The Cliengo Insider’s Guide
Everything we know about Cliengo in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Cliengo
The Insider’s Guide
AI chatbots and a shared inbox for WhatsApp, web and Instagram
Every plan, grade, refund rule and rival among help desk and live chat tools, read from Cliengo’s own pages.
Made by Cliengo · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Cliengo’s own pages, its app-store listings and our grades. Every fact in it is on Cliengo’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 26 of the 92 other help desk and live chat tools we grade
Cliengo is a Latin American platform that answers customers with AI agents on a website, WhatsApp, Instagram and Facebook Messenger, and collects every conversation in one inbox. It qualifies leads, passes them to a CRM and also runs WhatsApp message campaigns. Its pricing and site are in Spanish and billed in US dollars.
To get you started, here are 9 things to know about Cliengo, taken from its own pages and our grades.
The site and pricing are in Spanish, and WhatsApp API access is an extra on Premium.
- 1
Best for AI chatbots for WhatsApp and web in Spanish
Cliengo answers customers with AI agents on a website, WhatsApp, Instagram and Messenger, and collects the chats in one inbox.
- 2
Paid plans start at $119 a month
As its pricing page puts it: $119 per month for 3 users, billed monthly.
- 3
You can try it first
14-day free trial with full access to the chosen plan, no card required
- 4
It runs on Web
Web.
- 5
Multichannel inbox
Messages from the website, Instagram, Facebook Messenger and WhatsApp arrive in one inbox with each customer's history.
- 6
AI agents trained on your content
The AI learns from a website, PDFs and FAQs, answers around the clock, qualifies leads and hands them to a person.
- 7
Copilot
Summarizes conversations, flags objections and reports response times and volume for the team.
- 8
A 2.0 GPA, above 26 of 92
That is against the other help desk and live chat tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Cliengo you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
Cliengo at a glance
- Pricing
- Free trial, from $119 per month for 3 users, billed monthly
- Free plan
- No
- Free trial
- 14-day free trial with full access to the chosen plan, no card required
- Runs on
- Web
- Made by
- Cliengo
- Category
- Help Desks & Live Chat
- Our grade
- 2.0 GPA, fair
The report card
Best for AI chatbots for WhatsApp and web in Spanish
Cliengo answers customers with AI agents on a website, WhatsApp, Instagram and Messenger, and collects the chats in one inbox. Premium is $119 a month for 3 users and caps AI conversations at 2,000. The site and pricing are in Spanish, and WhatsApp API access is an extra on Premium.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $119 a month for 3 users on monthly billing, at the dearest tenth of customer-support tools ($110), and a single person still pays it. |
| Free plan and trial | C | A 14-day trial with full access and no card. There is no free plan. |
| Features | C | AI agents, a shared inbox, Copilot, campaigns and CRM links. The listing shows caps on AI conversations and WhatsApp API access as an extra on Premium. |
| Ease of use | C | No store rating on record. You train agents on your content and connect your channels. |
| Platforms and integrations | B | Web only, with WhatsApp, Instagram, Messenger, Google Ads and Analytics, and WordPress connections. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Cliengo is for
- Fits if you sell to Spanish-speaking customers on WhatsApp and the web
- Works for lead capture that hands leads to a CRM
Who it is not for
- Pricey if you are one person: Premium is $119 for 3 users
- Tight on limits: 2,000 AI conversations on Premium, 4,000 on Business
- Watch out: Meta's WhatsApp message and template fees are not in the plan
- Watch out: WhatsApp API access costs extra on Premium, and the site is in Spanish
Good to know
Good for
- Sales and support teams in Latin America that take leads on WhatsApp
- Real estate, education and services businesses that need leads qualified automatically
Worth knowing
- Plans cap AI conversations (2,000 or 4,000 a month); a conversation counts as a 24-hour session across all channels.
- WhatsApp message and template costs charged by Meta are not included in the plan prices.
- WhatsApp API access is an extra-cost item on Premium; Business includes one line.
- The pricing page and site are in Spanish; payments are processed in US dollars.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$119
A month to start
Cliengo is a paid product with a free trial, starting at $119 per month for 3 users, billed monthly.
Premium
$119
per month for 3 users, billed monthly
3 operators, 10 AI agents, 2,000 AI conversations a month, Copilot, tagging and Google Ads integration.
Business
$259
per month for 5 users, billed monthly
5 operators, up to 20 AI agents, 4,000 AI conversations a month, outbound messages and one WhatsApp API line.
Corporate
Custom
Users, AI agents and conversations sized to the operation, with custom integrations and development.
Trying it first
14-day free trial with full access to the chosen plan, no card required
Read from cliengo.com on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
AI chatbots and a shared inbox for WhatsApp, web and Instagram. Here is what it does, as its own site describes it, and what it covers: AI features, shared inbox, live chat, AI support agent, whatsApp messaging, chatbots.
AI agents, a shared inbox, Copilot, campaigns and CRM links.
- Multichannel inbox
- Messages from the website, Instagram, Facebook Messenger and WhatsApp arrive in one inbox with each customer's history.
- AI agents trained on your content
- The AI learns from a website, PDFs and FAQs, answers around the clock, qualifies leads and hands them to a person.
- Copilot
- Summarizes conversations, flags objections and reports response times and volume for the team.
- WhatsApp campaigns
- Bulk or segmented WhatsApp messages can be sent from the platform, with conversions tracked through to the sale.
- CRM and ad integrations
- Leads go to the CRM chosen for each chatbot, and Google Ads, Analytics 4 and Tag Manager track results; webhooks and an API cover the rest.
Where it runs
- Web
What it works with
- Facebook Messenger
- WordPress
- Google Ads
- Google Analytics 4
- Google Tag Manager
- Tokko Broker
Cliengo is made by Cliengo.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
26/92
Other help desk and live chat tools it is graded above
Cliengo's GPA of 2.0 is higher than 26 of the 92 other help desk and live chat tools we grade, and level with 12.
It stands best on platforms and integrations (B, above 12 of 92) and worst on value for money (D, above 0).
Its paid plans start at $119 a month, against a middle price of $29 for the category: 70 of the 78 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 32 tools score higher and cost less.
Each grade against the category
Every bar is all 93 help desk and live chat tools we grade, cut by the letter each got. Cliengo’s own letter is outlined.
- DValue for moneyAbove 0 of 92
- CFree plan and trialAbove 30 of 92
- CFeaturesAbove 3 of 92
- CEase of useAbove 5 of 92
- BPlatforms and integrationsAbove 12 of 92
Price against what you get
Each dot is one of 80 help desk and live chat tools. Further left costs less; higher up scores better on features, ease of use and platforms. Cliengo is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Cliengo you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 54 of the 92 other help desk and live chat tools grade higher. It costs $1,428 a year.
What you could not
- An AI model answering your customers from your own help articles.
- The WhatsApp Business API, which Meta opens only through approved partners.
- One mailbox that several people work at once.
- A chatbot builder hooked into the messaging apps.
- A chat box on your site that reaches you the moment a customer types.
- It plugs into other products, WhatsApp, Instagram and Facebook Messenger among them.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Cliengo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Tidio, respond.io, Zipchat, Kommunicate and Trengo
The 5 tools Cliengo is most often weighed against, with where each one differs from it.
- 3.2GPA
Tidio
Free plan · from $24.17/mo
Live chat, ticketing and the Lyro AI agent priced by conversations.
- Tidio has a free plan. Cliengo does not, though it has a free trial.
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Cliengo also covers shared inbox, whatsApp messaging and chatbots.
- 2.6GPA
respond.io
Free trial · from $79/mo
Team inbox for WhatsApp, social chats, email and calls with AI agents.
- Only respond.io lists iOS and Android apps.
- Cliengo also covers whatsApp messaging and chatbots.
- respond.io also covers workflow automation.
- 2.2GPA
Zipchat
Free trial · from $64/mo
AI sales and support agent for online stores.
- Cliengo also covers shared inbox and live chat.
- 2.2GPA
Kommunicate
Free trial · from $34/mo
AI agents for chat, email and voice with live chat hand-off.
- Cliengo also covers shared inbox, whatsApp messaging and chatbots.
- Kommunicate also covers help desk.
- 2.2GPA
Trengo
Free trial · from €299/mo
Shared inbox for WhatsApp, email and chat with AI agents, in euros.
- Cliengo also covers whatsApp messaging and chatbots.
- Trengo also covers help center.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
12
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Cliengo free?
No, Cliengo is a paid product, but you can try it first. 14-day free trial with full access to the chosen plan, no card required.
How much does Cliengo cost?
Cliengo lists 3 plans. Premium: $119 per month for 3 users, billed monthly.
What platforms does Cliengo work on?
Cliengo is available on Web.
Does Cliengo have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Cliengo is listed for Web.
Does Cliengo have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Cliengo is listed for Web.
Is Cliengo open source?
Cliengo is not described as open source on its own site, as read on Nov 13, 2026.
What does Cliengo integrate with?
Cliengo's listing names WhatsApp, Instagram, Facebook Messenger, WordPress, Google Ads, Google Analytics 4, Google Tag Manager and Tokko Broker.
Who makes Cliengo?
Cliengo is made by a company of the same name.
What are the alternatives to Cliengo?
The closest alternatives to Cliengo in our directory are Tidio, respond.io, Zipchat, Kommunicate and Trengo.
How does Cliengo compare with other help desk and live chat tools?
Cliengo's GPA of 2.0 is higher than 26 of the 92 other help desk and live chat tools we grade, and level with 12.
Is Cliengo good value for money?
ToolGPA grades Cliengo D for value for money. Its paid plans start at $119 a month, against a middle price of $29 for the category: 70 of the 78 others that charge start lower.
Could I make my own version of Cliengo?
To replace Cliengo you would be making an AI model answering your customers from your own help articles.
Where this guide comes from
The prices, plans, platforms and features were read from Cliengo’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Cliengo's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Cliengo. Prices change, so check cliengo.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Cliengo, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/cliengo
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Cliengo: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/cliengo
Know someone choosing between help desk and live chat tools?
Send them this guide: toolgpa.com/tools/cliengo/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded help desk and live chat tools after Cliengo, each with an Insider's Guide of its own.
- Help Desks & Live Chat Insider's GuideEvery one of the 93 help desk and live chat tools we grade, compared
- Zoho Desk Insider's GuideLow-cost ticketing help desk with a free plan for three users3.4 GPA
- Tidio Insider's GuideLive chat, ticketing and the Lyro AI agent priced by conversations3.2 GPA
- ProProfs Live Chat Insider's GuideLive chat with an AI agent, free for a single operator3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Cliengo’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Cliengo is a trademark of its owner, and this guide is not made, paid for or approved by Cliengo. Prices and plans change: check cliengo.com before you buy.