The KrispCall Insider’s Guide
Everything we know about KrispCall in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
KrispCall
The Insider’s Guide
Cloud phone system with bundled minutes and texts per user
Every plan, grade, refund rule and rival among business phone systems, read from KrispCall’s own pages.
Made by KrispCall Communications Inc. · checked Oct 17, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from KrispCall’s own pages, its app-store listings and our grades. Every fact in it is on KrispCall’s page too, where it is kept up to date. Checked Oct 17, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 1 of the 19 other business phone systems we grade
KrispCall is a cloud phone system for calling and texting from a browser dialer, a browser extension or the iOS and Android apps. Each user gets a free US, Canada or UK number, and plans include a monthly allowance of minutes and US and Canada text segments. Higher plans add call recording, a power dialer, bulk SMS and CRM integrations.
To get you started, here are 8 things to know about KrispCall, taken from its own pages and our grades.
- 1
Best for cheap per-person numbers with minutes included
But there's no free trial, the minutes run out on Starter, and the desktop apps aren't out yet.
- 2
Paid plans start at $12 a month for each person
As its pricing page puts it: $12 per user / month, billed annually ($15 billed monthly).
- 3
It runs on 3 platforms
Web, iOS and Android, with a browser extension too.
- 4
Free number per user
Every user gets one local US or Canada number, or a UK local or mobile number, at no charge. Numbers in 100+ other countries cost extra and need ID checks.
- 5
Included minutes and texts
Plans bundle outbound calls to local US, Canada, UK and Australia numbers, inbound minutes and pooled US/Canada SMS segments, under a fair-use policy.
- 6
IVR and call monitoring
Multi-level IVR on every plan, and call monitoring and coaching from Starter up: listening, whispering and barging into live calls.
- 7
A 2.0 GPA, above 1 of 19
That is against the other business phone systems we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace KrispCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
KrispCall at a glance
- Pricing
- Paid, from $12 per user / month, billed annually ($15 billed monthly)
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, iOS, Android, Browser extension
- Made by
- KrispCall Communications Inc.
- Category
- Business Phone Systems
- Our grade
- 2.0 GPA, fair
The report card
Best for cheap per-person numbers with minutes included
KrispCall is one of the cheaper ways to give a small team business numbers: $12 a person a month on yearly billing, with a free US, Canada or UK number each and a bundle of minutes and texts. But there's no free trial, the minutes run out on Starter, and the desktop apps aren't out yet.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | $12 a head for five on Starter, billed yearly ($15 monthly), inside this category's cheaper quarter ($14). Starter stops at 5 users, though, so a sixth person means Advance at $32. |
| Free plan and trial | F | No free plan and no free trial. There's a 14-day refund on the subscription only, not on numbers, credits or add-ons, and a refund isn't a trial. |
| Features | C | Calls, texts, multi-level IVR and call monitoring on every plan, with a power dialer and bulk SMS from Advance. The gap is the minutes: Starter bundles 200 outbound and 200 inbound a person, and call transcripts are an add-on. |
| Ease of use | C | No App Store rating on record. There's A2P registration to finish before US texting works, and minutes and credits to keep an eye on. |
| Platforms and integrations | B | A browser dialer, a browser extension and iPhone and Android apps, with HubSpot, Salesforce, Pipedrive, Zoho, monday.com, Slack and an API. The Windows, Mac and Linux apps are marked coming soon. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who KrispCall is for
- Great if you want a cheap business number per person with minutes thrown in
- Handy when you call the US, Canada, the UK and Australia
- Good for small sales teams wanting a power dialer without a seat minimum
Who it is not for
- Skip it if you want to try it first, as there's no free trial
- Tight if you're on the phone all day, since Starter covers 200 outbound minutes a person
- Not for you if you need a desktop app today, as those are still coming soon
Good to know
Good for
- Small teams that want a cheap per-user number with minutes included
- Teams calling the US, Canada, UK and Australia
- Sales teams that want a power dialer and bulk SMS without a seat minimum
Worth knowing
- There is no free trial or free plan; paid plans carry a 14-day refund on the subscription only, not on numbers, credits or add-ons.
- Starter is capped at 5 users and Advance at 50. The desktop apps for Windows, Mac and Linux are marked coming soon.
- Texting US numbers needs A2P 10DLC registration: a $4.50 brand fee and a $15 vetting fee once, then $1.50 or $2 a month per campaign.
- The pricing FAQ still says calls and SMS are billed pay-as-you-go, while the plan cards list included minutes and texts; usage beyond them is billed from credit.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$12
A month to start, for each person
KrispCall is a paid product, starting at $12 per user / month, billed annually ($15 billed monthly).
Starter
$12
per user / month, billed annually ($15 billed monthly)
Up to 5 users. 200 outbound and 200 inbound minutes and 100 US/Canada SMS segments per user a month, multi-level IVR, call monitoring and basic integrations.
Advance
$32
per user / month, billed annually ($40 billed monthly)
Up to 50 users. 1,000 outbound and 1,000 inbound minutes and 500 SMS segments per user, call recording, power dialer, bulk SMS, Salesforce and the API.
Max
$48
per user / month, billed annually ($60 billed monthly)
No user limit. Unlimited inbound and outbound calling (fair use), 1,000 SMS segments per user, advanced integrations and CDR reports on request.
Enterprise
Custom
Volume pricing for 50+ seats, with a custom uptime SLA, a dedicated manager, advanced admin controls and custom invoicing.
Read from krispcall.com on Oct 17, 2026.
Ways to pay less
Annual discount
Save 20% with annual billing
KrispCall's pricing page offers 20% off for prepaid annual billing: Starter is $12 a month billed annually against $15 monthly.
Stated on krispcall.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, iOS, Android and Browser extension
Cloud phone system with bundled minutes and texts per user. Here is what it does, as its own site describes it, and what it covers: public API, AI features, business phone line, business texting.
Calls, texts, multi-level IVR and call monitoring on every plan, with a power dialer and bulk SMS from Advance.
- Free number per user
- Every user gets one local US or Canada number, or a UK local or mobile number, at no charge. Numbers in 100+ other countries cost extra and need ID checks.
- Included minutes and texts
- Plans bundle outbound calls to local US, Canada, UK and Australia numbers, inbound minutes and pooled US/Canada SMS segments, under a fair-use policy.
- IVR and call monitoring
- Multi-level IVR on every plan, and call monitoring and coaching from Starter up: listening, whispering and barging into live calls.
- Power dialer and bulk SMS
- Advance and Max add a power dialer, bulk SMS campaigns, call recording with unlimited storage, and API and webhook access.
- AI tools
- AI rephrasing of SMS from Starter up; call transcripts and summaries are an add-on, and KrispCall also sells an AI Copilot and an AI Voice Agent.
- CRM integrations
- 100+ integrations including HubSpot, Salesforce, Pipedrive, Zoho, monday.com and Slack; Salesforce needs Advance or higher.
Where it runs
- Web
- iOS
- Android
- Browser extension
What it works with
- HubSpot
- Salesforce
- Pipedrive
- Zoho
- monday.com
- Slack
- Zapier
- Zendesk
KrispCall is made by KrispCall Communications Inc.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
1/19
Other business phone systems it is graded above
KrispCall's GPA of 2.0 is higher than 1 of the 19 other business phone systems we grade, and level with 2.
It stands best on value for money (B, above 15 of 19) and worst on free plan and trial (F, above 0).
Its paid plans start at $12 a month for each person, against a middle price of $19 for the category: 2 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 20 business phone systems we grade, cut by the letter each got. KrispCall’s own letter is outlined.
- BValue for moneyAbove 15 of 19
- FFree plan and trialAbove 0 of 19
- CFeaturesAbove 0 of 19
- CEase of useAbove 1 of 19
- BPlatforms and integrationsAbove 0 of 19
Price against what you get
Each dot is one of 17 business phone systems. Further left costs less; higher up scores better on features, ease of use and platforms. KrispCall is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace KrispCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 16 of the 19 other business phone systems grade higher. It costs $144 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- Texts from a business number, registered with the carriers.
- A real app for iOS and Android. Something home-made would be a web page.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, HubSpot, Salesforce and Pipedrive among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- People on the other end: coaches. No app builder makes those.
What this rests on. KrispCall’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
CallHippo, JustCall, Calilio, Quo and Aircall
The 5 tools KrispCall is most often weighed against, with where each one differs from it.
- 2.6GPA
CallHippo
Free trial · from $19/mo
Virtual phone system with regional calling plans and a dialer suite.
- Only CallHippo lists macOS and Windows apps.
- CallHippo also covers transcription.
- 2.4GPA
JustCall
Free trial · from $29/mo
Cloud phone and SMS system for sales and support teams.
- Only KrispCall lists a browser extension.
- Only JustCall lists macOS and Windows apps.
- JustCall also covers transcription.
- 2.0GPA
Calilio
From $12/mo
Low-cost virtual phone system with call and text bundles per user.
- Calilio also covers transcription.
- 2.8GPA
Quo
Free trial · from $15/mo
Business phone app for calls and texts on shared team numbers.
- Only KrispCall lists a browser extension.
- Only Quo lists macOS and Windows apps.
- Quo also covers transcription, shared inbox and AI support agent.
- 2.6GPA
Aircall
Free trial · from $30/mo
Cloud phone system for sales and support teams, with AI voice agents.
- Only Aircall lists macOS and Windows apps.
- Aircall also covers transcription, shared inbox and AI support agent.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is KrispCall free?
No. KrispCall is a paid product, starting at $12 per user / month, billed annually ($15 billed monthly).
How much does KrispCall cost?
KrispCall lists 4 plans. Starter: $12 per user / month, billed annually ($15 billed monthly).
What platforms does KrispCall work on?
KrispCall is available on Web, iOS and Android. It also has a browser extension.
Does KrispCall offer any discounts?
KrispCall publicly lists the following: Save 20% with annual billing.
Does KrispCall have a Windows app?
No Windows app was listed when its pages were read on Oct 17, 2026. KrispCall is listed for Web, iOS and Android.
Does KrispCall have a macOS app?
No macOS app was listed when its pages were read on Oct 17, 2026. KrispCall is listed for Web, iOS and Android.
Is KrispCall open source?
KrispCall is not described as open source on its own site, as read on Oct 17, 2026.
Does KrispCall have an API?
Yes. KrispCall offers a public API, according to its own site.
What does KrispCall integrate with?
KrispCall's listing names HubSpot, Salesforce, Pipedrive, Zoho, monday.com, Slack, Zapier and Zendesk.
Who makes KrispCall?
KrispCall is made by KrispCall Communications Inc.
What are the alternatives to KrispCall?
The closest alternatives to KrispCall in our directory are CallHippo, JustCall, Calilio, Quo and Aircall.
How does KrispCall compare with other business phone systems?
KrispCall's GPA of 2.0 is higher than 1 of the 19 other business phone systems we grade, and level with 2.
Is KrispCall good value for money?
ToolGPA grades KrispCall B for value for money. Its paid plans start at $12 a month for each person, against a middle price of $19 for the category: 2 of the 16 others that charge start lower.
Could I make my own version of KrispCall?
To replace KrispCall you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from KrispCall’s own pages on Oct 17, 2026, and the grades were given on Oct 17, 2026. Graded from this listing, whose facts were read from KrispCall's own pages on 17 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by KrispCall Communications Inc. Prices change, so check krispcall.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
1,880
Tools graded, in 47 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
1,880
tools graded
47
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- KrispCall, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/krispcall
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "KrispCall: The Insider's Guide", checked Oct 17, 2026. https://toolgpa.com/tools/krispcall
Know someone choosing between business phone systems?
Send them this guide: toolgpa.com/tools/krispcall/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded business phone systems after KrispCall, each with an Insider's Guide of its own.
- Business Phone Systems Insider's GuideEvery one of the 20 business phone systems we grade, compared
- Grasshopper Insider's GuideVirtual business number on your own phone, priced per account3.0 GPA
- RingCentral Insider's GuideCloud phone system with texting, fax, video meetings and team chat3.0 GPA
- Dialpad Insider's GuideAI business phone with live call transcripts and call summaries2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what KrispCall’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. KrispCall is a trademark of its owner, and this guide is not made, paid for or approved by KrispCall Communications Inc. Prices and plans change: check krispcall.com before you buy.