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The Heidi Health Insider’s Guide

Everything we know about Heidi Health in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

Heidi Health

The Insider’s Guide

AI medical scribe that writes clinical notes from visits

Heidi Health, as pictured on heidihealth.com

Every plan, grade, refund rule and rival among therapy and clinic software, read from Heidi Health’s own pages.

Made by Heidi · checked Nov 12, 2026 · toolgpa.com

2.4GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Heidi Health’s own pages, its app-store listings and our grades. Every fact in it is on Heidi Health’s page too, where it is kept up to date. Checked Nov 12, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

2.4

GPA, above 25 of the 38 other therapy and clinic software we grade

Heidi is an AI scribe for clinicians that turns a recorded consultation into structured notes and documents, and adds clinical evidence answers, dictation and workflow agents. It has a free plan with unlimited ambient documentation, a paid Clinician plan and custom Teams plans. It runs in the browser, as a desktop app and on mobile.

To get you started, here are 9 things to know about Heidi Health, taken from its own pages and our grades.

You install the app, pick templates and link your EHR.
From our grade for ease of use
  1. 1

    Best for an AI scribe that writes visit notes

    Heidi writes notes from a visit, with unlimited ambient documentation on the free plan for one seat.

  2. 2

    Paid plans start at $110 a month for each person

    As its pricing page puts it: $110 per user / month, billed annually ($150 billed monthly).

  3. 3

    There is a free plan

    Unlimited ambient AI documentation and clinical answers with citations, with a small weekly usage allowance for agents.

  4. 4

    It runs on 5 platforms

    Web, macOS, Windows, iOS and Android.

  5. 5

    Ambient documentation

    Heidi listens to a consultation and drafts structured notes and documents from it, with unlimited transcription on the free plan.

  6. 6

    Templates

    Standard templates come on every plan; custom templates and team template sharing need paid plans.

  7. 7

    Clinical evidence answers

    Answers to clinical questions with citations to sources, limited on Free and expanded on paid plans with peer-reviewed journal search.

  8. 8

    A 2.4 GPA, above 25 of 38

    That is against the other therapy and clinic software we grade, on value, the free plan, features, ease of use and platforms.

  9. 9

    Keep it

    To replace Heidi Health you would be making dictation that types into any app on your computer. That is not a weekend's work, with an AI app builder or without one.

Heidi Health at a glance

Pricing
Free plan, from $110 per user / month, billed annually ($150 billed monthly)
Free plan
Yes
Free trial
14-day free trial of the Clinician plan
Runs on
Web, macOS, Windows, iOS, Android
Made by
Heidi
Category
Therapy & Clinic Software
Our grade
2.4 GPA, fair

The report card

Best for an AI scribe that writes visit notes

Heidi writes notes from a visit, with unlimited ambient documentation on the free plan for one seat. The Clinician plan is $110 a user a month billed yearly, EHR links, shared templates and SSO sit on the custom-priced Teams plan, and it is a note tool, not a record, scheduling or billing system.

ToolGPA report cardHeidi HealthGraded Nov 12, 2026
SubjectGradeComment
Value for moneyDClinician is $110 a user a month billed yearly ($150 monthly), which is above the $79 line for the dearest tenth of therapy-clinics tools.
Free plan and trialBFree for one seat with unlimited ambient notes and standard templates, plus a 14-day Clinician trial. Agents and evidence answers are limited on free.
FeaturesCNotes, templates, evidence answers and routines. It drafts notes only, so it is a smaller job than an EHR.
Ease of useCNo store rating on record. You install the app, pick templates and link your EHR.
Platforms and integrationsAWeb, Mac, Windows, iPhone and Android with Epic, Cerner, athenahealth and more.
Grade point averageFair, out of 4.02.4

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Heidi Health is for

  • Fits if you are one clinician who wants free note drafting
  • Works for a practice that already has an EHR and needs the notes written

Who it is not for

  • Not for you if you need scheduling, billing or client records, as it drafts notes only
  • Pricey if you want custom templates or Routines: Clinician is $110 a month billed yearly
  • Watch out: agent and Routine features use a monthly allowance, and a Max seat costs more
  • Skip it if you want EHR integration, shared templates or SSO, which are Teams-only
  • Watch out: the page shows Clinician pricing in the viewer's currency, and $110 is the US view

Good to know

Good for

  • Clinicians who want AI-drafted notes with no upfront cost
  • Practices that use an EHR Heidi writes notes back to
  • Students and trainees, who get the Clinician plan free after verification

Worth knowing

  • It drafts notes and documents; it is not a scheduling, billing or client-records system.
  • Agent and Routine features use a monthly allowance per seat, and the Max seat (five times the usage) costs more than Standard.
  • EHR integration, shared templates, SSO and team controls are limited to the custom-priced Teams plan.
  • The page shows Clinician pricing in the currency of the viewer's region; the $110 figure is the US dollar view.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

$110

A month to start, for each person. There is a free plan too

Heidi Health has a free plan. Paid plans start at $110 per user / month, billed annually ($150 billed monthly).

Agents and evidence answers are limited on free.
From our grade for free plan and trial
  • Free

    $0

    Unlimited ambient documentation, standard templates, dictation and limited-use evidence answers for one seat.

  • Clinician

    $110

    per user / month, billed annually ($150 billed monthly)

    Adds custom templates, Routines for pre-charting and coding help, and evidence in visits; Max seats cost more.

  • Teams

    Custom

    For practices and health systems: shared templates, EHR integration, team controls and optional SSO.

The free plan

Unlimited ambient AI documentation and clinical answers with citations, with a small weekly usage allowance for agents.

Trying it first

14-day free trial of the Clinician plan

Read from heidihealth.com on Nov 12, 2026.

Ways to pay less

  • Education

    Free Clinician plan for trainees

    Trainees who verify their student status get the Clinician plan free.

    Stated on heidihealth.com
  • Annual discount

    Annual billing saves $480 per seat

    Clinician billed annually is $110 a month per user against $150 billed monthly, a stated saving of $480 a year.

    Stated on heidihealth.com

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

5

Places it runs: Web, macOS, Windows, iOS and Android

AI medical scribe that writes clinical notes from visits. Here is what it does, as its own site describes it, and what it covers: AI features, transcription, dictation, templates, clinical notes.

Notes, templates, evidence answers and routines.
From our grade for features
Ambient documentation
Heidi listens to a consultation and drafts structured notes and documents from it, with unlimited transcription on the free plan.
Templates
Standard templates come on every plan; custom templates and team template sharing need paid plans.
Clinical evidence answers
Answers to clinical questions with citations to sources, limited on Free and expanded on paid plans with peer-reviewed journal search.
Agents and Routines
Paid plans add Routines for pre-charting, billing code support and other admin tasks, all drawn from a monthly usage allowance per seat.
Desktop app
Heidi Desktop lets clinicians dictate anywhere on screen and capture telehealth audio directly from the call.
EHR integrations
The integrations page lists Epic, Oracle Cerner, athenahealth, eClinicalWorks and AlayaCare among others, which write finished notes back to the chart.

Where it runs

  • Web
  • macOS
  • Windows
  • iOS
  • Android

What it works with

  • Epic
  • Oracle Cerner
  • athenahealth
  • eClinicalWorks
  • AlayaCare
  • CareStack
  • Fullscript

Heidi Health is made by Heidi.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

25/38

Other therapy and clinic software it is graded above

Heidi Health's GPA of 2.4 is higher than 25 of the 38 other therapy and clinic software we grade, and level with 8.

It stands best on platforms and integrations (A, above 37 of 38) and worst on value for money (D, above 0).

Its paid plans start at $110 a month for each person, against a middle price of $39 for the category: 25 of the 26 others that charge start lower.

On features, ease of use and platforms it scores 2.7 out of 4. 2 tools score higher and cost less.

Each grade against the category

Every bar is all 39 therapy and clinic software we grade, cut by the letter each got. Heidi Health’s own letter is outlined.

  • DValue for moneyAbove 0 of 38
  • BFree plan and trialAbove 35 of 38
  • CFeaturesAbove 0 of 38
  • CEase of useAbove 0 of 38
  • APlatforms and integrationsAbove 37 of 38

Price against what you get

Each dot is one of 27 therapy and clinic software. Further left costs less; higher up scores better on features, ease of use and platforms. Heidi Health is the marked dot.

C2.0B3.0A4.0$2$5$10$20$50$100$200More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessHeidi HealthSimplePracticeUphealNutriumCarepatronZanda

What paid plans start at, a month (each step along is roughly double) →

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Heidi Health you would be making dictation that types into any app on your computer. That is not a weekend's work, with an AI app builder or without one.

It costs $1,320 a year.

What you could make

  • Clinical notes and templates: an app builder makes these well.

What you could not

  • Dictation that types into any app on your computer.
  • Speech turned into text you can trust.
  • Apps for macOS, Windows, iOS and Android that stay in step with each other.
  • It is priced for each person, which means accounts and billing for a team.
  • It plugs into other products, Epic, Oracle Cerner and athenahealth among them.
  • AI features, unless you pay a model provider for each request yourself.

What this rests on. Heidi Health’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Freed, Mentalyc, Upheal, Carepatron and SimplePractice

The 5 tools Heidi Health is most often weighed against, with where each one differs from it.

  • 2.0GPA

    Freed

    Free trial · from $39/mo

    AI scribe that drafts clinical notes after each visit.

    • Heidi Health has a free plan. Freed does not, though it has a free trial.
    • Only Heidi Health lists macOS, Windows and Android apps.
    Heidi Health and Freed compared in full
  • 2.4GPA

    Mentalyc

    Free trial · from $14.99/mo

    AI session notes and treatment plans for therapists.

    • Heidi Health has a free plan. Mentalyc does not, though it has a free trial.
    • Only Heidi Health lists macOS, Windows, iOS and Android apps.
    • Heidi Health also covers dictation.
    Heidi Health and Mentalyc compared in full
  • 2.8GPA

    Upheal

    Free plan · from $39/mo

    AI therapy notes, with an optional full practice EHR.

    • Only Heidi Health lists a Windows app.
    • Heidi Health also covers dictation and templates.
    • Upheal also covers insurance billing, telehealth and appointment booking.
    Heidi Health and Upheal compared in full
  • 2.6GPA

    Carepatron

    Free plan · from $31/mo

    Practice management with a free plan, AI scribe and telehealth.

    • Only Heidi Health lists macOS and Windows apps.
    • Heidi Health also covers dictation and templates.
    • Carepatron also covers insurance billing, telehealth and appointment booking.
    Heidi Health and Carepatron compared in full
  • 2.8GPA

    SimplePractice

    Free trial · from $49/mo

    Practice management and EHR for private-practice therapists.

    • Heidi Health has a free plan. SimplePractice does not, though it has a free trial.
    • Only Heidi Health lists macOS and Windows apps.
    • Heidi Health also covers dictation and templates.
    Heidi Health and SimplePractice compared in full

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

14

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Heidi Health free?

Heidi Health has a free plan. Unlimited ambient AI documentation and clinical answers with citations, with a small weekly usage allowance for agents.

How much does Heidi Health cost?

Heidi Health lists 3 plans. Free: $0.

What platforms does Heidi Health work on?

Heidi Health is available on Web, macOS, Windows, iOS and Android.

Does Heidi Health offer any discounts?

Heidi Health publicly lists the following: Free Clinician plan for trainees; Annual billing saves $480 per seat.

Does Heidi Health have a Linux app?

No Linux app was listed when its pages were read on Nov 12, 2026. Heidi Health is listed for Web, macOS, Windows, iOS and Android.

Is Heidi Health open source?

Heidi Health is not described as open source on its own site, as read on Nov 12, 2026.

What does Heidi Health integrate with?

Heidi Health's listing names Epic, Oracle Cerner, athenahealth, eClinicalWorks, AlayaCare, CareStack and Fullscript.

Does Heidi Health have a student discount?

Free Clinician plan for trainees. Trainees who verify their student status get the Clinician plan free.

Does Heidi Health have a free trial?

Yes. 14-day free trial of the Clinician plan.

Who makes Heidi Health?

Heidi Health is made by Heidi.

What are the alternatives to Heidi Health?

The closest alternatives to Heidi Health in our directory are Freed, Mentalyc, Upheal, Carepatron and SimplePractice.

How does Heidi Health compare with other therapy and clinic software?

Heidi Health's GPA of 2.4 is higher than 25 of the 38 other therapy and clinic software we grade, and level with 8.

Is Heidi Health good value for money?

ToolGPA grades Heidi Health D for value for money. Its paid plans start at $110 a month for each person, against a middle price of $39 for the category: 25 of the 26 others that charge start lower.

Could I make my own version of Heidi Health?

To replace Heidi Health you would be making dictation that types into any app on your computer.

Where this guide comes from

The prices, plans, platforms and features were read from Heidi Health’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Heidi Health's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Heidi. Prices change, so check heidihealth.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

5,038

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 5,038

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Heidi Health: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/heidi-health

Know someone choosing between therapy and clinic software?

Send them this guide: toolgpa.com/tools/heidi-health/guide

ToolGPA elsewhere: youtube.com/@toolgpa

See our other guides

The best-graded therapy and clinic software after Heidi Health, each with an Insider's Guide of its own.

ToolGPA

Choosing software? Every tool graded, every price dated.

Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Heidi Health’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Heidi Health is a trademark of its owner, and this guide is not made, paid for or approved by Heidi. Prices and plans change: check heidihealth.com before you buy.