The Lucky Orange Insider’s Guide
Everything we know about Lucky Orange in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Lucky Orange
The Insider’s Guide
Heatmaps, session recordings, surveys and live chat in one tool
Every plan, grade, refund rule and rival among website and product analytics tools, read from Lucky Orange’s own pages.
Made by Lucky Orange LLC · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Lucky Orange’s own pages, its app-store listings and our grades. Every fact in it is on Lucky Orange’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 32 of the 58 other website and product analytics tools we grade
Lucky Orange records visitor sessions and shows them as heatmaps, session recordings and conversion funnels, alongside page and form analytics. Surveys and live chat are included on every plan, and an AI feature called Discovery AI answers questions about visitor behavior. Plans are priced by monthly sessions tracked.
To get you started, here are 9 things to know about Lucky Orange, taken from its own pages and our grades.
You install a script and then build your own surveys and funnels.
- 1
Best for heatmaps and recordings with a chat box
Lucky Orange puts heatmaps, recordings, surveys and live chat in one tool.
- 2
Paid plans start at $32 a month
As its pricing page puts it: $32 per month for 3,500 sessions, billed annually ($39 billed monthly).
- 3
You can try it first
7-day free trial with access to all features
- 4
It runs on Web
Web.
- 5
Dynamic heatmaps
Click, scroll and move maps for each page, including elements inside dropdown menus and pop-ups.
- 6
Session recordings
Replays of individual visits, which can be filtered to the visitors that Discovery AI or a funnel flagged.
- 7
Surveys and live chat
Unlimited surveys and announcements, plus live chat and a live visitor view, are included on all plans.
- 8
A 2.4 GPA, above 32 of 58
That is against the other website and product analytics tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Lucky Orange you could make: surveys and forms. What surrounds it you could not. The 6 things listed below take a company, not a weekend.
Lucky Orange at a glance
- Pricing
- Free trial, from $32 per month for 3,500 sessions, billed annually ($39 billed monthly)
- Free plan
- No
- Free trial
- 7-day free trial with access to all features
- Runs on
- Web
- Made by
- Lucky Orange LLC
- Category
- Website & Product Analytics
- Our grade
- 2.4 GPA, fair
The report card
Best for heatmaps and recordings with a chat box
Lucky Orange puts heatmaps, recordings, surveys and live chat in one tool. There's no free plan, just a 7-day trial, and a traffic spike can push you up a tier. Extra sites cost $5 each a month, too.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $32 a month for 3,500 sessions billed annually, or $39 monthly. That's the middle of the analytics range, and Grow is $72 for 10,000 sessions. |
| Free plan and trial | C | No free plan, only a 7-day trial with every feature. The page doesn't say whether it needs a card. |
| Features | B | Dynamic heatmaps, recordings, surveys, live chat, funnels and form analytics. The one oddity is Discovery AI, which the plan table calls an add-on while the trial box says it's included. |
| Ease of use | C | No store rating on record. You install a script and then build your own surveys and funnels. |
| Platforms and integrations | B | Web only, but it connects to Shopify, BigCommerce, Magento, HubSpot, Google Analytics, Webflow, Optimizely and Zapier. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Lucky Orange is for
- Fits if you want heatmaps, recordings and a chat widget from one vendor
- Works for an online store that already runs on Shopify or BigCommerce
Who it is not for
- Skip it if you want a free plan, as there's only a 7-day trial
- Tight if your traffic jumps around, since plans follow monthly sessions and a spike can push you up a tier
- Pricey if you run several sites: extra websites are $5 each a month
- Watch out: longer data storage is an upgrade, and the pages disagree on whether Discovery AI is included
Good to know
Good for
- Small stores that want heatmaps, recordings and chat in one price
- Teams that want unlimited seats on every plan
- Shopify, BigCommerce and Magento store owners
Worth knowing
- There is no free plan, only a 7-day trial.
- The plan comparison lists Discovery AI as an add-on, while the trial box says it is included.
- Extra websites cost $5 each a month, and longer data storage is an upgrade.
- Plans are tied to monthly sessions, so a traffic spike can push a site up a tier.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$32
A month to start
Lucky Orange is a paid product with a free trial, starting at $32 per month for 3,500 sessions, billed annually ($39 billed monthly).
The page doesn't say whether it needs a card.
Build
$32
per month for 3,500 sessions, billed annually ($39 billed monthly)
All features, unlimited team members and 60 days of data storage as a base.
Grow
$72
per month for up to 10,000 sessions, billed annually
Same features as every plan, with a higher session cap. Monthly-billing price not shown on the page.
Expand
$199
per month for 50,000 sessions, billed annually ($249 billed monthly)
Starts at 50,000 monthly sessions; the session count can be raised.
Scale
$839
per month for 300k sessions, billed annually ($1,049 billed monthly)
Starts at 300,000 monthly sessions; the session count can be raised.
Enterprise
Custom
Starts at 700,000+ monthly sessions, with custom pricing.
Trying it first
7-day free trial with access to all features
Read from luckyorange.com on Nov 12, 2026.
Ways to pay less
Annual discount
20% off with yearly billing
The pricing page toggle marks yearly billing as 20% lower than paying monthly; Build is $32 a month billed annually against $39 monthly.
Stated on luckyorange.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Heatmaps, session recordings, surveys and live chat in one tool. Here is what it does, as its own site describes it, and what it covers: AI features, forms, surveys, live chat, web analytics, session replay.
Dynamic heatmaps, recordings, surveys, live chat, funnels and form analytics.
- Dynamic heatmaps
- Click, scroll and move maps for each page, including elements inside dropdown menus and pop-ups.
- Session recordings
- Replays of individual visits, which can be filtered to the visitors that Discovery AI or a funnel flagged.
- Surveys and live chat
- Unlimited surveys and announcements, plus live chat and a live visitor view, are included on all plans.
- Conversion funnels and form analytics
- Funnels show where visitors drop out, and page and form analytics add detail on individual pages and fields.
- Discovery AI
- An assistant that reads visitor behavior and returns an answer with a link to the evidence, such as a recording.
- Data storage options
- Base storage starts at 60 days, with 90, 180 or 365 days available as an upgrade on every plan.
Where it runs
- Web
What it works with
- Shopify
- BigCommerce
- Magento
- HubSpot
- Google Analytics
- Webflow
- Optimizely
- Zapier
Lucky Orange is made by Lucky Orange LLC.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
32/58
Other website and product analytics tools it is graded above
Lucky Orange's GPA of 2.4 is higher than 32 of the 58 other website and product analytics tools we grade, and level with 11.
It stands best on features (B, above 33 of 58) and worst on ease of use (C, above 3).
Its paid plans start at $32 a month, against a middle price of $29 for the category: 17 of the 32 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 59 website and product analytics tools we grade, cut by the letter each got. Lucky Orange’s own letter is outlined.
- CValue for moneyAbove 5 of 58
- CFree plan and trialAbove 17 of 58
- BFeaturesAbove 33 of 58
- CEase of useAbove 3 of 58
- BPlatforms and integrationsAbove 20 of 58
Price against what you get
Each dot is one of 38 website and product analytics tools. Further left costs less; higher up scores better on features, ease of use and platforms. Lucky Orange is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Lucky Orange you could make: surveys and forms. What surrounds it you could not. The 6 things listed below take a company, not a weekend.
It costs $384 a year.
What you could make
- Surveys and forms: an app builder makes these well.
What you could not
- Recordings of what each visitor did on your pages.
- A chat box on your site that reaches you the moment a customer types.
- A tracking script and a database that counts every visit.
- It plugs into other products, Shopify, BigCommerce and Magento among them.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Lucky Orange’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Contentsquare, Mouseflow, Crazy Egg and Microsoft Clarity
The 4 tools Lucky Orange is most often weighed against, with where each one differs from it.
- 2.8GPA
Contentsquare
Free plan · from $39/mo
Heatmaps, session replays and surveys, formerly sold as Hotjar.
- Contentsquare has a free plan. Lucky Orange does not, though it has a free trial.
- Lucky Orange also covers forms and live chat.
- 2.2GPA
Mouseflow
Free plan · from $25/mo
Session replay, heatmaps and funnels for website behavior.
- Mouseflow has a free plan. Lucky Orange does not, though it has a free trial.
- Lucky Orange also covers live chat.
- 2.2GPA
Crazy Egg
Free plan · from $29/mo
Heatmaps, session recordings and A/B testing for websites.
- Crazy Egg has a free plan. Lucky Orange does not, though it has a free trial.
- Lucky Orange also covers forms and live chat.
- Crazy Egg also covers a/B testing and popups.
- 3.2GPA
Microsoft Clarity
Free
Free session recordings and heatmaps from Microsoft, no traffic cap.
- Microsoft Clarity has a free plan. Lucky Orange does not, though it has a free trial.
- Lucky Orange also covers forms, surveys and live chat.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Lucky Orange free?
No, Lucky Orange is a paid product, but you can try it first. 7-day free trial with access to all features.
How much does Lucky Orange cost?
Lucky Orange lists 5 plans. Build: $32 per month for 3,500 sessions, billed annually ($39 billed monthly).
What platforms does Lucky Orange work on?
Lucky Orange is available on Web.
Does Lucky Orange offer any discounts?
Lucky Orange publicly lists the following: 20% off with yearly billing.
Does Lucky Orange have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Lucky Orange is listed for Web.
Does Lucky Orange have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Lucky Orange is listed for Web.
Is Lucky Orange open source?
Lucky Orange is not described as open source on its own site, as read on Nov 12, 2026.
What does Lucky Orange integrate with?
Lucky Orange's listing names Shopify, BigCommerce, Magento, HubSpot, Google Analytics, Webflow, Optimizely and Zapier.
Who makes Lucky Orange?
Lucky Orange is made by Lucky Orange LLC.
What are the alternatives to Lucky Orange?
The closest alternatives to Lucky Orange in our directory are Contentsquare, Mouseflow, Crazy Egg and Microsoft Clarity.
How does Lucky Orange compare with other website and product analytics tools?
Lucky Orange's GPA of 2.4 is higher than 32 of the 58 other website and product analytics tools we grade, and level with 11.
Is Lucky Orange good value for money?
ToolGPA grades Lucky Orange C for value for money. Its paid plans start at $32 a month, against a middle price of $29 for the category: 17 of the 32 others that charge start lower.
Could I make my own version of Lucky Orange?
The plain part of Lucky Orange you could make: surveys and forms. What surrounds it you could not.
Where this guide comes from
The prices, plans, platforms and features were read from Lucky Orange’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Lucky Orange LLC's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Lucky Orange LLC. Prices change, so check luckyorange.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Lucky Orange, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/lucky-orange
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Lucky Orange: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/lucky-orange
Know someone choosing between website and product analytics tools?
Send them this guide: toolgpa.com/tools/lucky-orange/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded website and product analytics tools after Lucky Orange, each with an Insider's Guide of its own.
- Website & Product Analytics Insider's GuideEvery one of the 59 website and product analytics tools we grade, compared
- Google Analytics Insider's GuideGoogle's free website and app analytics, with a paid 360 tier3.4 GPA
- Microsoft Clarity Insider's GuideFree session recordings and heatmaps from Microsoft, no traffic cap3.2 GPA
- PostHog Insider's GuideOpen-source product analytics with replays, flags and surveys3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Lucky Orange’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Lucky Orange is a trademark of its owner, and this guide is not made, paid for or approved by Lucky Orange LLC. Prices and plans change: check luckyorange.com before you buy.