Cliengo review (2026): is it worth $119 a month?
AI chatbots and a shared inbox for WhatsApp, web and Instagram
Black Friday: is there a Cliengo sale?
Cliengo report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for AI chatbots for WhatsApp and web in Spanish
Cliengo answers customers with AI agents on a website, WhatsApp, Instagram and Messenger, and collects the chats in one inbox. Premium is $119 a month for 3 users and caps AI conversations at 2,000. The site and pricing are in Spanish, and WhatsApp API access is an extra on Premium.
Who Cliengo is for
- Fits if you sell to Spanish-speaking customers on WhatsApp and the web
- Works for lead capture that hands leads to a CRM
Who Cliengo is not for
- Pricey if you are one person: Premium is $119 for 3 users
- Tight on limits: 2,000 AI conversations on Premium, 4,000 on Business
- Watch out: Meta's WhatsApp message and template fees are not in the plan
- Watch out: WhatsApp API access costs extra on Premium, and the site is in Spanish
Why Cliengo gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$119 a month for 3 users on monthly billing, at the dearest tenth of customer-support tools ($110), and a single person still pays it.
- CFree plan and trialA 14-day trial with full access and no card. There is no free plan.
- CFeaturesAI agents, a shared inbox, Copilot, campaigns and CRM links. The listing shows caps on AI conversations and WhatsApp API access as an extra on Premium.
- CEase of useNo store rating on record. You train agents on your content and connect your channels.
- BPlatforms and integrationsWeb only, with WhatsApp, Instagram, Messenger, Google Ads and Analytics, and WordPress connections.
What these grades rest on. Graded from this listing, whose facts were read from Cliengo's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/cliengo#review"><img src="https://toolgpa.com/badge/cliengo.svg" alt="Cliengo: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Cliengo stands among help desk and live chat tools
Cliengo's GPA of 2.0 is higher than 26 of the 92 other help desk and live chat tools we grade, and level with 12.
It stands best on platforms and integrations (B, above 12 of 92) and worst on value for money (D, above 0).
Its paid plans start at $119 a month, against a middle price of $29 for the category: 70 of the 78 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 32 tools score higher and cost less.
Each grade against the category
Every bar is all 93 help desk and live chat tools we grade, cut by the letter each got. Cliengo’s own letter is outlined.
- DValue for moneyAbove 0 of 92, level with 22
- CFree plan and trialAbove 30 of 92, level with 46
- CFeaturesAbove 3 of 92, level with 60
- CEase of useAbove 5 of 92, level with 82
- BPlatforms and integrationsAbove 12 of 92, level with 71
Price against what you get
Each dot is one of 80 help desk and live chat tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Cliengo, or make your own?
Keep it
To replace Cliengo you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 54 of the 92 other help desk and live chat tools grade higher. It costs $1,428 a year.
What you could not
- An AI model answering your customers from your own help articles.
- The WhatsApp Business API, which Meta opens only through approved partners.
- One mailbox that several people work at once.
- A chatbot builder hooked into the messaging apps.
- A chat box on your site that reaches you the moment a customer types.
- It plugs into other products, WhatsApp, Instagram and Facebook Messenger among them.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Cliengo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Cliengo?
Cliengo is a Latin American platform that answers customers with AI agents on a website, WhatsApp, Instagram and Facebook Messenger, and collects every conversation in one inbox. It qualifies leads, passes them to a CRM and also runs WhatsApp message campaigns. Its pricing and site are in Spanish and billed in US dollars.
Worth knowing
- Plans cap AI conversations (2,000 or 4,000 a month); a conversation counts as a 24-hour session across all channels.
- WhatsApp message and template costs charged by Meta are not included in the plan prices.
- WhatsApp API access is an extra-cost item on Premium; Business includes one line.
- The pricing page and site are in Spanish; payments are processed in US dollars.
Key features
- Multichannel inbox
- Messages from the website, Instagram, Facebook Messenger and WhatsApp arrive in one inbox with each customer's history.
- AI agents trained on your content
- The AI learns from a website, PDFs and FAQs, answers around the clock, qualifies leads and hands them to a person.
- Copilot
- Summarizes conversations, flags objections and reports response times and volume for the team.
- WhatsApp campaigns
- Bulk or segmented WhatsApp messages can be sent from the platform, with conversions tracked through to the sale.
- CRM and ad integrations
- Leads go to the CRM chosen for each chatbot, and Google Ads, Analytics 4 and Tag Manager track results; webhooks and an API cover the rest.
Cliengo pricing
As of Nov 13, 2026, Cliengo is a paid product with a free trial, starting at $119 per month for 3 users, billed monthly.
- Starts at
- $119 per month for 3 users, billed monthly
- Free plan
- None
- Free trial
- 14-day free trial with full access to the chosen plan, no card required
| Plan | Price | What you get |
|---|---|---|
| Premium | $119per month for 3 users, billed monthly | 3 operators, 10 AI agents, 2,000 AI conversations a month, Copilot, tagging and Google Ads integration. |
| Business | $259per month for 5 users, billed monthly | 5 operators, up to 20 AI agents, 4,000 AI conversations a month, outbound messages and one WhatsApp API line. |
| Corporate | Custom | Users, AI agents and conversations sized to the operation, with custom integrations and development. |
Read from cliengo.com on Nov 13, 2026. Prices change, so confirm with Cliengo before you buy.
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Common questions
Does Cliengo have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Cliengo is listed for Web.
Does Cliengo have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Cliengo is listed for Web.
Is Cliengo open source?
Cliengo is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.