Cliengo vs Kommunicate (2026): which should you pick?
As of Nov 13, 2026, Kommunicate grades higher than Cliengo: 2.2 against 2.0 out of 4.0.
Checked Oct 17, 2026 and Nov 13, 2026 · graded Oct 17, 2026 and Nov 13, 2026 by ToolGPA
Kommunicate grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Cliengo
AI chatbots and a shared inbox for WhatsApp, web and Instagram
Kommunicate
AI agents for chat, email and voice with live chat hand-off
Which one is for you
Pick Cliengo if
- Fits if you sell to Spanish-speaking customers on WhatsApp and the web
- Works for lead capture that hands leads to a CRM
Look elsewhere if
- Pricey if you are one person: Premium is $119 for 3 users
- Tight on limits: 2,000 AI conversations on Premium, 4,000 on Business
- Watch out: Meta's WhatsApp message and template fees are not in the plan
- Watch out: WhatsApp API access costs extra on Premium, and the site is in Spanish
Pick Kommunicate if
- Fits if you want an AI agent inside your own mobile app or on WhatsApp
- Works for support teams that want 30 days to watch the AI answer before paying
Look elsewhere if
- Pricey if you already use Zendesk or Freshdesk, as linking them needs the $167 plan
- Tight if you're on Starter: 1 AI agent, 1 person and 250 conversations a month, with extra people at $20 each
- Watch out: conversations past the allowance cost $15 per 1,000 on Starter, and voice calls are $0.06 a minute
- Skip it if you want your own branding or Salesforce, HubSpot and Zapier links, which are Enterprise only, priced through sales
- Not for you if customers need a help center, or your team wants a phone app: the listing shows neither
How we grade them
| 2.0GPACliengoFair | 2.2GPAKommunicateFair | |
|---|---|---|
| Value for money | D$119 a month for 3 users on monthly billing, at the dearest tenth of customer-support tools ($110), and a single person still pays it. | CStarter is $34 a month billed yearly for 250 conversations, 1 AI agent and 1 person. Four more people at $20 each make it about $23 a head for a team of five, around the middle of help desks. The Zendesk and Freshdesk links and the API need Professional at $167. |
| Free plan and trial | CA 14-day trial with full access and no card. There is no free plan. | CA 30-day free trial on every plan with no card needed, one of the longest here. There's no free plan when it ends. |
| Features | CAI agents, a shared inbox, Copilot, campaigns and CRM links. The listing shows caps on AI conversations and WhatsApp API access as an extra on Premium. | CAI agents on the web, in apps, on WhatsApp, Telegram, Instagram, email and phone, a builder for training them and live chat hand-off. The human side is a chat inbox, and the listing shows no help center or knowledge base for customers. |
| Ease of use | CNo store rating on record. You train agents on your content and connect your channels. | CNo store rating on record. You build and train the AI agents in Kompose, pick a model or NLP engine and wire up each channel before it answers anyone. |
| Platforms and integrations | BWeb only, with WhatsApp, Instagram, Messenger, Google Ads and Analytics, and WordPress connections. | BWeb only for your team, but the agents go on websites, inside mobile apps and on WhatsApp, Telegram and Instagram, with Zendesk, Freshdesk, Salesforce and HubSpot on higher plans, and an API. |
| Best for | AI chatbots for WhatsApp and web in Spanish | putting an AI agent in front of your help desk |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Cliengo and Kommunicate. How we grade
Price against what you get
Cliengo starts at $119 a month and scores 2.3 out of 4 on features, ease of use and platforms. Kommunicate starts at $34 a month and scores 2.3.
They score the same, and Kommunicate starts $85 a month lower. Of the other help desk and live chat tools on the chart, 32 score higher than Cliengo for less, and 23 score higher than Kommunicate for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Cliengo also covers shared inbox, whatsApp messaging and chatbots.
- Kommunicate also covers help desk.
At a glance
| Cliengo | Kommunicate | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $119 per month for 3 users, billed monthly | $34 per month for 250 conversations, billed annually ($40 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial with full access to the chosen plan, no card required | 30-day free trial on all plans, no credit card required |
| Web | ||
| Made by | Cliengo | Kommunicate |
| Price read from | cliengo.com | kommunicate.io |
| Checked | Nov 13, 2026 | Oct 17, 2026 |
Worth knowing
Cliengo
- Plans cap AI conversations (2,000 or 4,000 a month); a conversation counts as a 24-hour session across all channels.
- WhatsApp message and template costs charged by Meta are not included in the plan prices.
- WhatsApp API access is an extra-cost item on Premium; Business includes one line.
- The pricing page and site are in Spanish; payments are processed in US dollars.
Kommunicate
- Starter includes 1 AI agent and 1 team member; more cost $20 a month each, or $30 each on Professional.
- Conversations past the allowance cost $15 per 1,000 on Starter and $10 per 1,000 on Professional.
- Zendesk and Freshdesk links, API access and agent assist need Professional; Salesforce, HubSpot and Zapier need Enterprise.
- Removing Kommunicate branding is offered only on Enterprise.
Key features
Cliengo
- Multichannel inbox
- Messages from the website, Instagram, Facebook Messenger and WhatsApp arrive in one inbox with each customer's history.
- AI agents trained on your content
- The AI learns from a website, PDFs and FAQs, answers around the clock, qualifies leads and hands them to a person.
- Copilot
- Summarizes conversations, flags objections and reports response times and volume for the team.
- WhatsApp campaigns
- Bulk or segmented WhatsApp messages can be sent from the platform, with conversions tracked through to the sale.
- CRM and ad integrations
- Leads go to the CRM chosen for each chatbot, and Google Ads, Analytics 4 and Tag Manager track results; webhooks and an API cover the rest.
Kommunicate
- AI agents for chat
- Generative AI agents answer customers on a website, inside mobile apps and on WhatsApp, Telegram and Instagram, with hand-off to a person.
- Kompose agent builder
- A builder for creating and training AI agents, with a choice of AI models and NLP engines such as OpenAI and Dialogflow.
- AI email ticketing
- AI that answers and sorts support email, included from the Starter plan.
- Voice AI agent
- An AI agent that handles phone calls, billed at $0.06 a minute on Starter and Professional.
- Live chat for human agents
- Team members pick up conversations the AI hands over, with AI summaries, auto-resolve and agent assist on Professional.
- Help desk integrations
- Professional links the AI agents to Zendesk and Freshdesk; Enterprise adds Salesforce, HubSpot and Zapier.
Plans
Cliengo
Premium$119
per month for 3 users, billed monthly
3 operators, 10 AI agents, 2,000 AI conversations a month, Copilot, tagging and Google Ads integration.
Business$259
per month for 5 users, billed monthly
5 operators, up to 20 AI agents, 4,000 AI conversations a month, outbound messages and one WhatsApp API line.
CorporateCustom
Users, AI agents and conversations sized to the operation, with custom integrations and development.
Kommunicate
Starter$34
per month for 250 conversations, billed annually ($40 monthly)
1 AI agent and 1 team member, web, mobile app, WhatsApp, Telegram and Instagram channels, AI email automation and a year of chat history.
Professional$167
per month for 2,000 conversations, billed annually ($200 monthly)
2 AI agents and 3 team members, Zendesk, Freshdesk and Google Analytics links, AI summaries, agent assist, campaigns, API access and 2 years of history.
EnterpriseCustom
Custom agents and seats, cheaper conversations, Salesforce, HubSpot and Zapier links, SSO, branding removal and an account manager. Sold through sales.
Ways to pay less
Cliengo
No public discounts listed.
Kommunicate
- Annual discount
Save with annual billing
Kommunicate's pricing page offers up to 20% off for annual billing: Starter is $34 a month billed yearly against $40 billed monthly.
Common questions
Which is cheaper, Cliengo or Kommunicate?
As of Nov 13, 2026, Kommunicate is cheaper to start with: $34 a month, against $119 a month for Cliengo. Cliengo starts at $119 per month for 3 users, billed monthly, and Kommunicate starts at $34 per month for 250 conversations, billed annually ($40 billed monthly).
Which has a free plan, Cliengo or Kommunicate?
As of Nov 13, 2026, neither Cliengo nor Kommunicate has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.