KrispCall vs Quo
We give KrispCall a 2.0 GPA and Quo a 2.8, out of 4.0. KrispCall grades higher on value for money. Quo grades higher on the free plan, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
KrispCall
Cloud phone system with bundled minutes and texts per user
Quo
Business phone app for calls and texts on shared team numbers
How we grade them
| 2.0GPAKrispCallFair | 2.8GPAQuoGood | |
|---|---|---|
| Value for money | B$12 a head for five on Starter, billed yearly ($15 monthly), inside this category's cheaper quarter ($14). Starter stops at 5 users, though, so a sixth person means Advance at $32. | C$15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23. |
| Free plan and trial | FNo free plan and no free trial. There's a 14-day refund on the subscription only, not on numbers, credits or add-ons, and a refund isn't a trial. | CA 7-day free trial, and Quo says it'll remind you before it ends. No free plan. |
| Features | CCalls, texts, multi-level IVR and call monitoring on every plan, with a power dialer and bulk SMS from Advance. The gap is the minutes: Starter bundles 200 outbound and 200 inbound a person, and call transcripts are an add-on. | BShared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans. |
| Ease of use | CNo App Store rating on record. There's A2P registration to finish before US texting works, and minutes and credits to keep an eye on. | B4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine. |
| Platforms and integrations | BA browser dialer, a browser extension and iPhone and Android apps, with HubSpot, Salesforce, Pipedrive, Zoho, monday.com, Slack and an API. The Windows, Mac and Linux apps are marked coming soon. | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude. |
| Best for | cheap per-person numbers with minutes included | small teams sharing one business number |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: KrispCall and Quo. How we grade
Price against what you get
KrispCall starts at $12 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Quo starts at $15 a month for each person and scores 3.3.
Quo scores higher, and starts $3 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, none scores higher than KrispCall for less, and none scores higher than Quo for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- KrispCall starts at $12 per user / month, billed annually ($15 billed monthly). Quo starts at $15 per user / month, billed annually ($19 billed monthly).
- Only KrispCall lists a browser extension.
- Only Quo lists macOS and Windows apps.
- Quo also covers transcription, shared inbox and AI support agent.
At a glance
| KrispCall | Quo | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $12 per user / month, billed annually ($15 billed monthly) | $15 per user / month, billed annually ($19 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | 7-day free trial, with a reminder before it ends |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | KrispCall Communications Inc. | OpenPhone Technologies, Inc. |
| Price read from | krispcall.com | quo.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
KrispCall
- Small teams that want a cheap per-user number with minutes included
- Teams calling the US, Canada, UK and Australia
- Sales teams that want a power dialer and bulk SMS without a seat minimum
Quo
- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls
Worth knowing
KrispCall
- There is no free trial or free plan; paid plans carry a 14-day refund on the subscription only, not on numbers, credits or add-ons.
- Starter is capped at 5 users and Advance at 50. The desktop apps for Windows, Mac and Linux are marked coming soon.
- Texting US numbers needs A2P 10DLC registration: a $4.50 brand fee and a $15 vetting fee once, then $1.50 or $2 a month per campaign.
- The pricing FAQ still says calls and SMS are billed pay-as-you-go, while the plan cards list included minutes and texts; usage beyond them is billed from credit.
Quo
- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.
Key features
KrispCall
- Free number per user
- Every user gets one local US or Canada number, or a UK local or mobile number, at no charge. Numbers in 100+ other countries cost extra and need ID checks.
- Included minutes and texts
- Plans bundle outbound calls to local US, Canada, UK and Australia numbers, inbound minutes and pooled US/Canada SMS segments, under a fair-use policy.
- IVR and call monitoring
- Multi-level IVR on every plan, and call monitoring and coaching from Starter up: listening, whispering and barging into live calls.
- Power dialer and bulk SMS
- Advance and Max add a power dialer, bulk SMS campaigns, call recording with unlimited storage, and API and webhook access.
- AI tools
- AI rephrasing of SMS from Starter up; call transcripts and summaries are an add-on, and KrispCall also sells an AI Copilot and an AI Voice Agent.
- CRM integrations
- 100+ integrations including HubSpot, Salesforce, Pipedrive, Zoho, monday.com and Slack; Salesforce needs Advance or higher.
Quo
- Shared phone numbers
- Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- Calling and texting
- Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- Sona AI agent
- An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- AI call summaries and transcripts
- Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- Phone menus and routing
- Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- Integrations and API
- HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.
Plans
KrispCall
Starter$12
per user / month, billed annually ($15 billed monthly)
Up to 5 users. 200 outbound and 200 inbound minutes and 100 US/Canada SMS segments per user a month, multi-level IVR, call monitoring and basic integrations.
Advance$32
per user / month, billed annually ($40 billed monthly)
Up to 50 users. 1,000 outbound and 1,000 inbound minutes and 500 SMS segments per user, call recording, power dialer, bulk SMS, Salesforce and the API.
Max$48
per user / month, billed annually ($60 billed monthly)
No user limit. Unlimited inbound and outbound calling (fair use), 1,000 SMS segments per user, advanced integrations and CDR reports on request.
EnterpriseCustom
Volume pricing for 50+ seats, with a custom uptime SLA, a dedicated manager, advanced admin controls and custom invoicing.
Quo
Starter$15
per user / month, billed annually ($19 billed monthly)
One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API.
Business$23
per user / month, billed annually ($33 billed monthly)
Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce.
Scale$35
per user / month, billed annually ($47 billed monthly)
Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support.
Ways to pay less
KrispCall
- Annual discount
Save 20% with annual billing
KrispCall's pricing page offers 20% off for prepaid annual billing: Starter is $12 a month billed annually against $15 monthly.
Quo
- Annual discount
Lower prices with yearly billing
Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale.
