Freed vs Upheal (2026): which should you pick?

Pick Freed if

• Fits if you see one patient at a time and want notes drafted after the visit
• Works for clinicians who use Zoom for telehealth

Look elsewhere if

• Tight if you see many clients: Starter stops at 40 notes a month
• Pricey if you want unlimited notes, which start on Core at $79 a month
• Watch out: the page shows $59 and $79 for Core without clear monthly or annual labels
• Skip it if you need scheduling or insurance billing, as it writes notes only
• Not for you if you need EHR push, dictation or coding, all Premier only

Pick Upheal if

• Fits if you see individual clients and want free basic notes
• Works for a solo therapist who may later move to the EHR

Look elsewhere if

• Tight if you stay free: individual therapy only, with a capped AI assistant
• Watch out: EHR fees are $0.30 per claim, $0.15 per eligibility check and 2.9% + $0.30 per payment
• Pricey if you use the AI Assistant a lot, as it is capped monthly unless you add Assistant Pro
• Skip it if you run a group practice and want a price, as the page gives no figures

Freed

• Starter is capped at 40 notes a month; unlimited notes start on Core.
• The pricing markup shows $59 and $79 for Core without clear monthly or annual labels, so check the toggle before buying.
• EHR push, dictation and coding are limited to Premier, and SSO and shared notes to the custom Groups plan.
• It writes notes only; it does not schedule appointments or bill insurance.

Upheal

• The free plan covers individual therapy only and has a limited AI note feature set.
• The EHR plans charge $0.30 per insurance claim, $0.15 per eligibility check and 2.9% + $0.30 per online payment.
• Group practices are priced per seat for notes or per session for the EHR; the page gives no figures for them.
• The AI Assistant is capped each month unless you pay for Assistant Pro.

Freed

AI scribe

Freed records the visit and drafts a note with specialty-specific templates for 20-plus specialties, including psychiatry and mental health.

Clinical evidence

Cited answers to clinical questions from more than 50 sources, scoped to the patient. It starts on the Core plan.

Coding assistant

ICD-10, CPT and E/M code suggestions drawn from the visit, on the Premier plan.

EHR push

One-click push of notes into browser-based EHRs, plus patient instructions and referral letters, on Premier.

Multilingual capture

Conversations in languages such as Spanish, Mandarin and German are captured and the note is written in English.

Zoom for telehealth

A Zoom app lets Freed join telehealth meetings and process the call.

Upheal

AI notes from many inputs

Notes come from live video, audio, dictation, typed summaries or uploads, in SOAP, DAP, BIRP, EMDR and other templates.

Treatment plans with Golden Thread

Generates treatment plans and tracks client progress from one session to the next. Included on the paid AI notes plan and the EHR plans.

Built-in telehealth

Its own video platform, with automated notes afterward. Zoom sessions and other calling tools can also be captured.

EHR with billing

Invoices, superbills, online payments, insurance claims and eligibility checks, plus a client portal with scheduling, messaging and forms.

AI Assistant

A chat assistant with a monthly usage limit on every plan. AI Assistant Pro is a $39 a month add-on that removes the limit and adds session prep.

Migration help

Upheal says it can move clients and files over from another EHR, and runs a weekly live webinar on migrating.

Freed

• Starter$39

  per clinician / month, billed annually ($59 billed monthly)

  One clinician, up to 40 notes a month, specialty-specific templates and live support.

• Core$79

  per clinician / month; $59 also shown, basis unclear

  Unlimited notes, an instant template builder and clinical evidence answers from medical sources.

• Premier$104

  per clinician / month, billed annually ($119 billed monthly)

  Adds visit summaries, patient letters, EHR push, dictation and saved phrases, and ICD-10 and CPT coding.

• GroupsCustom

  Everything in Premier plus Medical Assistant seats, note sharing, SSO, admin dashboards and a dedicated account manager.

Upheal

• Free$0

  Basic notes via text, dictation and uploads, individual therapy only, with a monthly cap on the AI Assistant.

• AI notes$39

  per month, flat fee

  Unlimited AI notes from video, audio, dictation and uploads, treatment plans and built-in telehealth.

• EHR$1

  per session, pay as you go

  Full EHR with AI notes, invoicing, superbills, insurance billing, client portal and scheduling.

• EHR Pro$99

  per month, flat fee

  The EHR with an unlimited AI Assistant included; the page says it saves money past 14 sessions a week.

Freed

• Education

  Core free for residents and trainees

  The pricing page offers the Core plan for free to residents, students and trainees.

• Education

  50% student discount on monthly plan

  Students or trainees can email support with proof for a code worth 50% off the monthly individual plan, not available via the App Store.

Upheal

• Education

  Student and non-profit discount

  The pricing page lists a student and non-profit discount alongside a 30-day money-back guarantee; it does not state the amount.