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Crazy Egg review (2026): is the free plan enough?

Heatmaps, session recordings and A/B testing for websites

Free plan · from $29/moAnalyticsChecked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA

Black Friday: is there a Crazy Egg sale?

Crazy Egg report card

2.2GPA

Fair · out of 4.0 · graded Nov 13, 2026

Best for small sites that want heatmaps and A/B tests in one tool

Crazy Egg offers heatmaps, recordings, A/B tests and surveys, with a free plan for analytics, instant heatmaps and surveys. Paid plans are priced by pageviews and billed annually, and the free plan's limits are not published.

Who Crazy Egg is for

  • Fits if you want heatmaps and surveys for a small site and can start on the free plan
  • Works for agencies, since domains and team members are unlimited

Who Crazy Egg is not for

  • Skip it if you want recordings for free, because the free plan lists none
  • Tight if you need A/B testing, since it starts on Plus at $99 a month
  • Watch out: paid plans are billed annually and no monthly price is shown
  • Watch out: hitting a monthly limit pauses data collection until the 1st
  • Pricey if you outgrow the plans: extra heatmaps or recordings go through sales
See the alternatives

Why Crazy Egg gets a 2.2

Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.

  • CValue for moneyStarter is $29 a month billed annually, between the analytics category's cheaper quarter ($16.58) and its middle ($32).
  • CFree plan and trialA free plan needs no card, but covers only analytics, instant heatmaps and surveys, and its limits are not stated.
  • CFeaturesHeatmaps, recordings and A/B testing are covered, but A/B tests, CTAs and error tracking are not on Starter.
  • CEase of useNo store rating is on record, and installing the tracking code and setting up tests is on you.
  • BPlatforms and integrationsWeb only, with installs through Google Tag Manager, Shopify, WordPress, Wix and others.

What these grades rest on. Graded from this listing, whose facts were read from Crazy Egg's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.

Make Crazy Egg? Put this grade on your site
Crazy Egg: 2.2 GPA on ToolGPA

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Where Crazy Egg stands among website and product analytics tools

Crazy Egg's GPA of 2.2 is higher than 18 of the 58 other website and product analytics tools we grade, and level with 13.

It stands best on platforms and integrations (B, above 20 of 58) and worst on features (C, above 1).

Its paid plans start at $29 a month, against a middle price of $29 for the category: 16 of the 32 others that charge start lower.

On features, ease of use and platforms it scores 2.3 out of 4. 11 tools score higher and cost less.

Each grade against the category

Every bar is all 59 website and product analytics tools we grade, cut by the letter each got. Crazy Egg’s own letter is outlined.

  • CValue for moneyAbove 5 of 58, level with 36
  • CFree plan and trialAbove 17 of 58, level with 22
  • CFeaturesAbove 1 of 58, level with 31
  • CEase of useAbove 3 of 58, level with 49
  • BPlatforms and integrationsAbove 20 of 58, level with 38

Price against what you get

Each dot is one of 38 website and product analytics tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$0.5$1$2$5$10$20$50$100$200$500$1kMore for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessCrazy Egg

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart, and the best website and product analytics tools at every price

Keep Crazy Egg, or make your own?

Keep it

The plain part of Crazy Egg you could make: popups and surveys. What surrounds it you could not. The 5 things listed below take a company, not a weekend.

That makes this kind of software worth paying for, not this one in particular: 27 of the 58 other website and product analytics tools grade higher. It costs $348 a year.

What you could make

  • Popups and surveys: an app builder makes these well.

What you could not

  • Recordings of what each visitor did on your pages.
  • Splitting visitors between versions and telling you which won.
  • A tracking script and a database that counts every visit.
  • It plugs into other products, Google Analytics, Google Tag Manager and Shopify among them, and has an API.
  • AI features, unless you pay a model provider for each request yourself.

What this rests on. Crazy Egg’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

What is Crazy Egg?

Crazy Egg is a website optimization tool that shows how visitors click and scroll through heatmap reports and session recordings. It also includes A/B testing, popup calls to action, error tracking, surveys, web analytics and funnel reports, with plans priced by tracked pageviews each month.

Worth knowing

  • Paid plans are billed annually; no monthly price is shown on the pricing page.
  • The Free plan covers analytics, instant heatmaps and surveys; recordings, saved heatmap reports and A/B testing need a paid plan. No Free limits are stated.
  • A/B testing, CTAs and error tracking are not on Starter.
  • More heatmaps or recordings than a plan allows are add-ons that go through sales.

Key features

Heatmap reports
Snapshots of how visitors click and scroll on a page, with the number of reports allowed each month set by the plan.
Session recordings
Videos of individual visits, sampled per domain at a rate you set, with storage of 6 months on Starter and 2 years above it.
A/B testing and CTAs
A/B tests and popup calls to action are included from Plus up, with targeting by device on Plus and more rules on higher plans.
Surveys and analytics
Unlimited website surveys, web analytics and conversion tracking with funnel reports are included on every plan at no extra charge.
AI analysis
Every plan lists AI analysis of heatmaps and recordings, and Pro and Enterprise add export of both to outside AI tools.
No overages
When a monthly limit is reached, data collection pauses until the 1st of the next month instead of billing extra.

Crazy Egg pricing

As of Nov 13, 2026, Crazy Egg has a free plan, and paid plans start at $29 per month for 5,000 pageviews, billed annually.

Starts at
$29 per month for 5,000 pageviews, billed annually
Free plan
A Free plan with no credit card: web analytics, instant heatmaps, conversion analytics and website surveys. The pages state no usage limits for it.
Free trial
30-day free trial on every paid plan
Free$0per month, no credit cardWeb analytics, instant heatmaps, conversion analytics and website surveys; limits are not stated on the pages.
Starter$29per month for 5,000 pageviews, billed annually5 heatmap reports, 50 recordings a month stored 6 months, unlimited domains and team members.
Plus$99per month for 150,000 pageviews, billed annually75 heatmap reports, 1,000 recordings a month stored 2 years, plus A/B testing, CTAs and error tracking.
Pro$249per month for 500,000 pageviews, billed annually100 heatmap reports, 5,000 recordings a month, broader A/B test targeting and export of heatmaps and recordings to AI.
Enterprise$599per month for 1M pageviews, billed annually200 heatmap reports, 10,000 recordings a month, targeting by all audience segments and SAML single sign-on.

Read from crazyegg.com on Nov 13, 2026. Prices change, so confirm with Crazy Egg before you buy.

Pricing in detail

Ways to pay less

  • NonprofitNonprofit and education discounts

    The pricing FAQ says Crazy Egg offers discounts to nonprofits and education; terms are not published and are quoted through sales.

    Stated on crazyegg.com

Works with

Crazy Egg alternatives

Common questions

Does Crazy Egg have an Android app?

No Android app was listed when its pages were read on Nov 13, 2026. Crazy Egg is listed for Web.

Does Crazy Egg have an iPhone app?

No iPhone app was listed when its pages were read on Nov 13, 2026. Crazy Egg is listed for Web.

Is Crazy Egg open source?

Crazy Egg is not described as open source on its own site, as read on Nov 13, 2026.

Does Crazy Egg have an API?

Yes. Crazy Egg offers a public API, according to its own site.

Sources for this page

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.