Lucky Orange review (2026): is it worth $32 a month, billed yearly?
Heatmaps, session recordings, surveys and live chat in one tool
Black Friday: is there a Lucky Orange sale?
Lucky Orange report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for heatmaps and recordings with a chat box
Lucky Orange puts heatmaps, recordings, surveys and live chat in one tool. There's no free plan, just a 7-day trial, and a traffic spike can push you up a tier. Extra sites cost $5 each a month, too.
Who Lucky Orange is for
- Fits if you want heatmaps, recordings and a chat widget from one vendor
- Works for an online store that already runs on Shopify or BigCommerce
Who Lucky Orange is not for
- Skip it if you want a free plan, as there's only a 7-day trial
- Tight if your traffic jumps around, since plans follow monthly sessions and a spike can push you up a tier
- Pricey if you run several sites: extra websites are $5 each a month
- Watch out: longer data storage is an upgrade, and the pages disagree on whether Discovery AI is included
Why Lucky Orange gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$32 a month for 3,500 sessions billed annually, or $39 monthly. That's the middle of the analytics range, and Grow is $72 for 10,000 sessions.
- CFree plan and trialNo free plan, only a 7-day trial with every feature. The page doesn't say whether it needs a card.
- BFeaturesDynamic heatmaps, recordings, surveys, live chat, funnels and form analytics. The one oddity is Discovery AI, which the plan table calls an add-on while the trial box says it's included.
- CEase of useNo store rating on record. You install a script and then build your own surveys and funnels.
- BPlatforms and integrationsWeb only, but it connects to Shopify, BigCommerce, Magento, HubSpot, Google Analytics, Webflow, Optimizely and Zapier.
What these grades rest on. Graded from this listing, whose facts were read from Lucky Orange LLC's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/lucky-orange#review"><img src="https://toolgpa.com/badge/lucky-orange.svg" alt="Lucky Orange: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where Lucky Orange stands among website and product analytics tools
Lucky Orange's GPA of 2.4 is higher than 32 of the 58 other website and product analytics tools we grade, and level with 11.
It stands best on features (B, above 33 of 58) and worst on ease of use (C, above 3).
Its paid plans start at $32 a month, against a middle price of $29 for the category: 17 of the 32 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 59 website and product analytics tools we grade, cut by the letter each got. Lucky Orange’s own letter is outlined.
- CValue for moneyAbove 5 of 58, level with 36
- CFree plan and trialAbove 17 of 58, level with 22
- BFeaturesAbove 33 of 58, level with 24
- CEase of useAbove 3 of 58, level with 49
- BPlatforms and integrationsAbove 20 of 58, level with 38
Price against what you get
Each dot is one of 38 website and product analytics tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Lucky Orange, or make your own?
Keep it
The plain part of Lucky Orange you could make: surveys and forms. What surrounds it you could not. The 6 things listed below take a company, not a weekend.
It costs $384 a year.
What you could make
- Surveys and forms: an app builder makes these well.
What you could not
- Recordings of what each visitor did on your pages.
- A chat box on your site that reaches you the moment a customer types.
- A tracking script and a database that counts every visit.
- It plugs into other products, Shopify, BigCommerce and Magento among them.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Lucky Orange’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Lucky Orange?
Lucky Orange records visitor sessions and shows them as heatmaps, session recordings and conversion funnels, alongside page and form analytics. Surveys and live chat are included on every plan, and an AI feature called Discovery AI answers questions about visitor behavior. Plans are priced by monthly sessions tracked.
Worth knowing
- There is no free plan, only a 7-day trial.
- The plan comparison lists Discovery AI as an add-on, while the trial box says it is included.
- Extra websites cost $5 each a month, and longer data storage is an upgrade.
- Plans are tied to monthly sessions, so a traffic spike can push a site up a tier.
Key features
- Dynamic heatmaps
- Click, scroll and move maps for each page, including elements inside dropdown menus and pop-ups.
- Session recordings
- Replays of individual visits, which can be filtered to the visitors that Discovery AI or a funnel flagged.
- Surveys and live chat
- Unlimited surveys and announcements, plus live chat and a live visitor view, are included on all plans.
- Conversion funnels and form analytics
- Funnels show where visitors drop out, and page and form analytics add detail on individual pages and fields.
- Discovery AI
- An assistant that reads visitor behavior and returns an answer with a link to the evidence, such as a recording.
- Data storage options
- Base storage starts at 60 days, with 90, 180 or 365 days available as an upgrade on every plan.
Lucky Orange pricing
As of Nov 12, 2026, Lucky Orange is a paid product with a free trial, starting at $32 per month for 3,500 sessions, billed annually ($39 billed monthly).
- Starts at
- $32 per month for 3,500 sessions, billed annually ($39 billed monthly)
- Free plan
- None
- Free trial
- 7-day free trial with access to all features
| Plan | Price | What you get |
|---|---|---|
| Build | $32per month for 3,500 sessions, billed annually ($39 billed monthly) | All features, unlimited team members and 60 days of data storage as a base. |
| Grow | $72per month for up to 10,000 sessions, billed annually | Same features as every plan, with a higher session cap. Monthly-billing price not shown on the page. |
| Expand | $199per month for 50,000 sessions, billed annually ($249 billed monthly) | Starts at 50,000 monthly sessions; the session count can be raised. |
| Scale | $839per month for 300k sessions, billed annually ($1,049 billed monthly) | Starts at 300,000 monthly sessions; the session count can be raised. |
| Enterprise | Custom | Starts at 700,000+ monthly sessions, with custom pricing. |
Read from luckyorange.com on Nov 12, 2026. Prices change, so confirm with Lucky Orange before you buy.
Ways to pay less
- Annual discount20% off with yearly billing
The pricing page toggle marks yearly billing as 20% lower than paying monthly; Build is $32 a month billed annually against $39 monthly.
Stated on luckyorange.com
Works with
Lucky Orange alternatives
- Lucky Orange vs Contentsquare
Free plan · from $39/mo
- Lucky Orange vs Mouseflow
Free plan · from $25/mo
- Lucky Orange vs Crazy Egg
Free plan · from $29/mo
Common questions
Does Lucky Orange have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Lucky Orange is listed for Web.
Does Lucky Orange have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Lucky Orange is listed for Web.
Is Lucky Orange open source?
Lucky Orange is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.