The mHelpDesk Insider’s Guide
Everything we know about mHelpDesk in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
mHelpDesk
The Insider’s Guide
Field service management software with scheduling and invoicing
Every plan, grade, refund rule and rival among field service apps, read from mHelpDesk’s own pages.
Made by mHelpDesk, LLC · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from mHelpDesk’s own pages, its app-store listings and our grades. Every fact in it is on mHelpDesk’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 31 of the 87 other field service apps we grade
mHelpDesk is field service management software for home service companies and contractors, including HVAC and cleaning businesses. It covers scheduling, estimates, dispatch, invoicing and payment, customer messaging and a mobile app. The vendor does not publish prices on its site.
To get you started, here are 8 things to know about mHelpDesk, taken from its own pages and our grades.
With no usable rating, the setup it needs puts it in the ordinary band.
- 1
Best for small trades businesses wanting a phone app
mHelpDesk is field service software with scheduling, dispatch, estimates, invoices and an offline phone app.
- 2
You can try it first
A free trial is offered; its length is not stated on the page.
- 3
It runs on 3 platforms
Web, iOS and Android.
- 4
Scheduling and dispatch
Field teams, schedules and customer information are kept in one place. The mobile app syncs the schedule with Google Calendar.
- 5
Estimates and invoices
Track work from first request through estimate, dispatch, invoice and payment, and turn an estimate into an invoice from the app.
- 6
Offline mobile app
The iPhone and iPad app, with an Android version on Google Play, lets a team keep working without a signal and syncs when a connection returns.
- 7
A 2.0 GPA, above 31 of 87
That is against the other field service apps we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace mHelpDesk you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
mHelpDesk at a glance
- Pricing
- Free trial
- Free plan
- No
- Free trial
- A free trial is offered; its length is not stated on the page.
- Runs on
- Web, iOS, Android
- Made by
- mHelpDesk, LLC
- Category
- Field Service Software
- Our grade
- 2.0 GPA, fair
The report card
Best for small trades businesses wanting a phone app
mHelpDesk is field service software with scheduling, dispatch, estimates, invoices and an offline phone app. The vendor publishes no prices or limits, its pages are sparse, and its App Store rating is 3.5 from 198 ratings.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published, so there is nothing to set against the category's $35 to $99 spread and it sits in the ordinary band. The site sends buyers to a quote form, a demo or a free trial. |
| Free plan and trial | D | A free trial is offered, but its length and any card requirement aren't stated. No free plan is on record. |
| Features | C | Scheduling and dispatch, estimates and invoices, an offline phone app, automation and onboarding help. The pages are sparse, so plan limits and add-on costs could not be confirmed. |
| Ease of use | C | 3.5 from 198 App Store ratings, which is fewer than the 300 needed to count. With no usable rating, the setup it needs puts it in the ordinary band. |
| Platforms and integrations | B | Web, iPhone and Android, with Google Calendar. No desktop app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who mHelpDesk is for
- Fits if you run a small service crew and want scheduling and invoices on a phone
- Works for firms moving off paper or spreadsheets, since the vendor offers migration help
Who it is not for
- Skip it if you want a price, because none is published
- Not for you if you need to know limits first, as plan and add-on details couldn't be confirmed
- Tight if you rely on the app: it is rated 3.5 from 198 App Store ratings
- Watch out: the trial length isn't stated on the page
Good to know
Good for
- Home service companies and contractors, including HVAC and cleaning
- Teams that need a mobile app that keeps working offline
Worth knowing
- No prices or plans are published on the vendor's site, which sends buyers to a quote form, a demo or a free trial.
- The vendor's pages are sparse, so plan limits and add-on costs could not be confirmed.
- The App Store listing is rated 3.5 from 198 ratings.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
mHelpDesk's current pricing could not be confirmed from its own site.
The site sends buyers to a quote form, a demo or a free trial.
We could not confirm mHelpDesk’s current prices from its own site, so this guide lists no plans. mhelpdesk.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Field service management software with scheduling and invoicing. Here is what it does, as its own site describes it, and what it covers: workflow automation, invoicing, job scheduling, quotes and estimates.
Scheduling and dispatch, estimates and invoices, an offline phone app, automation and onboarding help.
- Scheduling and dispatch
- Field teams, schedules and customer information are kept in one place. The mobile app syncs the schedule with Google Calendar.
- Estimates and invoices
- Track work from first request through estimate, dispatch, invoice and payment, and turn an estimate into an invoice from the app.
- Offline mobile app
- The iPhone and iPad app, with an Android version on Google Play, lets a team keep working without a signal and syncs when a connection returns.
- Automation
- Automates customer contact, scheduling, communication and billing steps that are otherwise repetitive and manual.
- Onboarding and migration
- The vendor lists personalized onboarding, success coaches, training and help moving customer and job data into the system.
Where it runs
- Web
- iOS
- Android
What it works with
- Google Calendar
mHelpDesk is made by mHelpDesk, LLC.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
31/87
Other field service apps it is graded above
mHelpDesk's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23.
It stands best on platforms and integrations (B, above 7 of 87) and worst on free plan and trial (D, above 41).
Each grade against the category
Every bar is all 88 field service apps we grade, cut by the letter each got. mHelpDesk’s own letter is outlined.
- CValue for moneyAbove 16 of 87
- DFree plan and trialAbove 41 of 87
- CFeaturesAbove 1 of 87
- CEase of useAbove 1 of 87
- BPlatforms and integrationsAbove 7 of 87
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace mHelpDesk you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
What you could make
- Job scheduling, quotes and estimates and invoicing: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- A real app for iOS and Android. Something home-made would be a web page.
- People on the other end: coaches. No app builder makes those.
What this rests on. mHelpDesk’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Housecall Pro, Jobber, ServiceTitan, Workiz and Service Fusion
The 5 tools mHelpDesk is most often weighed against, with where each one differs from it.
- 2.6GPA
Housecall Pro
Free trial · from $59/mo
Scheduling, quotes and payments for home service businesses.
- mHelpDesk also covers workflow automation.
- Housecall Pro also covers appointment booking and review collection.
- 2.8GPA
Jobber
Free trial · from $29/mo
Quotes, scheduling and payments for home service businesses.
- mHelpDesk also covers workflow automation.
- Jobber also covers time tracking, business texting and appointment booking.
- 1.8GPA
ServiceTitan
Paid
Field service platform for residential and commercial trades.
- mHelpDesk also covers workflow automation.
- ServiceTitan also covers reports and call tracking.
- 2.6GPA
Workiz
Free trial
Field service software with a built-in phone system and AI answering.
- mHelpDesk also covers workflow automation.
- Workiz also covers business phone line, business texting and call tracking.
- 1.8GPA
Service Fusion
From $208/mo
Field service software with flat pricing and unlimited users.
- mHelpDesk also covers workflow automation.
- Service Fusion also covers business phone line and inventory.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is mHelpDesk free?
No, mHelpDesk is a paid product, but you can try it first. A free trial is offered; its length is not stated on the page.
What platforms does mHelpDesk work on?
mHelpDesk is available on Web, iOS and Android.
Does mHelpDesk have a Windows app?
No Windows app was listed when its pages were read on Nov 12, 2026. mHelpDesk is listed for Web, iOS and Android.
Does mHelpDesk have a macOS app?
No macOS app was listed when its pages were read on Nov 12, 2026. mHelpDesk is listed for Web, iOS and Android.
Is mHelpDesk open source?
mHelpDesk is not described as open source on its own site, as read on Nov 12, 2026.
What does mHelpDesk integrate with?
mHelpDesk's listing names Google Calendar. A listing names up to eight integrations, so it may connect to more.
Who makes mHelpDesk?
mHelpDesk is made by mHelpDesk, LLC.
What are the alternatives to mHelpDesk?
The closest alternatives to mHelpDesk in our directory are Housecall Pro, Jobber, ServiceTitan, Workiz and Service Fusion.
How does mHelpDesk compare with other field service apps?
mHelpDesk's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23.
Could I make my own version of mHelpDesk?
To replace mHelpDesk you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from mHelpDesk’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from mHelpDesk’s own pages on 12 November 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by mHelpDesk, LLC. Prices change, so check mhelpdesk.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- mHelpDesk, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/mhelpdesk
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "mHelpDesk: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/mhelpdesk
Know someone choosing between field service apps?
Send them this guide: toolgpa.com/tools/mhelpdesk/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded field service apps after mHelpDesk, each with an Insider's Guide of its own.
- Field Service Software Insider's GuideEvery one of the 88 field service apps we grade, compared
- ServiceM8 Insider's GuideJob management for trades, priced by jobs a month, not users3.4 GPA
- Jobber Insider's GuideQuotes, scheduling and payments for home service businesses2.8 GPA
- Contractor Foreman Insider's GuideConstruction management for contractors, priced by team size2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what mHelpDesk’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. mHelpDesk is a trademark of its owner, and this guide is not made, paid for or approved by mHelpDesk, LLC. Prices and plans change: check mhelpdesk.com before you buy.