The Level Insider’s Guide
Everything we know about Level in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Level
The Insider’s Guide
Remote monitoring and management priced per managed device
Every plan, grade, refund rule and rival among remote desktop apps, read from Level’s own pages.
Made by Level Software, Inc. · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Level’s own pages, its app-store listings and our grades. Every fact in it is on Level’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 49 of the 85 other remote desktop apps we grade
Level is a remote monitoring and management (RMM) platform for IT teams and managed service providers. It covers device monitoring and alerts, patching, scripting, automations and browser-based remote control for Windows, macOS and Linux endpoints. Pricing follows the number of devices managed, not the number of technicians.
To get you started, here are 9 things to know about Level, taken from its own pages and our grades.
Agents have to be installed on each device and the automations written before it does much.
- 1
Best for remote monitoring for small fleets, free up to 10 devices
Level is a remote monitoring and management tool, and the first 10 devices are free with every feature.
- 2
Paid plans start at $2 a month
As its pricing page puts it: $2 per device / month, billed monthly.
- 3
There is a free plan
The first 10 devices are free with every feature included and no time limit.
- 4
It runs on 4 platforms
Web, Windows, macOS and Linux.
- 5
Remote control in the browser
Opens a desktop session on Windows, macOS or Linux from the device list with no separate viewer, with terminal and file explorer in the same tab.
- 6
Patch management
Schedules operating-system updates and third-party app updates, using WinGet on Windows, Homebrew on macOS and native package managers on Linux.
- 7
Automations and scripting
Runs repeatable work against one device, a group or the whole fleet, and runs scripts with live output.
- 8
A 2.6 GPA, above 49 of 85
That is against the other remote desktop apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Level you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
Level at a glance
- Pricing
- Free plan, from $2 per device / month, billed monthly
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web, macOS, Windows, Linux
- Made by
- Level Software, Inc., since 2019
- Category
- Remote Desktop
- Our grade
- 2.6 GPA, good
The report card
Best for remote monitoring for small fleets, free up to 10 devices
Level is a remote monitoring and management tool, and the first 10 devices are free with every feature. The catch is that it has no ticketing of its own, its integrations list is short, and the moment you add an 11th device every device pays $2 a month.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | $2 per device per month, under the category's $2.78 cheaper-quarter start, and the first 10 devices are free. It counts per device, so a larger fleet adds up fast. |
| Free plan and trial | B | 10 devices free with every feature and no time limit. A home lab or a small shop can stay there, but an 11th device moves the whole fleet onto paid billing. |
| Features | C | Browser remote control, patching, scripting, monitoring and an API are in the listing. There is no built-in ticketing or PSA, which the listing names as a gap in the core work. |
| Ease of use | C | No store rating on record. Agents have to be installed on each device and the automations written before it does much. |
| Platforms and integrations | B | Web console with agents for Windows, macOS and Linux, a public API and PSA connections such as HaloPSA and ConnectWise. No phone apps or phone management are listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Level is for
- Fits if you look after 10 devices or fewer and want a free monitoring tool
- Works for small IT shops that already run a separate PSA for tickets
Who it is not for
- Skip it if you want tickets inside the same product, as Level has no ticketing
- Tight if your fleet is just over 10: the paid rate then applies to every device, so 11 devices cost $22 a month
- Watch out: billing uses the peak device count in the month
- Too light for large fleets, since the calculator stops at 2,000 devices and more needs a quote
- Too light for anyone who wants many integrations, as the published list is short
Good to know
Good for
- Small IT teams who want to start free with up to 10 devices
- MSPs that prefer per-device pricing over per-technician seats
- Teams that manage a mix of Windows, macOS and Linux machines
Worth knowing
- Level is an RMM only: it has no built-in ticketing or PSA, so tickets come through integrations.
- Billing uses the peak device count in the month, and the paid rate applies to every device once an 11th is added.
- The public calculator stops at 2,000 devices; larger fleets need a custom quote.
- Published integrations are PSA, documentation and incident tools plus the API, a short list next to larger RMM suites.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$2
A month to start. There is a free plan too
Level has a free plan. Paid plans start at $2 per device / month, billed monthly.
It counts per device, so a larger fleet adds up fast.
Free
$0
Up to 10 devices with every feature included. Pricing starts when an 11th device is added.
Paid
$2
per device / month, billed monthly
All features at one rate on the whole fleet, so 11 devices cost $22 a month and 50 cost $100. Unlimited technicians.
Volume
Custom
Volume pricing for deployments above 2,000 devices, arranged with Level.
The free plan
The first 10 devices are free with every feature included and no time limit.
Read from level.io on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, macOS, Windows and Linux
Remote monitoring and management priced per managed device. Here is what it does, as its own site describes it, and what it covers: public API, workflow automation, remote desktop.
Browser remote control, patching, scripting, monitoring and an API are in the listing.
- Remote control in the browser
- Opens a desktop session on Windows, macOS or Linux from the device list with no separate viewer, with terminal and file explorer in the same tab.
- Patch management
- Schedules operating-system updates and third-party app updates, using WinGet on Windows, Homebrew on macOS and native package managers on Linux.
- Automations and scripting
- Runs repeatable work against one device, a group or the whole fleet, and runs scripts with live output.
- Monitoring and alerting
- Watches device conditions in real time and notifies the right team when they change.
- CLI and public API
- A command-line tool called lvl and a REST API let teams query devices, trigger automations and build custom workflows.
- Security controls
- SSO, two-factor authentication, role-based permissions, IP restrictions for remote sessions and an audit trail of sessions.
Where it runs
- Web
- macOS
- Windows
- Linux
What it works with
- HaloPSA
- ConnectWise PSA
- Hudu
- AlgaPSA
- ZestMSP
- DeskDay
- ilert
- Regentra
Level is made by Level Software, Inc., and has been around since 2019.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
49/85
Other remote desktop apps it is graded above
Level's GPA of 2.6 is higher than 49 of the 85 other remote desktop apps we grade, and level with 19.
It stands best on value for money (B, above 54 of 85) and worst on features (C, above 1).
Its paid plans start at $2 a month, against a middle price of $8.33 for the category: 5 of the 44 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 86 remote desktop apps we grade, cut by the letter each got. Level’s own letter is outlined.
- BValue for moneyAbove 54 of 85
- BFree plan and trialAbove 48 of 85
- CFeaturesAbove 1 of 85
- CEase of useAbove 10 of 85
- BPlatforms and integrationsAbove 28 of 85
Price against what you get
Each dot is one of 59 remote desktop apps. Further left costs less; higher up scores better on features, ease of use and platforms. Level is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Level you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
It costs $24 a year.
What you could not
- A fast, secure link to another computer through any network.
- Connections to other products, each kept working as those products change.
- Apps for macOS, Windows and Linux that stay in step with each other.
- What a company asks for before it lets staff use something: single sign-on and roles and permissions.
What this rests on. Level’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
NinjaOne, Tactical RMM, Datto RMM, Pulseway and SuperOps
The 5 tools Level is most often weighed against, with where each one differs from it.
- 2.4GPA
NinjaOne
Free trial · from $1.50/mo
Endpoint management platform with built-in remote access.
- Level has a free plan. NinjaOne does not, though it has a free trial.
- 1.8GPA
Tactical RMM
Free plan · from $55/mo
Source-available RMM with remote control, scripting and patching.
- Tactical RMM is self-hostable, according to its own site.
- Tactical RMM also covers reports.
- 2.0GPA
Datto RMM
Free trial
Cloud RMM for MSPs and IT departments, with Microsoft 365 tools.
- Level has a free plan. Datto RMM does not, though it has a free trial.
- Datto RMM also covers reports.
- 1.8GPA
Pulseway
Paid
RMM with built-in remote control and a mobile app for IT teams.
- Level has a free plan. Pulseway does not.
- Pulseway also covers reports and help desk.
- 2.2GPA
SuperOps
Free trial
Endpoint management with built-in ticketing, sold per endpoint.
- Level has a free plan. SuperOps does not, though it has a free trial.
- SuperOps also covers reports and help desk.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Level free?
Level has a free plan. The first 10 devices are free with every feature included and no time limit.
How much does Level cost?
Level lists 3 plans. Free: $0.
What platforms does Level work on?
Level is available on Web, Windows, macOS and Linux.
Does Level have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Level is listed for Web, Windows, macOS and Linux.
Does Level have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Level is listed for Web, Windows, macOS and Linux.
Is Level open source?
Level is not described as open source on its own site, as read on Nov 13, 2026.
Does Level have an API?
Yes. Level offers a public API, according to its own site.
What does Level integrate with?
Level's listing names HaloPSA, ConnectWise PSA, Hudu, AlgaPSA, ZestMSP, DeskDay, ilert and Regentra.
Who makes Level?
Level is made by Level Software, Inc. It dates from 2019.
What are the alternatives to Level?
The closest alternatives to Level in our directory are NinjaOne, Tactical RMM, Datto RMM, Pulseway and SuperOps.
How does Level compare with other remote desktop apps?
Level's GPA of 2.6 is higher than 49 of the 85 other remote desktop apps we grade, and level with 19.
Is Level good value for money?
ToolGPA grades Level B for value for money. Its paid plans start at $2 a month, against a middle price of $8.33 for the category: 5 of the 44 others that charge start lower.
Could I make my own version of Level?
To replace Level you would be making a fast, secure link to another computer through any network.
Where this guide comes from
The prices, plans, platforms and features were read from Level’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Level's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Level Software, Inc. Prices change, so check level.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Level, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/level
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Level: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/level
Know someone choosing between remote desktop apps?
Send them this guide: toolgpa.com/tools/level/guide
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See our other guides
The best-graded remote desktop apps after Level, each with an Insider's Guide of its own.
- Remote Desktop Insider's GuideEvery one of the 86 remote desktop apps we grade, compared
- Chrome Remote Desktop Insider's GuideGoogle's free remote access to your own computers from a browser3.2 GPA
- DWService Insider's GuideFree browser-based remote access to computers via an agent3.2 GPA
- HopToDesk Insider's GuideFree open-source remote desktop with a paid device dashboard3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Level’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Level is a trademark of its owner, and this guide is not made, paid for or approved by Level Software, Inc. Prices and plans change: check level.io before you buy.