JustCall vs KrispCall
We give JustCall a 2.4 GPA and KrispCall a 2.0, out of 4.0. JustCall grades higher on the free plan, features and platforms. KrispCall grades higher on value for money. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
JustCall
Cloud phone and SMS system for sales and support teams
KrispCall
Cloud phone system with bundled minutes and texts per user
How we grade them
| 2.4GPAJustCallFair | 2.0GPAKrispCallFair | |
|---|---|---|
| Value for money | D$29 a head for five on Team, billed yearly ($39 monthly), right at this category's dearest tenth ($29 and up). There's a 2-license minimum, so one person still pays $58 a month. The power dialer needs Pro at $49. | B$12 a head for five on Starter, billed yearly ($15 monthly), inside this category's cheaper quarter ($14). Starter stops at 5 users, though, so a sixth person means Advance at $32. |
| Free plan and trial | CA 14-day free trial with no credit card needed. No free plan. | FNo free plan and no free trial. There's a 14-day refund on the subscription only, not on numbers, credits or add-ons, and a refund isn't a trial. |
| Features | BNumbers in 70+ countries, calls, SMS, MMS and WhatsApp in a team inbox, phone menus, unlimited AI transcription, and power and predictive dialers higher up. It covers the whole job, and then some for sales teams. | CCalls, texts, multi-level IVR and call monitoring on every plan, with a power dialer and bulk SMS from Advance. The gap is the minutes: Starter bundles 200 outbound and 200 inbound a person, and call transcripts are an add-on. |
| Ease of use | C4.37 from about 1,100 App Store ratings, behind the better-rated phone apps here. There's routing and CRM setup to do before a team is running. | CNo App Store rating on record. There's A2P registration to finish before US texting works, and minutes and credits to keep an eye on. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier, plus a public API. | BA browser dialer, a browser extension and iPhone and Android apps, with HubSpot, Salesforce, Pipedrive, Zoho, monday.com, Slack and an API. The Windows, Mac and Linux apps are marked coming soon. |
| Best for | sales teams calling and texting in many countries | cheap per-person numbers with minutes included |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: JustCall and KrispCall. How we grade
Price against what you get
JustCall starts at $29 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. KrispCall starts at $12 a month for each person and scores 2.3.
JustCall scores higher, and starts $17 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, 5 score higher than JustCall for less, and none scores higher than KrispCall for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- JustCall starts at $29 per user / month, billed annually ($39 billed monthly). KrispCall starts at $12 per user / month, billed annually ($15 billed monthly).
- Only JustCall lists macOS and Windows apps.
- Only KrispCall lists a browser extension.
- JustCall also covers transcription.
At a glance
| JustCall | KrispCall | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $29 per user / month, billed annually ($39 billed monthly) | $12 per user / month, billed annually ($15 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | JustCall | KrispCall Communications Inc. |
| Price read from | justcall.io | krispcall.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
JustCall
- Sales teams making many outbound calls from a CRM
- Support teams that take calls and texts in one shared inbox
- Teams with numbers in several countries
KrispCall
- Small teams that want a cheap per-user number with minutes included
- Teams calling the US, Canada, UK and Australia
- Sales teams that want a power dialer and bulk SMS without a seat minimum
Worth knowing
JustCall
- Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
- Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
- AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
- The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.
KrispCall
- There is no free trial or free plan; paid plans carry a 14-day refund on the subscription only, not on numbers, credits or add-ons.
- Starter is capped at 5 users and Advance at 50. The desktop apps for Windows, Mac and Linux are marked coming soon.
- Texting US numbers needs A2P 10DLC registration: a $4.50 brand fee and a $15 vetting fee once, then $1.50 or $2 a month per campaign.
- The pricing FAQ still says calls and SMS are billed pay-as-you-go, while the plan cards list included minutes and texts; usage beyond them is billed from credit.
Key features
JustCall
- Numbers in 70+ countries
- Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.
- Shared SMS, MMS and WhatsApp inbox
- A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.
- IVR and call routing
- Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.
- Sales dialers
- A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.
- AI transcription and coaching
- Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.
- AI Voice Agent
- An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.
KrispCall
- Free number per user
- Every user gets one local US or Canada number, or a UK local or mobile number, at no charge. Numbers in 100+ other countries cost extra and need ID checks.
- Included minutes and texts
- Plans bundle outbound calls to local US, Canada, UK and Australia numbers, inbound minutes and pooled US/Canada SMS segments, under a fair-use policy.
- IVR and call monitoring
- Multi-level IVR on every plan, and call monitoring and coaching from Starter up: listening, whispering and barging into live calls.
- Power dialer and bulk SMS
- Advance and Max add a power dialer, bulk SMS campaigns, call recording with unlimited storage, and API and webhook access.
- AI tools
- AI rephrasing of SMS from Starter up; call transcripts and summaries are an add-on, and KrispCall also sells an AI Copilot and an AI Voice Agent.
- CRM integrations
- 100+ integrations including HubSpot, Salesforce, Pipedrive, Zoho, monday.com and Slack; Salesforce needs Advance or higher.
Plans
JustCall
Team$29
per user / month, billed annually ($39 billed monthly)
Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations.
Pro$49
per user / month, billed annually ($69 billed monthly)
Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI.
Pro Plus$89
per user / month, billed annually ($109 billed monthly)
Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis.
BusinessCustom
Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line.
SalesProCustom
Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching.
KrispCall
Starter$12
per user / month, billed annually ($15 billed monthly)
Up to 5 users. 200 outbound and 200 inbound minutes and 100 US/Canada SMS segments per user a month, multi-level IVR, call monitoring and basic integrations.
Advance$32
per user / month, billed annually ($40 billed monthly)
Up to 50 users. 1,000 outbound and 1,000 inbound minutes and 500 SMS segments per user, call recording, power dialer, bulk SMS, Salesforce and the API.
Max$48
per user / month, billed annually ($60 billed monthly)
No user limit. Unlimited inbound and outbound calling (fair use), 1,000 SMS segments per user, advanced integrations and CDR reports on request.
EnterpriseCustom
Volume pricing for 50+ seats, with a custom uptime SLA, a dedicated manager, advanced admin controls and custom invoicing.
Ways to pay less
JustCall
- Annual discount
Save up to 29% with annual billing
JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly.
KrispCall
- Annual discount
Save 20% with annual billing
KrispCall's pricing page offers 20% off for prepaid annual billing: Starter is $12 a month billed annually against $15 monthly.
