Stonly vs Tango (2026): which should you pick?

Pick Stonly if

• Fits if you run a support team and want guided fixes customers can click through
• Works for a very small team that can live on 5 guides and 400 views

Look elsewhere if

• Tight if you are on Basic, with 5 guides, 1 language and 1 team member
• Not for you if you want a price, as Small Business and Enterprise show none
• Watch out: Small Business caps views at 4,000, team members at 5 and knowledge bases at 1
• Watch out: passing the view limit two months in a row moves the account to a larger plan

Pick Tango if

• Fits if you keep explaining the same task in a web app and want it written up
• Works for new starters who need walking through software on the screen itself

Look elsewhere if

• Skip it if you need to capture on a phone or tablet, or use Firefox or Safari, as Tango doesn't
• Tight if you're staying free, because the team library stops at 5 workflows with no PDF, HTML or Markdown export
• Pricey if only one or two of you need Pro, at $22 a person a month yearly, and every member of a Pro workspace needs a seat
• Watch out: the desktop app is paid, and Guide Me doesn't work on workflows captured with it
• Not for you if you need Pins, automations, SSO or translation without an Enterprise platform fee; integrations are Salesforce and HubSpot only

Stonly

• No price is shown for Small Business; the pricing page points to a demo.
• Small Business is limited to 4,000 guide views, 5 team members and one knowledge base.
• AI agents, automations, SSO and private knowledge bases are listed under Enterprise.
• Passing the monthly view limit two months in a row moves the account to a larger plan.

Tango

• The Free plan stores only 5 workflows in the team library and has no PDF, HTML or Markdown export.
• The Mac and Windows desktop app is limited to Pro and Enterprise, and Guide Me does not work on workflows captured with it.
• Tango has no mobile app and does not capture on phones or tablets; the extension is for Chrome and Edge, not Firefox or Safari.
• Every member of a Pro workspace needs a paid seat, and Pins, automations, SSO and translation are Enterprise only.

Stonly

Interactive guides

Step-by-step guides with branching that can be embedded anywhere, for agents or for customers.

Knowledge base

Articles and guides sit in a searchable knowledge base with custom branding and SEO settings.

AI answers and agent assist

A conversational bot answers from the knowledge base, and agent assist summarizes tickets and suggests replies.

Analytics

Full-path analytics show how people move through a guide, with versioning of changes.

Help desk integrations

The homepage names Zendesk, Freshdesk, Salesforce and ServiceNow; the Enterprise plan lists Salesforce, Zendesk, Freshdesk and Front.

Tango

Workflow capture

Click through a process and Tango builds a guide with a screenshot, highlight and description for each step. Browser capture is free; desktop capture needs Pro or Enterprise.

Guide Me walkthroughs

Guide Me replays a workflow as a live walkthrough that highlights each step inside the web app. Workspace members get it on every plan; guests can try it 3 times.

Editing and blurring

Pro adds screenshot annotation and redaction, blurring of sensitive data during capture, voice transcription and AI-generated content. Automatic PII detection is Enterprise only.

Sharing and export

Every plan shares a workflow by URL or embed. PDF download, HTML and Markdown export, video embeds, and viewership and completion insights start on Pro.

Pins

On Enterprise, guidance can be pinned to a button, field or screen in a web tool, so a note, warning or link to the full guide appears when someone hovers over it.

Automations

Enterprise workspaces can turn guides into browser automations that carry out repetitive steps and fill in extracted data while a person keeps control of the decisions.

Stonly

• Basic$0

  400 guide views a month, 5 published guides in one language with up to 100 steps each, and 1 team member.

• Small BusinessCustom

  For companies under 100 employees: unlimited guides, 1 knowledge base, 4,000 guide views and 5 team members. The page shows no price.

• EnterpriseCustom

  Unlimited knowledge bases, auto-translation, SSO, help desk integrations and as many views and team members as needed. Sold through a call.

Tango

• Free$0

  5 shared workflows, browser capture, link and embed sharing, and up to 10 users per workspace.

• Pro (1–2 users)$22

  per user / month, billed annually ($26 billed monthly)

  Unlimited workflows, desktop capture, custom branding, PDF, HTML and Markdown export, screenshot annotation and blurring, and 14-day version history.

• Pro (3+ users)$15

  per user / month, billed annually ($20 billed monthly)

  The same Pro features at the team rate, which applies once a workspace has 3 or more paid members.

• EnterpriseCustom

  Pins and automations, automatic PII redaction, translation into 15 languages, SSO and SCIM, audit logs and 365-day version history, for a platform fee.

Stonly

No public discounts listed.

Tango

• Annual discount

  Lower Pro rates with annual billing

  Pro for 1 to 2 users is $22 per user a month on an annual plan against $26 on a monthly plan. For 3 or more users it is $15 against $20.

• Nonprofit

  15% off for nonprofits

  Tango's help center offers nonprofits a 15% discount, requested by email with a 501(c)(3) letter as proof of status.

• Education

  15% off for students and faculty

  The same 15% discount applies to students and faculty who use a .edu email address for their Tango subscription and request it by email.