Rasa review (2026): is the free plan enough?
Platform for building and running conversational AI agents
Black Friday: is there a Rasa sale?
Rasa report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for building conversational AI agents
Rasa is a platform for engineering teams that build conversational agents, with a free Developer Edition limited to one bot and 1,000 external conversations a month. Everything beyond that is Enterprise, sold through sales with no published price.
Who Rasa is for
- Fits if you have engineers building a customer-facing chat or voice agent
- Works for small bots under 1,000 conversations a month
Who Rasa is not for
- Tight if you grow: the free edition stops at one bot per company
- Skip it if you want a price list, because Enterprise is sold through sales
- Not for you if you lack engineers, since Kubernetes is the documented scale path
- Watch out: the AudioCodes phone connector is an extra purchase
Why Rasa gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyThe free edition is a program you run yourself, which needs a server, so it is a C. Enterprise pricing is not published.
- BFree plan and trialA free licence usable locally or in production, but only one bot per company and 1,000 external conversations a month. A small bot could live on that.
- BFeaturesCALM dialogue engine, visual and code building, testing, search and RAG, voice and channels. No gap shows in the core job, though the free edition is capped.
- DEase of useNo rating on record. Building and running agents is engineering work, with Kubernetes as the documented route to scale.
- BPlatforms and integrationsWeb builder and self-hosted deployment, with Slack, WhatsApp, Kubernetes, Kafka and OpenTelemetry links. No desktop or phone app.
What these grades rest on. Graded from this listing, whose facts were read from Rasa's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/rasa#review"><img src="https://toolgpa.com/badge/rasa.svg" alt="Rasa: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where Rasa stands among AI agents
Rasa's GPA of 2.4 is higher than 123 of the 178 other AI agents we grade, and level with 15.
It stands best on free plan and trial (B, above 144 of 178) and worst on ease of use (D, above 0).
Each grade against the category
Every bar is all 179 AI agents we grade, cut by the letter each got. Rasa’s own letter is outlined.
- CValue for moneyAbove 28 of 178, level with 106
- BFree plan and trialAbove 144 of 178, level with 22
- BFeaturesAbove 133 of 178, level with 40
- DEase of useAbove 0 of 178, level with 35
- BPlatforms and integrationsAbove 47 of 178, level with 121
Keep Rasa, or make your own?
Keep it
To replace Rasa you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.4 is higher than 123 of the 178 other AI agents we grade.
What you could not
- An AI agent, with the models and the safeguards behind it.
- A builder that other people can use without writing code.
- An AI model answering your customers from your own help articles.
- Connections to other products, each kept working as those products change.
- A chatbot builder hooked into the messaging apps.
- What a company asks for before it lets staff use something: single sign-on and roles and permissions.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Rasa’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Rasa?
Rasa is a platform for product and engineering teams that build conversational AI agents. Its CALM approach combines LLM flexibility with structured flows and deterministic logic, and agents can be designed in code or in a visual no-code flow builder. A free Developer Edition license covers one bot with capped conversation volume, and Enterprise adds the full platform with premium support.
Worth knowing
- The free Developer Edition is limited to one bot per company and 1,000 external conversations a month.
- Enterprise pricing is not published and is sold through sales.
- Building and running agents is engineering work; Kubernetes deployment is the documented scale path.
- The AudioCodes IVR connector is sold as an additional purchase.
Key features
- CALM dialogue engine
- Combines LLM flexibility with structured flows, deterministic business logic and built-in recovery patterns.
- Visual and code-based building
- Assistants can be designed in code or in a no-code flow builder, with a custom actions server (Rasa SDK) and open prompt editing.
- Testing and analysis
- End-to-end testing, a try-your-assistant panel, a conversation view for analysis, and change observation with rollback.
- Enterprise search and RAG
- Retrieves answers from a company's own data, with a response rephraser and multi-LLM management.
- Voice and channels
- Includes real-time voice infrastructure and REST and WebSocket channel connectors; an IVR connector to AudioCodes VoiceAI Connect is a paid extra.
- Deployment and governance
- Deploys on Kubernetes with Helm and adds SSO, role-based access control, PII management and Vault-based secrets.
Rasa pricing
As of Nov 13, 2026, Rasa has a free plan.
- Starts at
- Not published
- Free plan
- Free Developer Edition license usable locally or in production: one bot per company, up to 1,000 external or 100 internal conversations a month, with community forum support.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Free Developer Edition | $0 | One bot per company with up to 1,000 external or 100 internal conversations a month and community support. |
| Enterprise | Custom | Full Rasa Platform with Basic or Premium Support, self-managed on premises or in a private cloud, or as a managed service; sold through sales. |
Read from rasa.com on Nov 13, 2026. Prices change, so confirm with Rasa before you buy.
Works with
- Slack
- AudioCodes VoiceAI Connect
- Kubernetes
- Redis
- Kafka
- OpenTelemetry
- Vault
Rasa alternatives
- Rasa vs Botpress
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- Rasa vs Voiceflow
Free trial
- Rasa vs Kore.ai
Paid
- Rasa vs Cognigy
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- Rasa vs Dify
Free plan · from $590/yr
Common questions
Does Rasa have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Rasa is listed for Web.
Does Rasa have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Rasa is listed for Web.
Is Rasa open source?
Rasa is not described as open source on its own site, as read on Nov 13, 2026.
Can Rasa be self-hosted?
Yes. Rasa's own site says it can be run on a server of your own.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.