The Docsie Insider’s Guide
Everything we know about Docsie in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Docsie
The Insider’s Guide
Turns training videos into documentation and knowledge bases
Every plan, grade, refund rule and rival among docs and wiki tools, read from Docsie’s own pages.
Made by Docsie · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Docsie’s own pages, its app-store listings and our grades. Every fact in it is on Docsie’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 10 of the 69 other docs and wiki tools we grade
Docsie converts videos, PDFs and websites into written documentation and publishes it as a knowledge base or portal. Every plan is built on a monthly pool of AI credits that pay for video conversion, document import, chat and translation. A self-hosted edition and an MCP server are also offered.
To get you started, here are 9 things to know about Docsie, taken from its own pages and our grades.
You upload, review and edit the generated pages, and set up the portal and domain.
- 1
Best for turning training videos into a help centre
Docsie turns videos and documents into knowledge bases, with a free plan and paid plans from $25 a month.
- 2
Paid plans start at $25 a month
As its pricing page puts it: $25 per month for 1 seat, billed annually ($29 billed monthly).
- 3
There is a free plan
12,500 AI credits once at signup, 5 free video uploads, a knowledge base on your own domain, 1 seat and 3 GB of storage.
- 4
It runs on Web
Web.
- 5
Video to documentation
Uploads a recording and writes a guide from it. Conversion costs 250 to 2,000 credits per minute depending on the quality level.
- 6
Knowledge base and portals
Publishes documentation to a knowledge base on your own domain, with version control and 100+ languages.
- 7
Document and website import
PDF, Word and PowerPoint files are imported at 200 credits per page, and existing websites at 30 credits per page.
- 8
A 2.2 GPA, above 10 of 69
That is against the other docs and wiki tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Docsie you could make: documents and help center. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
Docsie at a glance
- Pricing
- Free plan, from $25 per month for 1 seat, billed annually ($29 billed monthly)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web
- Made by
- Docsie
- Category
- Docs & Wikis
- Our grade
- 2.2 GPA, fair
The report card
Best for turning training videos into a help centre
Docsie turns videos and documents into knowledge bases, with a free plan and paid plans from $25 a month. The AI credits that pay for it run out: the free plan gives 12,500 once, not monthly, and a 30-minute video at standard quality uses about 15,000.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Hobby is $25 a month billed annually ($29 monthly) for 1 seat, above the category's middle at $18 but well under its dearer quarter at $82.50. Starter is $83 for 5 seats. |
| Free plan and trial | C | The free plan has 12,500 AI credits once, 5 video uploads, 1 seat and 3 GB, with no card. A single half-hour video uses more than the credits you get, so you will hit the cap. |
| Features | C | Video to documentation, knowledge bases and portals, document and website import, AI chat and translation, and a self-hosted edition. Work is metered in credits, which is the gap. |
| Ease of use | C | No store rating on record. You upload, review and edit the generated pages, and set up the portal and domain. |
| Platforms and integrations | B | Web only, with a self-hosted edition and connectors: Confluence, GitHub and GitLab on Business, and Slack, Jira, HubSpot, Salesforce and Zendesk. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Docsie is for
- Fits if you have training videos and want text guides out of them
- Works for a small team that wants a knowledge base on its own domain
Who it is not for
- Tight if you stay free, since 12,500 credits arrive once and a 30-minute video uses about 15,000
- Pricey if you add people, as Premium extra seats are $10 each and 5 seats cost $83 on Starter
- Watch out: Confluence, GitHub and GitLab connectors and Slack and Jira integrations start at Business, $249 a month
- Watch out: Enterprise is custom priced, and credit packs start at $0.70 per 1,000
Good to know
Good for
- Teams that have training or screen-recorded videos to turn into written guides
- Small teams starting on the free plan before paying
- Companies that need a self-hosted documentation platform
Worth knowing
- Extra seats on Premium cost $10 per seat per month.
- Credits you buy never expire; one-off packs start at $0.70 per 1,000 credits and a 500K pack is $263.
- A 30-minute video at Standard quality uses about 15,000 credits.
- Enterprise is custom priced and the Free plan's 12,500 credits are given once, not monthly.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$25
A month to start. There is a free plan too
Docsie has a free plan. Paid plans start at $25 per month for 1 seat, billed annually ($29 billed monthly).
A single half-hour video uses more than the credits you get, so you will hit the cap.
Free
$0
12,500 AI credits at signup, 5 video uploads, 1 seat and 3 GB of storage.
Hobby
$25
per month for 1 seat, billed annually ($29 billed monthly)
60K AI credits a month (about 2 hours of video), 10 GB of storage.
Starter
$83
per month for 5 seats, billed annually ($99 billed monthly)
150K AI credits a month (about 5 hours of video) and 20 GB of storage.
Premium
$170
per month for up to 15 seats, billed annually ($250 billed monthly)
500K AI credits a month, unlimited workspaces, portals and AI chatbots, custom branding and 50 GB of storage.
Business
$249
per month for 40 seats, billed annually ($449 billed monthly)
1.2M AI credits a month, Confluence, GitHub and GitLab connectors, Slack, Jira, HubSpot, Salesforce and Zendesk integrations, 100 GB of storage.
Organization
$699
per month for 90 seats, billed annually ($900 billed monthly)
2.5M AI credits a month, granular roles and permissions, videos up to 180 minutes and 1 TB of storage.
The free plan
12,500 AI credits once at signup, 5 free video uploads, a knowledge base on your own domain, 1 seat and 3 GB of storage.
Read from docsie.io on Nov 12, 2026.
Ways to pay less
Annual discount
Save up to 45% on yearly billing
Paying yearly instead of monthly lowers each plan's monthly rate; the pricing page says yearly billing saves up to 45%.
Stated on docsie.io
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Turns training videos into documentation and knowledge bases. Here is what it does, as its own site describes it, and what it covers: self-hostable, AI features, documents, help center, chatbots.
Video to documentation, knowledge bases and portals, document and website import, AI chat and translation, and a self-hosted edition.
- Video to documentation
- Uploads a recording and writes a guide from it. Conversion costs 250 to 2,000 credits per minute depending on the quality level.
- Knowledge base and portals
- Publishes documentation to a knowledge base on your own domain, with version control and 100+ languages.
- Document and website import
- PDF, Word and PowerPoint files are imported at 200 credits per page, and existing websites at 30 credits per page.
- AI chat and search
- A chatbot answers from your documentation; a search query costs 5 credits.
- Translation
- Translates documentation into 100+ languages at 60 credits per 1,000 characters.
- Self-hosted edition
- Helm charts and Docker images are offered; the vendor says it is free for personal use.
Where it runs
- Web
What it works with
- Confluence
- GitHub
- GitLab
- Slack
- Jira
- HubSpot
- Salesforce
- Zendesk
Docsie is made by Docsie.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
10/69
Other docs and wiki tools it is graded above
Docsie's GPA of 2.2 is higher than 10 of the 69 other docs and wiki tools we grade, and level with 14.
It stands best on platforms and integrations (B, above 18 of 69) and worst on features (C, above 2).
Its paid plans start at $25 a month, against a middle price of $18.50 for the category: 30 of the 51 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 22 tools score higher and cost less.
Each grade against the category
Every bar is all 70 docs and wiki tools we grade, cut by the letter each got. Docsie’s own letter is outlined.
- CValue for moneyAbove 15 of 69
- CFree plan and trialAbove 7 of 69
- CFeaturesAbove 2 of 69
- CEase of useAbove 15 of 69
- BPlatforms and integrationsAbove 18 of 69
Price against what you get
Each dot is one of 63 docs and wiki tools. Further left costs less; higher up scores better on features, ease of use and platforms. Docsie is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Docsie you could make: documents and help center. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 45 of the 69 other docs and wiki tools grade higher. It costs $300 a year.
What you could make
- Documents and help center: an app builder makes these well.
What you could not
- A chatbot builder hooked into the messaging apps.
- It plugs into other products, Confluence, GitHub and GitLab among them.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Docsie’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Document360, GitBook, Archbee, Helpjuice and Stonly
The 5 tools Docsie is most often weighed against, with where each one differs from it.
- 2.2GPA
Document360
Free trial
Hosted knowledge base software for public and private docs.
- Docsie has a free plan. Document360 does not, though it has a free trial.
- Only Document360 lists a browser extension.
- Docsie is self-hostable, according to its own site.
- 2.4GPA
GitBook
Free plan · from $65/mo
Documentation platform for product and API docs, synced with Git.
- Docsie is self-hostable, according to its own site.
- Docsie also covers help center and chatbots.
- GitBook also covers AI search, Markdown and AI agents.
- 2.2GPA
Archbee
Free trial · from $80/mo
Documentation platform for public and internal knowledge portals.
- Docsie has a free plan. Archbee does not, though it has a free trial.
- Only Archbee lists macOS, Windows and Linux apps.
- Docsie is self-hostable, according to its own site.
- 2.2GPA
Helpjuice
Free trial · from $249/mo
Hosted knowledge base software with a design built for you.
- Docsie has a free plan. Helpjuice does not, though it has a free trial.
- Only Helpjuice lists a browser extension.
- Docsie is self-hostable, according to its own site.
- 2.2GPA
Stonly
Free plan
Interactive guides and knowledge base for customer support.
- Docsie is self-hostable, according to its own site.
- Docsie also covers documents.
- Stonly also covers reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Docsie free?
Docsie has a free plan. 12,500 AI credits once at signup, 5 free video uploads, a knowledge base on your own domain, 1 seat and 3 GB of storage.
How much does Docsie cost?
Docsie lists 6 plans. Free: $0.
What platforms does Docsie work on?
Docsie is available on Web.
Does Docsie offer any discounts?
Docsie publicly lists the following: Save up to 45% on yearly billing.
Does Docsie have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Docsie is listed for Web.
Does Docsie have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Docsie is listed for Web.
Is Docsie open source?
Docsie is not described as open source on its own site, as read on Nov 12, 2026.
Can Docsie be self-hosted?
Yes. Docsie's own site says it can be run on a server of your own.
What does Docsie integrate with?
Docsie's listing names Confluence, GitHub, GitLab, Slack, Jira, HubSpot, Salesforce and Zendesk.
Who makes Docsie?
Docsie is made by a company of the same name.
What are the alternatives to Docsie?
The closest alternatives to Docsie in our directory are Document360, GitBook, Archbee, Helpjuice and Stonly.
How does Docsie compare with other docs and wiki tools?
Docsie's GPA of 2.2 is higher than 10 of the 69 other docs and wiki tools we grade, and level with 14.
Is Docsie good value for money?
ToolGPA grades Docsie C for value for money. Its paid plans start at $25 a month, against a middle price of $18.50 for the category: 30 of the 51 others that charge start lower.
Could I make my own version of Docsie?
The plain part of Docsie you could make: documents and help center. What surrounds it you could not.
Where this guide comes from
The prices, plans, platforms and features were read from Docsie’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Docsie's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Docsie. Prices change, so check docsie.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Docsie, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/docsie
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Docsie: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/docsie
Know someone choosing between docs and wiki tools?
Send them this guide: toolgpa.com/tools/docsie/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded docs and wiki tools after Docsie, each with an Insider's Guide of its own.
- Docs & Wikis Insider's GuideEvery one of the 70 docs and wiki tools we grade, compared
- Zoho Writer Insider's GuideFree online word processor with AI and document automation3.6 GPA
- Google Docs Insider's GuideBrowser-based word processor, free with a Google Account3.4 GPA
- ONLYOFFICE Insider's GuideOpen-source office suite for documents, sheets, slides and PDFs3.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Docsie’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Docsie is a trademark of its owner, and this guide is not made, paid for or approved by Docsie. Prices and plans change: check docsie.io before you buy.