Tango vs Trainual

Tango

• Documenting how to do a task in a web app without writing it up
• Onboarding staff onto new software with on-screen walkthroughs
• Small teams: a free workspace holds up to 10 users

Trainual

• Companies of roughly 25 to 1,000 employees documenting how work gets done
• Onboarding new hires with role-based training and tests
• Field and multi-location teams that train on phones

Tango

• The Free plan stores only 5 workflows in the team library and has no PDF, HTML or Markdown export.
• The Mac and Windows desktop app is limited to Pro and Enterprise, and Guide Me does not work on workflows captured with it.
• Tango has no mobile app and does not capture on phones or tablets; the extension is for Chrome and Edge, not Firefox or Safari.
• Every member of a Pro workspace needs a paid seat, and Pins, automations, SSO and translation are Enterprise only.

Trainual

• Trainual lists no prices: plans are quoted on a demo call according to team size and the features needed.
• A one-time implementation fee of $1,000 applies, and there is no self-serve free trial; evaluation starts with a demo.
• Individual training paths, video hosting and the org chart need Pro; custom branding, a custom domain and single sign-on need Premium.
• API access and custom integration support are limited to the Enterprise plan.

Tango

Workflow capture

Click through a process and Tango builds a guide with a screenshot, highlight and description for each step. Browser capture is free; desktop capture needs Pro or Enterprise.

Guide Me walkthroughs

Guide Me replays a workflow as a live walkthrough that highlights each step inside the web app. Workspace members get it on every plan; guests can try it 3 times.

Editing and blurring

Pro adds screenshot annotation and redaction, blurring of sensitive data during capture, voice transcription and AI-generated content. Automatic PII detection is Enterprise only.

Sharing and export

Every plan shares a workflow by URL or embed. PDF download, HTML and Markdown export, video embeds, and viewership and completion insights start on Pro.

Pins

On Enterprise, guidance can be pinned to a button, field or screen in a web tool, so a note, warning or link to the full guide appears when someone hovers over it.

Automations

Enterprise workspaces can turn guides into browser automations that carry out repetitive steps and fill in extracted data while a person keeps control of the decisions.

Trainual

Process docs and SOPs

Processes, policies and SOPs are written in a built-in editor with AI drafting or uploaded from existing documents, and can include flowcharts, video, screen recordings and embeds.

Role-based training

Content is assigned by role, department or location and given due dates. Individual training paths that sequence content for each person start on the Pro plan.

Tests, e-signatures and tracking

AI-generated tests and e-signatures confirm that training was understood, and reports show completions and overdue assignments. Pro includes 300 e-signatures a year.

AI knowledge search

Employees ask a question and get an answer drawn from the company's own documented content, on the web and in the iOS and Android apps.

Templates and courses

More than 500 customizable templates are included. The FAQ describes a library of 400+ expert-built compliance and upskilling courses as a premium add-on.

Roles and org chart

A roles and responsibilities builder records who owns what and links each role to its training. The org chart and accountability chart start on Pro.

Tango

• Free$0

  5 shared workflows, browser capture, link and embed sharing, and up to 10 users per workspace.

• Pro (1–2 users)$22

  per user / month, billed annually ($26 billed monthly)

  Unlimited workflows, desktop capture, custom branding, PDF, HTML and Markdown export, screenshot annotation and blurring, and 14-day version history.

• Pro (3+ users)$15

  per user / month, billed annually ($20 billed monthly)

  The same Pro features at the team rate, which applies once a workspace has 3 or more paid members.

• EnterpriseCustom

  Pins and automations, automatic PII redaction, translation into 15 languages, SSO and SCIM, audit logs and 365-day version history, for a platform fee.

Trainual

• CoreCustom

  AI-assisted documentation, AI knowledge search, 500+ templates, tests and tracking, built-in screen recording, 2 GB of video storage and 30-day version history.

• ProCustom

  Adds individual training paths, video hosting with 15 GB of storage, 300 e-signatures a year, an org chart and 90-day version history.

• PremiumCustom

  Adds unlimited video storage, version history and e-signatures, custom branding and domain, single sign-on and an MCP server for custom AI agents.

• EnterpriseCustom

  Adds API access and custom integration support, SOC 2 documentation, extended implementation and migration, and priority support.

Tango

• Annual discount

  Lower Pro rates with annual billing

  Pro for 1 to 2 users is $22 per user a month on an annual plan against $26 on a monthly plan. For 3 or more users it is $15 against $20.

• Nonprofit

  15% off for nonprofits

  Tango's help center offers nonprofits a 15% discount, requested by email with a 501(c)(3) letter as proof of status.

• Education

  15% off for students and faculty

  The same 15% discount applies to students and faculty who use a .edu email address for their Tango subscription and request it by email.

Trainual

No public discounts listed.