The Grade.us Insider’s Guide
Everything we know about Grade.us in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Grade.us
The Insider’s Guide
White-label review management for agencies and local businesses
Every plan, grade, refund rule and rival among customer review tools, read from Grade.us’s own pages.
Made by Grade Us, Inc. · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Grade.us’s own pages, its app-store listings and our grades. Every fact in it is on Grade.us’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 8 of the 14 other customer review tools we grade
Grade.us gets local businesses more reviews on Google, Facebook and industry sites, and is built largely for marketing agencies that resell review management under their own brand. It sends email and text review requests that lead to a review landing page, monitors review sites, shares good reviews to websites and social media, and produces branded reports. Plans are priced per location, and it is part of Traject.
To get you started, here are 9 things to know about Grade.us, taken from its own pages and our grades.
There's a fair bit to set up: campaigns, landing pages, integrations and reports, and the agency side adds client accounts and branding.
- 1
Best for agencies reselling review management
Fine if you're an agency; a single shop has simpler, cheaper choices, and Grade.us gives no refunds.
- 2
Paid plans start at $99 a month
As its pricing page puts it: $99 per month for 1 location, billed annually ($124 monthly).
- 3
You can try it first
14-day free trial with 3 seats, no credit card required
- 4
It runs on Web
Web.
- 5
Review funnel landing pages
Sends customers to a mobile review page with instructions for hundreds of review sites, plus widgets, buttons, QR codes and an on-site kiosk mode.
- 6
Email and text campaigns
Customizable email, SMS and MMS review request sequences with automatic follow-ups, de-duplication and bulk uploads of recipients.
- 7
Review monitoring
Watches major, local and industry review sites, sends alerts and lets you reply to Google and Facebook reviews from one dashboard.
- 8
A 2.4 GPA, above 8 of 14
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Grade.us you could make: review collection and reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
Grade.us at a glance
- Pricing
- Free trial, from $99 per month for 1 location, billed annually ($124 monthly)
- Free plan
- No
- Free trial
- 14-day free trial with 3 seats, no credit card required
- Runs on
- Web
- Made by
- Grade Us, Inc., since 2013
- Category
- Customer Review Tools
- Our grade
- 2.4 GPA, fair
The report card
Best for agencies reselling review management
Grade.us gets local businesses more reviews on Google, Facebook and industry sites, and it's built mainly for agencies that resell it under their own brand. Small Business is $99 a month billed yearly for one location. Fine if you're an agency; a single shop has simpler, cheaper choices, and Grade.us gives no refunds.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Small Business is $99 a month billed yearly ($124 monthly) for one location. Set against its listed rivals, the local review tools, that's the middle. More locations get cheaper, from $60 each down to $25 at 101+, which suits agencies and chains more than one shop. |
| Free plan and trial | C | No free plan, but a 14-day trial for 3 seats with no credit card. Texting, the API and the white-label dashboard aren't in it unless sales turns them on, and there are no refunds afterwards. |
| Features | B | The whole local review job: review landing pages for hundreds of sites, email, text and MMS requests with follow-ups, monitoring with alerts, replies to Google and Facebook, review streams with schema, social sharing and branded reports. Agencies get reseller tools on top. |
| Ease of use | C | No store rating on record. There's a fair bit to set up: campaigns, landing pages, integrations and reports, and the agency side adds client accounts and branding. Built for marketers more than shop owners. |
| Platforms and integrations | B | Web, with Google Business Profile, Facebook, Salesforce, HubSpot, QuickBooks Online, Mailchimp, Constant Contact and Zapier, plus an API. No phone or desktop app is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Grade.us is for
- Great if you're an agency reselling review management under your own brand
- Good for chains that want one price per location, falling with volume
- Handy when you need branded review reports to send to clients
Who it is not for
- Not for you if you want the option of a refund, as Grade.us gives none
- Pricey if you want your logo on the dashboard, at $440 a year below 100 seats
- Skip it if you're one shop wanting the cheapest route to more Google reviews
Good to know
Good for
- Marketing agencies reselling review management under their own brand
- Multi-location businesses that want one price per location
- Local businesses that want more reviews on Google and Facebook
Worth knowing
- There is no free plan, and Grade.us says it does not give refunds; cancelling keeps access until the paid period ends.
- Text messaging, API access and the white-label dashboard are not in the free trial unless sales turns them on.
- Putting your own logo on the dashboard costs $440 a year, free at 100 seats.
- The free trial covers 3 seats; after it ends you choose a plan to keep using the account.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$99
A month to start
Grade.us is a paid product with a free trial, starting at $99 per month for 1 location, billed annually ($124 monthly).
Set against its listed rivals, the local review tools, that's the middle.
Small Business
$99
per month for 1 location, billed annually ($124 monthly)
One location with review request campaigns, review monitoring, review widgets and reports.
Multi Location
$60
per location / month, billed annually ($75 monthly)
For 2 to 10 locations; the rate falls with volume, to $25 per location at 101+ on annual billing. Sold through a demo.
Agency
Custom
White-label review management to resell to clients, by quote; the page's calculator lists it from $400 a month for 10+ seats.
Trying it first
14-day free trial with 3 seats, no credit card required
Read from grade.us on Oct 18, 2026.
Ways to pay less
Annual discount
Save 20% with annual billing
Grade.us's plans page offers 20% off on annual billing: Small Business is $99 a month billed annually against $124 billed monthly.
Stated on grade.us
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
White-label review management for agencies and local businesses. Here is what it does, as its own site describes it, and what it covers: public API, reports, review collection.
Web, with Google Business Profile, Facebook, Salesforce, HubSpot, QuickBooks Online, Mailchimp, Constant Contact and Zapier, plus an API.
- Review funnel landing pages
- Sends customers to a mobile review page with instructions for hundreds of review sites, plus widgets, buttons, QR codes and an on-site kiosk mode.
- Email and text campaigns
- Customizable email, SMS and MMS review request sequences with automatic follow-ups, de-duplication and bulk uploads of recipients.
- Review monitoring
- Watches major, local and industry review sites, sends alerts and lets you reply to Google and Facebook reviews from one dashboard.
- Review marketing
- Streams reviews to your website with schema markup, a floating carousel and a WordPress plugin, and auto-shares good reviews to social media.
- White-label reports
- Branded, scheduled review performance reports by web, PDF or CSV, with campaign open, click and conversion tracking.
- Reseller tools
- Agencies get prospect reports, a local client finder, pitch decks and custom domains, and can add their logo to the dashboard.
Where it runs
- Web
What it works with
- Google Business Profile
- Salesforce
- HubSpot
- QuickBooks Online
- Mailchimp
- Constant Contact
- Zapier
Grade.us is made by Grade Us, Inc., and has been around since 2013.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
8/14
Other customer review tools it is graded above
Grade.us's GPA of 2.4 is higher than 8 of the 14 other customer review tools we grade, and level with 2.
It stands best on features (B, above 7 of 14) and worst on ease of use (C, above 0).
Its paid plans start at $99 a month, against a middle price of $39.50 for the category: 10 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. Grade.us’s own letter is outlined.
- CValue for moneyAbove 5 of 14
- CFree plan and trialAbove 4 of 14
- BFeaturesAbove 7 of 14
- CEase of useAbove 0 of 14
- BPlatforms and integrationsAbove 0 of 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Grade.us is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Grade.us you could make: review collection and reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
It costs $1,188 a year.
What you could make
- Review collection and reports: an app builder makes these well.
What you could not
- It plugs into other products, Google Business Profile, Facebook and Salesforce among them, and has an API.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Grade.us’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
GatherUp, Birdeye, NiceJob, Broadly and Podium
The 5 tools Grade.us is most often weighed against, with where each one differs from it.
- 2.4GPA
GatherUp
Free trial · from $99/mo
Review requests, NPS surveys and review monitoring per location.
- GatherUp also covers surveys.
- 2.0GPA
Birdeye
Paid
Review management and AI agents for multi-location local businesses.
- Only Birdeye lists iOS and Android apps.
- Birdeye also covers AI agents, surveys and chatbots.
- 2.6GPA
NiceJob
Free trial · from $75/mo
Review requests and referrals for local service businesses.
- Grade.us also covers reports.
- NiceJob also covers surveys and email campaigns.
- 1.6GPA
Broadly
From $79/mo
Google reviews, AI receptionist and listings for local service firms.
- Only Broadly lists iOS and Android apps.
- Grade.us also covers reports.
- Broadly also covers AI agents, business texting, sMS marketing and chatbots.
- 2.0GPA
Podium
From $399/mo
Google review requests by text, plus a lead inbox for local businesses.
- Only Podium lists iOS and Android apps.
- Only Podium lists a browser extension.
- Grade.us also covers reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Grade.us free?
No, Grade.us is a paid product, but you can try it first. 14-day free trial with 3 seats, no credit card required.
How much does Grade.us cost?
Grade.us lists 3 plans. Small Business: $99 per month for 1 location, billed annually ($124 monthly).
What platforms does Grade.us work on?
Grade.us is available on Web.
Does Grade.us offer any discounts?
Grade.us publicly lists the following: Save 20% with annual billing.
Does Grade.us have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. Grade.us is listed for Web.
Does Grade.us have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. Grade.us is listed for Web.
Is Grade.us open source?
Grade.us is not described as open source on its own site, as read on Oct 18, 2026.
Does Grade.us have an API?
Yes. Grade.us offers a public API, according to its own site.
What does Grade.us integrate with?
Grade.us's listing names Google Business Profile, Facebook, Salesforce, HubSpot, QuickBooks Online, Mailchimp, Constant Contact and Zapier.
Who makes Grade.us?
Grade.us is made by Grade Us, Inc. It dates from 2013.
What are the alternatives to Grade.us?
The closest alternatives to Grade.us in our directory are GatherUp, Birdeye, NiceJob, Broadly and Podium.
How does Grade.us compare with other customer review tools?
Grade.us's GPA of 2.4 is higher than 8 of the 14 other customer review tools we grade, and level with 2.
Is Grade.us good value for money?
ToolGPA grades Grade.us C for value for money. Its paid plans start at $99 a month, against a middle price of $39.50 for the category: 10 of the 13 others that charge start lower.
Could I make my own version of Grade.us?
The plain part of Grade.us you could make: review collection and reports.
Where this guide comes from
The prices, plans, platforms and features were read from Grade.us’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from Grade.us's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Grade Us, Inc. Prices change, so check grade.us before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,281
Tools graded, in 73 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,281
tools graded
73
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Grade.us, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/grade-us
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Grade.us: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/grade-us
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/grade-us/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Grade.us, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 15 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Junip Insider's GuideProduct reviews for Shopify brands at flat prices with no order caps2.8 GPA
- NiceJob Insider's GuideReview requests and referrals for local service businesses2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Grade.us’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Grade.us is a trademark of its owner, and this guide is not made, paid for or approved by Grade Us, Inc. Prices and plans change: check grade.us before you buy.