Dashly vs Gist (2026): which should you pick?
As of Nov 13, 2026, Gist grades higher than Dashly: 2.6 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Gist grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Dashly
Website chat and AI agents that qualify and book inbound leads
Gist
Live chat, help desk and email marketing in one small-business app
Which one is for you
Pick Dashly if
- Fits if you want chat and lead bots on a low-traffic site
- Works for teams who want unlimited seats
Look elsewhere if
- Pricey if you have traffic, because the price follows visitors and past the quota it adds a per-visitor fee
- Skip it if you want the AI support bot, as it is an add-on from $60 a month
- Skip it if you want branding gone, since that is $15 a month extra
- Watch out: Facebook and Telegram bots are listed as early access
Pick Gist if
- Fits if you are a very small team, as the free plan covers 2 support seats
- Works for teams that prefer a flat price for several seats
Look elsewhere if
- Tight if you stay free: 2 seats, and email forwarding is a paid feature
- Watch out: Premium's $99 is shown against a crossed-out $499 and marked ending soon, with no end date
- Watch out: marketing and all-in-one bundles are priced by contact count, and no annual rate is shown
- Watch out: the page mentions 30% off for new customers in India for a limited time
How we grade them
| 1.8GPADashlyWeak | 2.6GPAGistGood | |
|---|---|---|
| Value for money | C$31.20 a month for up to 1,000 visitors billed annually, with unlimited seats. Marketing is $87.20. | B$29 a month for up to 5 support seats on Professional. Premium's $99 is a promotion, shown against a crossed-out $499. |
| Free plan and trial | FNo free plan and no trial listed; the page offers a demo. | BA free plan with 2 support seats, live chat, team inbox, unlimited history and mobile apps, plus a 21-day trial. |
| Features | CLive chat, a team inbox, bots, triggered messages and email. The AI support bot is an add-on unavailable on Conversation. | CLive chat, inbox, knowledge base and bots. Email, bots and reports sit on paid plans, and marketing is sold separately. |
| Ease of use | CNo store rating on record. Bots and triggers have to be built. | CNo store rating on record. Chat, bots and a knowledge base to set up. |
| Platforms and integrations | BWeb, Windows, iOS and Android apps, with Facebook, WhatsApp, Telegram and Instagram. | BWeb plus iOS and Android apps, with Zapier, WordPress, WooCommerce, Stripe, Google Calendar and Zoom. |
| Best for | website chat and bots that qualify leads | live chat and a team inbox for a very small team |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Dashly and Gist. How we grade
Price against what you get
Dashly starts at $31.20 a month and scores 2.3 out of 4 on features, ease of use and platforms. Gist starts at $29 a month and scores 2.3.
They score the same, and Gist starts $2.20 a month lower. Of the other help desk and live chat tools on the chart, 23 score higher than Dashly for less, and 19 score higher than Gist for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Dashly also covers AI support agent and popups.
- Gist also covers email campaigns.
At a glance
| Dashly | Gist | |
|---|---|---|
| Pricing | Paid | Free plan |
| Starts at | $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly) | $29 per month for 5 support seats |
| Free plan | None | Gist Support Free: 2 support seats with live chat, team inbox, unlimited conversation history, saved replies and mobile apps. |
| Free trial | None listed | 21-day free trial of paid plans |
| Web | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Dashly | Gist |
| Price read from | dashly.io | getgist.com |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Dashly
- The price is set by monthly unique website visitors; past the quota it charges a per-visitor fee, from $0.023 on Conversation for the first 1,000 over.
- The AI support bot is an add-on from $60 a month, depending on user queries, and is unavailable on Conversation.
- Removing Dashly branding costs $15 a month, and a welcome bot $29 a month, on top of the plan.
- Facebook and Telegram bots are listed as early access.
Gist
- Premium is shown at $99 against a crossed-out $499, marked "ending soon" with no end date; the regular price may apply later.
- Marketing and All-in-One bundle prices are separate and depend on contact count; only the Support plans are listed here.
- The pricing page was read with its billing toggle hidden, so these are monthly prices; the page did not show an annual rate.
- The pricing page says new customers based in India can get 30% off some plans for a limited time.
Key features
Dashly
- Live chat and team inbox
- Chat with visitors and answer messages from one inbox, with auto-replies for working and non-working hours.
- Leadbots and triggered messages
- Bots ask qualifying questions and messages fire on visitor behavior; the number of active ones depends on the plan.
- AI agents for inbound
- Qualifier, Support and Booking agents engage visitors, answer from the knowledge base and book meetings across chat and messengers.
- Messenger and email channels
- Conversations can run through Facebook, WhatsApp, Telegram, email and Instagram, plus live chat for mobile apps.
- Lead profile
- Visitor behavior, CRM data and conversation history are gathered into one profile that the agents and team can read.
- Marketing automation
- Email campaigns, funnels, A/B testing and a visual email builder on the Marketing plan.
Gist
- Live chat and team inbox
- A messenger for your site or app and a shared inbox for the team, with saved replies, office hours and iOS and Android apps.
- Knowledge base
- A multilingual help center that customers can search, with article ratings and feedback. The public knowledge base starts on the Professional plan.
- Chatbots and support bot
- A lead qualification bot comes on Professional and custom bots on Premium. A support bot that answers repeat questions is listed as an add-on.
- Email marketing and automation
- Email campaigns, workflows, event tracking, forms and a deal pipeline sit in a separate Marketing product line priced by contact count.
- Meetings and surveys
- Automated meeting scheduling syncs with Google and Office 365 calendars; surveys and product tours are on the Premium support plan.
Plans
Dashly
Conversation$31.20
per month for up to 1,000 visitors, billed annually ($39 monthly)
Live chat, team inbox, 1 leadbot and 1 triggered message. Price rises with monthly visitors.
Support$63.20
per month for up to 1,000 visitors, billed annually ($79 monthly)
Adds 2 leadbots, 3 triggered messages, reports, knowledge base and auto-assignment. Price rises with visitors.
Marketing$87.20
per month for up to 1,000 visitors, billed annually ($109 monthly)
10 leadbots, 30 triggered messages, A/B tests, visual email builder and funnels. Price rises with visitors.
Gist
Free (Support)$0
2 support seats, live chat, team inbox, unlimited conversation history, saved replies, office hours and mobile apps.
Professional (Support)$29
per month for up to 5 support seats
Adds email forwarding, Facebook and Twitter integrations, a public knowledge base, chat triggers, a lead qualification bot, satisfaction ratings and Zapier.
Premium (Support)$99
per month for unlimited support seats
Adds custom chatbots, surveys, product tours, assignment rules, reports and roles. Shown as $99 against a crossed-out $499, marked "ending soon".
Ways to pay less
Dashly
- Annual discount
Save 20% with annual billing
Dashly's pricing page shows paying annually as 20% cheaper than paying monthly, for example $31.20 instead of $39 on Conversation.
Gist
No public discounts listed.
Common questions
Which is cheaper, Dashly or Gist?
As of Nov 13, 2026, Gist is cheaper to start with: $29 a month, against $31.20 a month for Dashly. Dashly starts at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly), and Gist starts at $29 per month for 5 support seats.
Which has a free plan, Dashly or Gist?
As of Nov 13, 2026, only Gist has a free plan. Dashly does not.
Which platforms do Dashly and Gist run on?
As of Nov 13, 2026, only Dashly lists a Windows app. Both list a web app and iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.