dashly has.
- Intercom also covers reports and help desk.
- Intercom does not cover marketing automation, chatbots and popups, which Dashly does.
Suits: Software and app companies that support customers through in-app chat
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio has a free plan, which Dashly lacks.
- Tidio also lists a macOS app.
- Tidio also covers help desk.
- Tidio does not cover shared inbox, marketing automation, help center, chatbots and popups, which Dashly does.
Suits: Small online stores, especially on Shopify or WordPress
Gist
Live chat, help desk and email marketing in one small-business app
- Gist starts at $29 per month for 5 support seats.
- Gist has a free plan, which Dashly lacks.
- Gist lists no Windows app, which Dashly has.
- Gist also covers email campaigns.
- Gist does not cover AI support agent and popups, which Dashly does.
Suits: Very small teams: the free plan covers 2 support seats
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats.
- Crisp has a free plan, which Dashly lacks.
- Crisp also lists a macOS app.
- Crisp does not cover marketing automation, chatbots and popups, which Dashly does.
Suits: Small teams that want chat and email support at a flat monthly price
Limits worth knowing in Dashly
- The price is set by monthly unique website visitors; past the quota it charges a per-visitor fee, from $0.023 on Conversation for the first 1,000 over.
- The AI support bot is an add-on from $60 a month, depending on user queries, and is unavailable on Conversation.
- Removing Dashly branding costs $15 a month, and a welcome bot $29 a month, on top of the plan.
- Facebook and Telegram bots are listed as early access.
Common questions
What are the alternatives to Dashly?
The alternatives to Dashly in this directory are Intercom, Tidio, Gist and Crisp. Each one has a side-by-side comparison with Dashly.
Is there a free alternative to Dashly?
Yes. Tidio, Gist and Crisp have a free plan alongside paid ones.
Which Dashly alternatives work on macOS?
The Dashly listing does not include a macOS app. Tidio and Crisp list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.