Docsie vs Stonly (2026): which should you pick?
As of Nov 12, 2026, Docsie and Stonly share a 2.2 GPA, both have a free plan and their prices can't be set side by side, so the choice depends on which features you need.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Docsie
Turns training videos into documentation and knowledge bases
Which one is for you
Pick Docsie if
- Fits if you have training videos and want text guides out of them
- Works for a small team that wants a knowledge base on its own domain
Look elsewhere if
- Tight if you stay free, since 12,500 credits arrive once and a 30-minute video uses about 15,000
- Pricey if you add people, as Premium extra seats are $10 each and 5 seats cost $83 on Starter
- Watch out: Confluence, GitHub and GitLab connectors and Slack and Jira integrations start at Business, $249 a month
- Watch out: Enterprise is custom priced, and credit packs start at $0.70 per 1,000
Pick Stonly if
- Fits if you run a support team and want guided fixes customers can click through
- Works for a very small team that can live on 5 guides and 400 views
Look elsewhere if
- Tight if you are on Basic, with 5 guides, 1 language and 1 team member
- Not for you if you want a price, as Small Business and Enterprise show none
- Watch out: Small Business caps views at 4,000, team members at 5 and knowledge bases at 1
- Watch out: passing the view limit two months in a row moves the account to a larger plan
How we grade them
| 2.2GPADocsieFair | 2.2GPAStonlyFair | |
|---|---|---|
| Value for money | CHobby is $25 a month billed annually ($29 monthly) for 1 seat, above the category's middle at $18 but well under its dearer quarter at $82.50. Starter is $83 for 5 seats. | CSmall Business shows no price and points to a demo, so there is nothing to set against the category's $18 middle. |
| Free plan and trial | CThe free plan has 12,500 AI credits once, 5 video uploads, 1 seat and 3 GB, with no card. A single half-hour video uses more than the credits you get, so you will hit the cap. | CA 14-day trial of Small Business, after which the account falls to Basic at no charge: 400 guide views a month, 5 published guides in one language and 1 team member. |
| Features | CVideo to documentation, knowledge bases and portals, document and website import, AI chat and translation, and a self-hosted edition. Work is metered in credits, which is the gap. | CInteractive guides, a knowledge base, AI answers and agent assist, analytics and help desk connections. Gaps: AI agents, automations, SSO and private knowledge bases are Enterprise only. |
| Ease of use | CNo store rating on record. You upload, review and edit the generated pages, and set up the portal and domain. | CNo store rating on record. You build each guide step by step and connect your help desk. |
| Platforms and integrations | BWeb only, with a self-hosted edition and connectors: Confluence, GitHub and GitLab on Business, and Slack, Jira, HubSpot, Salesforce and Zendesk. | BWeb only, with Zendesk, Freshdesk, Salesforce, ServiceNow, Front and Segment connections. |
| Best for | turning training videos into a help centre | interactive guides and a help centre for support teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Docsie and Stonly. How we grade
Where they differ
- Docsie is self-hostable, according to its own site.
- Docsie also covers documents.
- Stonly also covers reports.
At a glance
| Docsie | Stonly | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $25 per month for 1 seat, billed annually ($29 billed monthly) | Not published |
| Free plan | 12,500 AI credits once at signup, 5 free video uploads, a knowledge base on your own domain, 1 seat and 3 GB of storage. | After the 14-day trial an account drops to Basic at no charge: 400 guide views a month, 5 published guides in one language and 1 team member. |
| Free trial | None listed | 14-day free trial of the Small Business plan |
| Web | ||
| Made by | Docsie | Stonly |
| Price read from | docsie.io | stonly.com |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Docsie
- Extra seats on Premium cost $10 per seat per month.
- Credits you buy never expire; one-off packs start at $0.70 per 1,000 credits and a 500K pack is $263.
- A 30-minute video at Standard quality uses about 15,000 credits.
- Enterprise is custom priced and the Free plan's 12,500 credits are given once, not monthly.
Stonly
- No price is shown for Small Business; the pricing page points to a demo.
- Small Business is limited to 4,000 guide views, 5 team members and one knowledge base.
- AI agents, automations, SSO and private knowledge bases are listed under Enterprise.
- Passing the monthly view limit two months in a row moves the account to a larger plan.
Key features
Docsie
- Video to documentation
- Uploads a recording and writes a guide from it. Conversion costs 250 to 2,000 credits per minute depending on the quality level.
- Knowledge base and portals
- Publishes documentation to a knowledge base on your own domain, with version control and 100+ languages.
- Document and website import
- PDF, Word and PowerPoint files are imported at 200 credits per page, and existing websites at 30 credits per page.
- AI chat and search
- A chatbot answers from your documentation; a search query costs 5 credits.
- Translation
- Translates documentation into 100+ languages at 60 credits per 1,000 characters.
- Self-hosted edition
- Helm charts and Docker images are offered; the vendor says it is free for personal use.
Stonly
- Interactive guides
- Step-by-step guides with branching that can be embedded anywhere, for agents or for customers.
- Knowledge base
- Articles and guides sit in a searchable knowledge base with custom branding and SEO settings.
- AI answers and agent assist
- A conversational bot answers from the knowledge base, and agent assist summarizes tickets and suggests replies.
- Analytics
- Full-path analytics show how people move through a guide, with versioning of changes.
- Help desk integrations
- The homepage names Zendesk, Freshdesk, Salesforce and ServiceNow; the Enterprise plan lists Salesforce, Zendesk, Freshdesk and Front.
Plans
Docsie
Free$0
12,500 AI credits at signup, 5 video uploads, 1 seat and 3 GB of storage.
Hobby$25
per month for 1 seat, billed annually ($29 billed monthly)
60K AI credits a month (about 2 hours of video), 10 GB of storage.
Starter$83
per month for 5 seats, billed annually ($99 billed monthly)
150K AI credits a month (about 5 hours of video) and 20 GB of storage.
Premium$170
per month for up to 15 seats, billed annually ($250 billed monthly)
500K AI credits a month, unlimited workspaces, portals and AI chatbots, custom branding and 50 GB of storage.
Business$249
per month for 40 seats, billed annually ($449 billed monthly)
1.2M AI credits a month, Confluence, GitHub and GitLab connectors, Slack, Jira, HubSpot, Salesforce and Zendesk integrations, 100 GB of storage.
Organization$699
per month for 90 seats, billed annually ($900 billed monthly)
2.5M AI credits a month, granular roles and permissions, videos up to 180 minutes and 1 TB of storage.
Stonly
Basic$0
400 guide views a month, 5 published guides in one language with up to 100 steps each, and 1 team member.
Small BusinessCustom
For companies under 100 employees: unlimited guides, 1 knowledge base, 4,000 guide views and 5 team members. The page shows no price.
EnterpriseCustom
Unlimited knowledge bases, auto-translation, SSO, help desk integrations and as many views and team members as needed. Sold through a call.
Ways to pay less
Docsie
- Annual discount
Save up to 45% on yearly billing
Paying yearly instead of monthly lowers each plan's monthly rate; the pricing page says yearly billing saves up to 45%.
Stonly
No public discounts listed.
Common questions
Which is cheaper, Docsie or Stonly?
As of Nov 12, 2026, Docsie starts at $25 per month for 1 seat, billed annually ($29 billed monthly), and Stonly publishes no starting price.
Which has a free plan, Docsie or Stonly?
As of Nov 12, 2026, both Docsie and Stonly have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.