Jitbit Help Desk pricing
Jitbit Help Desk is a paid product with a free trial, starting at $24.92 per month for 1 agent, billed annually ($29 billed monthly).
Black Friday: is there a Jitbit Help Desk sale?
Plans and prices
- Starts at
- $24.92 per month for 1 agent, billed annually ($29 billed monthly)
- Free plan
- None
- Free trial
- 21-day free trial of the hosted help desk, no card needed
| Plan | Price | What you get |
|---|---|---|
| Freelancer | $24.92per month for 1 agent, billed annually ($29 billed monthly) | One agent with unlimited storage, a custom domain and the mobile apps. |
| Startup | $58.25per month for up to 4 agents, billed annually ($69 billed monthly) | Four agents, plus unlimited AI credits. |
| Company | $108.25per month for up to 7 agents, billed annually ($129 billed monthly) | Seven agents, downloadable backups and the option to hide the Powered by Jitbit link. |
| Enterprise | $208.25per month for up to 9 agents, billed annually ($249 billed monthly) | Nine agents with $29 for each extra, expedited support, and HIPAA compliance with a BAA. |
| Self-hosted | $2,490one-time for 10 agents, with 12 months of updates | Perpetual license on your own servers at $249 per agent; every feature is included in every tier. |
Read from jitbit.com on Nov 12, 2026. Prices change, so confirm with Jitbit Help Desk before you buy.
Ways to pay less for Jitbit Help Desk
- Annual discountLower monthly rate on annual billing
Annual billing lowers each hosted plan, for example Freelancer from $29 to $24.92 a month and Enterprise from $249 to $208.25.
Stated on jitbit.com
How Jitbit Help Desk's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Jitbit Help Desk | $24.92 per month for 1 agent, billed annually ($29 billed monthly) | No | |
| Freshdesk | $19 per agent / month, billed annually | No | Compare |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| LiveAgent | $15 per agent / month, billed annually ($19 billed monthly) | No | Compare |
| osTicket | $12 per agent / month, for the cloud-hosted edition (billing basis not stated) | Yes | Compare |
| Hesk | $29.99 per month for up to 10 agents (Hesk Cloud) | Yes | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Jitbit Help Desk pricing questions
Is Jitbit Help Desk free?
No, Jitbit Help Desk is a paid product, but you can try it first. 21-day free trial of the hosted help desk, no card needed.
How much does Jitbit Help Desk cost?
Jitbit Help Desk lists 5 plans. Freelancer: $24.92 per month for 1 agent, billed annually ($29 billed monthly). Startup: $58.25 per month for up to 4 agents, billed annually ($69 billed monthly). Company: $108.25 per month for up to 7 agents, billed annually ($129 billed monthly). Enterprise: $208.25 per month for up to 9 agents, billed annually ($249 billed monthly). Self-hosted: $2,490 one-time for 10 agents, with 12 months of updates. Prices were read from jitbit.com on Nov 12, 2026.
Does Jitbit Help Desk have a free trial?
Yes. 21-day free trial of the hosted help desk, no card needed.
Is Jitbit Help Desk cheaper with annual billing?
Lower monthly rate on annual billing. Annual billing lowers each hosted plan, for example Freelancer from $29 to $24.92 a month and Enterprise from $249 to $208.25.
When were Jitbit Help Desk's prices last checked?
On Nov 12, 2026, against jitbit.com. Vendors change prices without notice, so confirm on their site before you buy.