Carepatron vs Freed (2026): which should you pick?

Pick Carepatron if

• Fits if you're a solo practitioner who wants to start on a free plan with unlimited clients
• Works for mixed practices of therapists, allied health and wellness staff under one account

Look elsewhere if

• Tight if you're staying free: 100 appointments a month, 1 GB of storage, and no reminders or calendar sync
• Watch out: claims start at 25¢ each and insurance checks cost 15¢, and neither is on the free plan
• Pricey if you grow, as every practitioner is a paid seat and ePrescribing through DoseSpot is $39 a month per user
• Not for you if you need roles and permissions, white labeling or the API, which are only on Advanced at $39 a user
• Watch out: Plus includes 150 texts a month per user, and each one past that costs 5¢

Pick Freed if

• Fits if you see one patient at a time and want notes drafted after the visit
• Works for clinicians who use Zoom for telehealth

Look elsewhere if

• Tight if you see many clients: Starter stops at 40 notes a month
• Pricey if you want unlimited notes, which start on Core at $79 a month
• Watch out: the page shows $59 and $79 for Core without clear monthly or annual labels
• Skip it if you need scheduling or insurance billing, as it writes notes only
• Not for you if you need EHR push, dictation or coding, all Premier only

Carepatron

• The free plan has no appointment reminders or calendar sync and stops at 100 appointments and 1 GB of storage.
• Paid plans are charged per user. Texts beyond the monthly allowance cost $0.05 each, and ePrescribing through DoseSpot is $39 a month per user.
• Electronic claims start at $0.25 each and manual insurance checks cost $0.15 each; neither is on the free plan.
• Roles and permissions, white labeling and API access are only on Advanced.

Freed

• Starter is capped at 40 notes a month; unlimited notes start on Core.
• The pricing markup shows $59 and $79 for Core without clear monthly or annual labels, so check the toggle before buying.
• EHR push, dictation and coding are limited to Premier, and SSO and shared notes to the custom Groups plan.
• It writes notes only; it does not schedule appointments or bill insurance.

Carepatron

Online booking and reminders

Clients book from an online page or an embed on your site. Paid plans add calendar sync, email and SMS reminders, group appointments and booking approval rules.

AI scribe and clinical notes

An AI medical scribe drafts notes from sessions, alongside a template library, customizable notes, signatures and locking, and treatment plans. Group notes need Plus.

Telehealth video

One-on-one video sessions on every plan, including the free one; group telehealth and in-call chat start on Plus.

Invoicing and insurance

Online card payments and automated invoicing on all plans. Paid plans add superbills, CMS-1500 forms, electronic claims from $0.25 each and ERA posting.

Client portal and messaging

Clients sign intake forms, message the practice securely and pay through a portal. Plus adds a HIPAA-encrypted email integration, bulk sending and a shared inbox.

Workflows and API

Custom workflows run 2,000 times a month per user on Plus and without limit on Advanced, which also opens the Carepatron API.

Freed

AI scribe

Freed records the visit and drafts a note with specialty-specific templates for 20-plus specialties, including psychiatry and mental health.

Clinical evidence

Cited answers to clinical questions from more than 50 sources, scoped to the patient. It starts on the Core plan.

Coding assistant

ICD-10, CPT and E/M code suggestions drawn from the visit, on the Premier plan.

EHR push

One-click push of notes into browser-based EHRs, plus patient instructions and referral letters, on Premier.

Multilingual capture

Conversations in languages such as Spanish, Mandarin and German are captured and the note is written in English.

Zoom for telehealth

A Zoom app lets Freed join telehealth meetings and process the call.

Carepatron

• Free$0

  Unlimited clients, telehealth, client portal, online payments and the AI scribe; 100 appointments, 1 GB of storage, no reminders or calendar sync.

• Plus$31

  per user / month, billed yearly ($39 billed monthly)

  Unlimited appointments and storage, calendar sync, reminders, group telehealth and notes, shared inbox, custom branding and 150 texts a month per user.

• Advanced$39

  per user / month, billed yearly ($49 billed monthly)

  Adds roles and permissions, white labeling, API access, Google Analytics, 90-day deleted-data retention, an onboarding manager and premium support.

Freed

• Starter$39

  per clinician / month, billed annually ($59 billed monthly)

  One clinician, up to 40 notes a month, specialty-specific templates and live support.

• Core$79

  per clinician / month; $59 also shown, basis unclear

  Unlimited notes, an instant template builder and clinical evidence answers from medical sources.

• Premier$104

  per clinician / month, billed annually ($119 billed monthly)

  Adds visit summaries, patient letters, EHR push, dictation and saved phrases, and ICD-10 and CPT coding.

• GroupsCustom

  Everything in Premier plus Medical Assistant seats, note sharing, SSO, admin dashboards and a dedicated account manager.

Carepatron

• Annual discount

  Save 20% with yearly billing

  Carepatron's pricing page lists 20% off for paying yearly: Plus is $31 per user a month instead of $39, and Advanced $39 instead of $49.

• Other savings

  50% off the first 6 months

  A limited offer on the pricing page halves paid plans for the first 6 months, for example Plus at $15.50 per user a month on yearly billing; no end date is given.

• Other savings

  October offer: $1 a month for 3 months

  A banner offers $1 a month for the first 3 months, or 50% off the first year, ending 30 October 2026.

Freed

• Education

  Core free for residents and trainees

  The pricing page offers the Core plan for free to residents, students and trainees.

• Education

  50% student discount on monthly plan

  Students or trainees can email support with proof for a code worth 50% off the monthly individual plan, not available via the App Store.