The Delacon Insider’s Guide
Everything we know about Delacon in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Delacon
The Insider’s Guide
Call tracking, call management and speech analytics
Every plan, grade, refund rule and rival among marketing reporting and call tracking tools, read from Delacon’s own pages.
Made by Delacon · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Delacon’s own pages, its app-store listings and our grades. Every fact in it is on Delacon’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 10 of the 56 other marketing reporting and call tracking tools we grade
Delacon is a call tracking provider that links each inbound call to the campaign, keyword and channel behind it. It also sells call routing and IVR, call recording with transcription, and speech analytics with sentiment analysis. Call data can be pushed to Google tools, CRMs and BI platforms, and the pages say it serves several countries from an Australian base.
To get you started, here are 7 things to know about Delacon, taken from its own pages and our grades.
But no prices are published, buyers are sent to book a demo, and its integrations should be confirmed for your software version.
- 1
Best for call tracking for marketing teams
Delacon links each inbound call to the campaign, keyword and channel behind it, with recording and speech analytics.
- 2
It runs on Web
Web.
- 3
Call tracking by source
Tracks calls by channel, campaign, website source, search word and web page.
- 4
Call management
IVR, geo-routing and automatic failover for sending calls to the right team or location.
- 5
Call recording and speech analytics
Records calls with auto-generated transcription, sentiment analysis and compliance monitoring.
- 6
A 1.8 GPA, above 10 of 56
That is against the other marketing reporting and call tracking tools we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Delacon you would be making phone numbers that change for each visitor so every call is traced to its source. That is not a weekend's work, with an AI app builder or without one.
Delacon at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- Delacon
- Category
- Marketing Reports & Call Tracking
- Our grade
- 1.8 GPA, weak
The report card
Best for call tracking for marketing teams
Delacon links each inbound call to the campaign, keyword and channel behind it, with recording and speech analytics. But no prices are published, buyers are sent to book a demo, and its integrations should be confirmed for your software version.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No prices are published, so there is nothing to set against the category's $30 to $127 range. |
| Free plan and trial | F | No free plan and no trial on record; buyers book a demo. |
| Features | C | Call tracking by source, routing, recording, speech analytics and BigQuery. The listing shows a gap: integration availability must be confirmed for your software version. |
| Ease of use | C | No store rating on record. Numbers and integrations need setting up with the vendor. |
| Platforms and integrations | B | Web product with Google Ads, Analytics, Salesforce, Adobe Analytics, Zapier and an API. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Delacon is for
- Fits if phone calls are how your leads arrive and you want them tied to ads
- Works for marketers who want call recordings with sentiment scores
Who it is not for
- Skip it if you want a price before talking to sales, as none is published
- Not for you if you only track web forms, since this centres on calls
- Watch out: delacon.com is an animal-nutrition company; this is delacon.io
- Tight if your CRM is on an older version: the integrations page says to confirm availability
Good to know
Good for
- Australian and Asia-Pacific businesses that want calls in their marketing reports
- Enterprises with complex call routing and CRM integration needs
Worth knowing
- No prices are published; the site directs buyers to book a demo.
- The company at delacon.com is an animal-nutrition business; the call tracking company's site is delacon.io.
- Integration availability should be confirmed with Delacon for your software version, as the integrations page itself advises.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Delacon's current pricing could not be confirmed from its own site.
No free plan and no trial on record; buyers book a demo.
We could not confirm Delacon’s current prices from its own site, so this guide lists no plans. delacon.io has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Call tracking, call management and speech analytics. Here is what it does, as its own site describes it, and what it covers: public API, transcription, reports, call tracking.
Call tracking by source, routing, recording, speech analytics and BigQuery.
- Call tracking by source
- Tracks calls by channel, campaign, website source, search word and web page.
- Call management
- IVR, geo-routing and automatic failover for sending calls to the right team or location.
- Call recording and speech analytics
- Records calls with auto-generated transcription, sentiment analysis and compliance monitoring.
- Integrations and APIs
- Connects to Google Ads, Google Analytics, Salesforce and Adobe Analytics, and offers APIs for pushing or pulling call data.
- BigQuery and dashboards
- Call data can be pushed to Google BigQuery for Looker Studio dashboards or other BI platforms.
- SMS360 and Insights IQ
- Additional products listed on the site for text messaging and call insights.
Where it runs
- Web
What it works with
- Google Ads
- Google Analytics
- Google Tag Manager
- Salesforce
- Adobe Analytics
- Genesys
- Zapier
- TapClicks
Delacon is made by Delacon.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
10/56
Other marketing reporting and call tracking tools it is graded above
Delacon's GPA of 1.8 is higher than 10 of the 56 other marketing reporting and call tracking tools we grade, and level with 15.
It stands best on platforms and integrations (B, above 6 of 56) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 57 marketing reporting and call tracking tools we grade, cut by the letter each got. Delacon’s own letter is outlined.
- CValue for moneyAbove 13 of 56
- FFree plan and trialAbove 0 of 56
- CFeaturesAbove 2 of 56
- CEase of useAbove 0 of 56
- BPlatforms and integrationsAbove 6 of 56
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Delacon you would be making phone numbers that change for each visitor so every call is traced to its source. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 31 of the 56 other marketing reporting and call tracking tools grade higher.
What you could make
- Reports: an app builder makes this well.
What you could not
- Phone numbers that change for each visitor so every call is traced to its source.
- Speech turned into text you can trust.
- It plugs into other products, Google Ads, Google Analytics and Google Tag Manager among them, and has an API.
What this rests on. Delacon’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
CallRail, CTM, Avanser, Mediahawk and Infinity
The 5 tools Delacon is most often weighed against, with where each one differs from it.
- 2.4GPA
CallRail
Free trial · from $50/mo
Call tracking and attribution that ties phone leads to campaigns.
- Only CallRail lists iOS and Android apps.
- CallRail also covers forms.
- 2.2GPA
CTM
From $65/mo
Call tracking, attribution and a softphone, with agency sub-accounts.
- Only CTM lists iOS and Android apps.
- Delacon also covers reports.
- CTM also covers workflow automation and business phone line.
- 1.6GPA
Avanser
Paid
Call tracking and AI lead management.
- Delacon also covers transcription.
- 1.6GPA
Mediahawk
From £179/mo
Call tracking and marketing attribution, priced in pounds.
- Delacon also covers transcription.
- Mediahawk also covers dashboards and web analytics.
- 1.6GPA
Infinity
From £349/mo
UK call tracking and conversation analytics packages.
- Delacon also covers transcription.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Delacon free?
No. Delacon is a paid product.
What platforms does Delacon work on?
Delacon is available on Web.
Does Delacon have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Delacon is listed for Web.
Does Delacon have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Delacon is listed for Web.
Is Delacon open source?
Delacon is not described as open source on its own site, as read on Nov 13, 2026.
Does Delacon have an API?
Yes. Delacon offers a public API, according to its own site.
What does Delacon integrate with?
Delacon's listing names Google Ads, Google Analytics, Google Tag Manager, Salesforce, Adobe Analytics, Genesys, Zapier and TapClicks.
Who makes Delacon?
Delacon is made by a company of the same name.
What are the alternatives to Delacon?
The closest alternatives to Delacon in our directory are CallRail, CTM, Avanser, Mediahawk and Infinity.
How does Delacon compare with other marketing reporting and call tracking tools?
Delacon's GPA of 1.8 is higher than 10 of the 56 other marketing reporting and call tracking tools we grade, and level with 15.
Could I make my own version of Delacon?
To replace Delacon you would be making phone numbers that change for each visitor so every call is traced to its source.
Where this guide comes from
The prices, plans, platforms and features were read from Delacon’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Delacon's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Delacon. Prices change, so check delacon.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Delacon, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/delacon
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Delacon: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/delacon
Know someone choosing between marketing reporting and call tracking tools?
Send them this guide: toolgpa.com/tools/delacon/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded marketing reporting and call tracking tools after Delacon, each with an Insider's Guide of its own.
- Marketing Reports & Call Tracking Insider's GuideEvery one of the 57 marketing reporting and call tracking tools we grade, compared
- Data Studio Insider's GuideGoogle's free report and dashboard builder, formerly Looker Studio3.0 GPA
- AgencyAnalytics Insider's GuideWhite-labeled client reporting dashboards for marketing agencies2.6 GPA
- CallRail Insider's GuideCall tracking and attribution that ties phone leads to campaigns2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Delacon’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Delacon is a trademark of its owner, and this guide is not made, paid for or approved by Delacon. Prices and plans change: check delacon.io before you buy.