NICE CXone pricing
NICE CXone is a paid product, starting at $110 per agent / month.
Black Friday: is there a NICE CXone sale?
Plans and prices
- Starts at
- $110 per agent / month
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Omnichannel Suite | $110per agent / month | Voice and digital channels, omnichannel routing, recording and compliance, AI routing and outbound engagement. |
| Essential Suite | $135per agent / month | Second tier. The page's feature grid shows which workforce and AI tools it includes beyond Omnichannel. |
| Core Suite | $169per agent / month | Third tier. The page's feature grid shows which workforce and AI tools it includes beyond Essential. |
| Complete Suite | $209per agent / month | Fourth tier. The page's feature grid shows which workforce and AI tools it includes beyond Core. |
| Ultimate Suite | $249per agent / month, plus $0.25 per session | The top package. The page lists $249 per agent per month and $0.25 per session. |
Read from nice.com on Nov 13, 2026. Prices change, so confirm with NICE CXone before you buy.
How NICE CXone's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| NICE CXone | $110 per agent / month | No | |
| Genesys Cloud CX | $75 per user / month, billed annually | No | Compare |
| Five9 | $119 per concurrent seat / month, 50-seat minimum | No | Compare |
| Talkdesk | $85 per user / month (billing basis not stated) | Yes | Compare |
| LivePerson | Paid | No | Compare |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
NICE CXone pricing questions
Is NICE CXone free?
No. NICE CXone is a paid product, starting at $110 per agent / month.
How much does NICE CXone cost?
NICE CXone lists 5 plans. Omnichannel Suite: $110 per agent / month. Essential Suite: $135 per agent / month. Core Suite: $169 per agent / month. Complete Suite: $209 per agent / month. Ultimate Suite: $249 per agent / month, plus $0.25 per session. Prices were read from nice.com on Nov 13, 2026.
Does NICE CXone have a free trial?
No free trial was listed on nice.com when it was checked on Nov 13, 2026.
When were NICE CXone's prices last checked?
On Nov 13, 2026, against nice.com. Vendors change prices without notice, so confirm on their site before you buy.