Help Scout discounts and coupons
3 offers stated by Help Scout itself (annual discount, nonprofit and startups). Help Scout has a free plan, and paid plans start at $25 per user / month, billed annually ($30 billed monthly).
About coupon codes
We found no public coupon or promo code on Help Scout’s own pages, so this page lists none. Everything below is a price or offer Help Scout states itself, with a link to where it says so. Codes found only on coupon sites could not be checked, and we don’t pass them on.
Help Scout discounts it states itself
- Annual discount16% off with annual billing
The pricing page shows a 16% discount for annual billing: Standard is $25 per user a month against $30 billed monthly, Plus $45 against $54 and Pro $75 against $90.
Stated on helpscout.com - Nonprofit10% lifetime discount for non-profits and B Corps
Help Scout for Good gives non-profits and B Corporations a 10% lifetime discount on application, and up to 100% off for groups working on human rights, sustainability or representation in tech.
Stated on helpscout.com - Startups6 months free for early-stage startups
New customers that are incorporated tech startups less than two years old with under $1 million in annual recurring revenue can apply for six months of the Plus plan and AI Answers at no charge.
Stated on helpscout.com
Try Help Scout before you pay
- Free plan
- Up to 5 users, 1 Inbox, 1 Docs site with 10 articles, 100 contacts per month, 10 saved replies and 30 days of report history. No AI tools are included.
- Free trial
- 15-day free trial of Standard or Plus, no credit card required
What Help Scout costs without a discount
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Up to 5 users, 1 shared email Inbox, 1 Docs site and 100 contacts per month, with limited saved replies and no AI tools. |
| Standard | $25per user / month, billed annually ($30 billed monthly) | Up to 25 users and 2 Inboxes, with live chat, SMS, WhatsApp, Instagram and Messenger, 1 basic SLA policy, 150 basic workflows and AI Assist. |
| Plus | $45per user / month, billed annually ($54 billed monthly) | Up to 50 users and 5 Inboxes, with 500 advanced workflows, unlimited AI Drafts, round robin routing, a customer portal, and Salesforce, Jira and HubSpot. |
| Pro | $75per user / month, billed annually ($90 billed monthly) | Unlimited users with a 10-user minimum and 10 Inboxes, plus unlimited workflows and SLA policies, SSO/SAML, HIPAA compliance and an account manager. |
Cheaper alternatives to Help Scout
- Zoho TeamInboxCompare
$0.99 per month (mobile-only Solo); Starter is $5 per user / month, billed annually
- MissiveCompare
$14 per user / month, billed yearly ($18 billed monthly)
- GmeliusCompare
$19 per user / month, billed yearly
Tools we list as alternatives to Help Scout that start cheaper or have a free plan, going by each one’s own prices.
Help Scout discount questions
Is there a Help Scout coupon or promo code?
We found no public coupon or promo code on Help Scout's own pages, as read on Oct 5, 2026, so none is listed here. What Help Scout does state: 16% off with annual billing, 10% lifetime discount for non-profits and b corps and 6 months free for early-stage startups. Codes that only coupon sites carry could not be checked against helpscout.com.
How can I get Help Scout cheaper?
16% off with annual billing. The pricing page shows a 16% discount for annual billing: Standard is $25 per user a month against $30 billed monthly, Plus $45 against $54 and Pro $75 against $90. This page lists 2 more ways it states.
Is Help Scout cheaper if I pay yearly?
16% off with annual billing. The pricing page shows a 16% discount for annual billing: Standard is $25 per user a month against $30 billed monthly, Plus $45 against $54 and Pro $75 against $90.
Does Help Scout have a nonprofit discount?
10% lifetime discount for non-profits and B Corps. Help Scout for Good gives non-profits and B Corporations a 10% lifetime discount on application, and up to 100% off for groups working on human rights, sustainability or representation in tech.
Does Help Scout have a startup discount?
6 months free for early-stage startups. New customers that are incorporated tech startups less than two years old with under $1 million in annual recurring revenue can apply for six months of the Plus plan and AI Answers at no charge.
Does Help Scout have a student discount?
No student or education price was stated on Help Scout's own pages, as read on Oct 5, 2026.
Does Help Scout have a free trial?
Yes. 15-day free trial of Standard or Plus, no credit card required.
Is there a free version of Help Scout?
Yes. Up to 5 users, 1 Inbox, 1 Docs site with 10 articles, 100 contacts per month, 10 saved replies and 30 days of report history. No AI tools are included.
What is a cheaper alternative to Help Scout?
Of the tools we list as alternatives, Zoho TeamInbox, Missive and Gmelius start cheaper or have a free plan. Each one's own prices are on its page here.