Scribe vs Trainual

Scribe

• Writing SOPs and how-to guides without taking screenshots by hand
• Training new hires on web-based software
• Solo consultants documenting processes for clients

Trainual

• Companies of roughly 25 to 1,000 employees documenting how work gets done
• Onboarding new hires with role-based training and tests
• Field and multi-location teams that train on phones

Scribe

• The free Basic plan captures web apps only; the Mac and Windows desktop apps are a Pro and Enterprise feature.
• Basic leaves out unlimited guide creation, exports, custom branding and redaction; the pricing page does not state the guide limit.
• Pro Team starts at 5 seats, and every member of a team has to be on the same plan.
• SSO, SCIM, role-based access, translation and the Slack and Copilot integrations are Enterprise only.

Trainual

• Trainual lists no prices: plans are quoted on a demo call according to team size and the features needed.
• A one-time implementation fee of $1,000 applies, and there is no self-serve free trial; evaluation starts with a demo.
• Individual training paths, video hosting and the org chart need Pro; custom branding, a custom domain and single sign-on need Premium.
• API access and custom integration support are limited to the Enterprise plan.

Scribe

Automatic guide capture

Recording a process produces a step-by-step guide with a screenshot and written instruction for each action. Web capture is on every plan; desktop capture needs a paid plan.

Autocapture

Autocapture documents work in the background without anyone pressing start or stop, then turns a discovered workflow into a shareable guide in one click.

On-screen walkthroughs

Any guide can be launched as a walkthrough that leads a person through the steps inside the web app itself, and guides can be pinned to an element of a page.

Editing and redaction

Paid plans add custom branding, screenshot annotation, and manual or assisted redaction. Enforced automatic redaction of sensitive data is limited to Enterprise.

Sharing and export

Guides are shared by link, embedded in other tools or sent as video on every plan. Export to PDF, HTML, Markdown and Microsoft Word starts on Pro Personal.

Workflow insights

Scribe analyzes captured workflows to point out bottlenecks, repeated work and steps that could be automated. Advanced insights and AI suggestions are on paid plans.

Trainual

Process docs and SOPs

Processes, policies and SOPs are written in a built-in editor with AI drafting or uploaded from existing documents, and can include flowcharts, video, screen recordings and embeds.

Role-based training

Content is assigned by role, department or location and given due dates. Individual training paths that sequence content for each person start on the Pro plan.

Tests, e-signatures and tracking

AI-generated tests and e-signatures confirm that training was understood, and reports show completions and overdue assignments. Pro includes 300 e-signatures a year.

AI knowledge search

Employees ask a question and get an answer drawn from the company's own documented content, on the web and in the iOS and Android apps.

Templates and courses

More than 500 customizable templates are included. The FAQ describes a library of 400+ expert-built compliance and upskilling courses as a premium add-on.

Roles and org chart

A roles and responsibilities builder records who owns what and links each role to its training. The org chart and accountability chart start on Pro.

Scribe

• Basic$0

  Browser capture through the Chrome or Edge extension, text and step editing, on-screen walkthroughs, and sharing by link, embed or video.

• Pro Personal$25

  per seat / month, billed yearly ($35 billed monthly)

  From 1 seat: unlimited guides, desktop capture, custom branding, screenshot editing and redaction, and export to PDF, HTML, Markdown and Word.

• Pro Team$13

  per seat / month, billed yearly ($17 monthly); min. 5 seats

  Everything in Pro Personal for teams of 5 or more seats, plus comments for collaboration.

• EnterpriseCustom

  SAML SSO and SCIM, role-based access, enforced automatic redaction, translation, multiple workspaces, and the Slack, Copilot and search API integrations.

Trainual

• CoreCustom

  AI-assisted documentation, AI knowledge search, 500+ templates, tests and tracking, built-in screen recording, 2 GB of video storage and 30-day version history.

• ProCustom

  Adds individual training paths, video hosting with 15 GB of storage, 300 e-signatures a year, an org chart and 90-day version history.

• PremiumCustom

  Adds unlimited video storage, version history and e-signatures, custom branding and domain, single sign-on and an MCP server for custom AI agents.

• EnterpriseCustom

  Adds API access and custom integration support, SOC 2 documentation, extended implementation and migration, and priority support.

Scribe

• Annual discount

  Lower per-seat prices with yearly billing

  Pro Personal is $25 per seat a month billed yearly against $35 billed monthly, and Pro Team is $13 against $17. The pricing page labels the yearly option as saving 20%.

• Education

  Pro discount for schools and universities

  The pricing FAQ says people with a .edu email address can apply for an Education discount on Pro through a form. It does not state the size of the discount.

• Nonprofit

  Pro discount for nonprofits

  501(c)(3) organizations, and those with an equivalent international designation, can apply for a nonprofit discount on Pro with proof of status. The amount is not stated.

Trainual

No public discounts listed.