Freed vs Heidi Health (2026): which should you pick?

Pick Freed if

• Fits if you see one patient at a time and want notes drafted after the visit
• Works for clinicians who use Zoom for telehealth

Look elsewhere if

• Tight if you see many clients: Starter stops at 40 notes a month
• Pricey if you want unlimited notes, which start on Core at $79 a month
• Watch out: the page shows $59 and $79 for Core without clear monthly or annual labels
• Skip it if you need scheduling or insurance billing, as it writes notes only
• Not for you if you need EHR push, dictation or coding, all Premier only

Pick Heidi Health if

• Fits if you are one clinician who wants free note drafting
• Works for a practice that already has an EHR and needs the notes written

Look elsewhere if

• Not for you if you need scheduling, billing or client records, as it drafts notes only
• Pricey if you want custom templates or Routines: Clinician is $110 a month billed yearly
• Watch out: agent and Routine features use a monthly allowance, and a Max seat costs more
• Skip it if you want EHR integration, shared templates or SSO, which are Teams-only
• Watch out: the page shows Clinician pricing in the viewer's currency, and $110 is the US view

Freed

• Starter is capped at 40 notes a month; unlimited notes start on Core.
• The pricing markup shows $59 and $79 for Core without clear monthly or annual labels, so check the toggle before buying.
• EHR push, dictation and coding are limited to Premier, and SSO and shared notes to the custom Groups plan.
• It writes notes only; it does not schedule appointments or bill insurance.

Heidi Health

• It drafts notes and documents; it is not a scheduling, billing or client-records system.
• Agent and Routine features use a monthly allowance per seat, and the Max seat (five times the usage) costs more than Standard.
• EHR integration, shared templates, SSO and team controls are limited to the custom-priced Teams plan.
• The page shows Clinician pricing in the currency of the viewer's region; the $110 figure is the US dollar view.

Freed

AI scribe

Freed records the visit and drafts a note with specialty-specific templates for 20-plus specialties, including psychiatry and mental health.

Clinical evidence

Cited answers to clinical questions from more than 50 sources, scoped to the patient. It starts on the Core plan.

Coding assistant

ICD-10, CPT and E/M code suggestions drawn from the visit, on the Premier plan.

EHR push

One-click push of notes into browser-based EHRs, plus patient instructions and referral letters, on Premier.

Multilingual capture

Conversations in languages such as Spanish, Mandarin and German are captured and the note is written in English.

Zoom for telehealth

A Zoom app lets Freed join telehealth meetings and process the call.

Heidi Health

Ambient documentation

Heidi listens to a consultation and drafts structured notes and documents from it, with unlimited transcription on the free plan.

Templates

Standard templates come on every plan; custom templates and team template sharing need paid plans.

Clinical evidence answers

Answers to clinical questions with citations to sources, limited on Free and expanded on paid plans with peer-reviewed journal search.

Agents and Routines

Paid plans add Routines for pre-charting, billing code support and other admin tasks, all drawn from a monthly usage allowance per seat.

Desktop app

Heidi Desktop lets clinicians dictate anywhere on screen and capture telehealth audio directly from the call.

EHR integrations

The integrations page lists Epic, Oracle Cerner, athenahealth, eClinicalWorks and AlayaCare among others, which write finished notes back to the chart.

Freed

• Starter$39

  per clinician / month, billed annually ($59 billed monthly)

  One clinician, up to 40 notes a month, specialty-specific templates and live support.

• Core$79

  per clinician / month; $59 also shown, basis unclear

  Unlimited notes, an instant template builder and clinical evidence answers from medical sources.

• Premier$104

  per clinician / month, billed annually ($119 billed monthly)

  Adds visit summaries, patient letters, EHR push, dictation and saved phrases, and ICD-10 and CPT coding.

• GroupsCustom

  Everything in Premier plus Medical Assistant seats, note sharing, SSO, admin dashboards and a dedicated account manager.

Heidi Health

• Free$0

  Unlimited ambient documentation, standard templates, dictation and limited-use evidence answers for one seat.

• Clinician$110

  per user / month, billed annually ($150 billed monthly)

  Adds custom templates, Routines for pre-charting and coding help, and evidence in visits; Max seats cost more.

• TeamsCustom

  For practices and health systems: shared templates, EHR integration, team controls and optional SSO.

Freed

• Education

  Core free for residents and trainees

  The pricing page offers the Core plan for free to residents, students and trainees.

• Education

  50% student discount on monthly plan

  Students or trainees can email support with proof for a code worth 50% off the monthly individual plan, not available via the App Store.

Heidi Health

• Education

  Free Clinician plan for trainees

  Trainees who verify their student status get the Clinician plan free.

• Annual discount

  Annual billing saves $480 per seat

  Clinician billed annually is $110 a month per user against $150 billed monthly, a stated saving of $480 a year.