The REVIEWS.io Insider’s Guide
Everything we know about REVIEWS.io in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
REVIEWS.io
The Insider’s Guide
Product and company reviews for online stores, priced by invites
Every plan, grade, refund rule and rival among customer review tools, read from REVIEWS.io’s own pages.
Made by REVIEWS.io · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from REVIEWS.io’s own pages, its app-store listings and our grades. Every fact in it is on REVIEWS.io’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 11 of the 14 other customer review tools we grade
REVIEWS.io collects product reviews and reviews of the company itself, mainly for online stores, and also offers local reviews for Google. It sends review invites by email and text, shows reviews in on-site widgets, feeds Google Seller Ratings and runs post-purchase surveys. Plans are priced by the number of review invites sent each month, and a separate loyalty product, Influence, comes from the same group.
To get you started, here are 9 things to know about REVIEWS.io, taken from its own pages and our grades.
You connect your store, set up invites and pick widgets, and the yearly plan is chosen in the dashboard after signing up.
- 1
Best for product and company reviews with Google stars
REVIEWS.io collects product reviews and reviews of the shop itself in one request, by email or text, and feeds Google Seller Ratings, the stars on Google ads.
- 2
Paid plans start at $23 a month
As its pricing page puts it: $23 per month for up to 300 invites, billed annually ($29 monthly).
- 3
You can try it first
14-day free trial
- 4
It runs on Web
Web.
- 5
Review invites by email and SMS
Sends review requests and reminders after a purchase by email, with SMS invites from Start-Up up, and a Review Booster to ask past customers.
- 6
Product and company reviews
Collects reviews of each product and of the business in one request, with photos and videos, and shows them in 15+ widgets.
- 7
Google Seller Ratings
From Start-Up, feeds company reviews to Google Seller Ratings, the stars shown on Google ads, and adds rich snippets for ratings in search.
- 8
A 2.6 GPA, above 11 of 14
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of REVIEWS.io you could make: review collection and surveys. What surrounds it you could not. The 5 things listed below take a company, not a weekend.
REVIEWS.io at a glance
- Pricing
- Free trial, from $23 per month for up to 300 invites, billed annually ($29 monthly)
- Free plan
- No
- Free trial
- 14-day free trial
- Runs on
- Web
- Made by
- REVIEWS.io
- Category
- Customer Review Tools
- Our grade
- 2.6 GPA, good
The report card
Best for product and company reviews with Google stars
REVIEWS.io collects product reviews and reviews of the shop itself in one request, by email or text, and feeds Google Seller Ratings, the stars on Google ads. It's priced by invites sent, from $23 a month on yearly billing. What sends people elsewhere: no free plan, and the stars in Google need Start-Up at $63.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Essentials covers up to 300 invites, so a 300-order shop pays $23 a month billed yearly, or $29 monthly. Set against its listed rivals at that size, that's the cheap end. Rich snippets and Seller Ratings start at Start-Up, $63 yearly ($79 monthly), and each country domain is billed apart. |
| Free plan and trial | C | No free plan. There's a 14-day free trial, and the listing doesn't say whether it wants a card. Fine for watching a few invites go out, not for living on. |
| Features | B | The whole job and a bit more: product and company reviews in one request, photo and video, 15+ widgets, email and text invites, Google Seller Ratings, imports, surveys, and on Grow a reputation manager with competitor analysis. AI replies and translation wait for Plus. |
| Ease of use | C | No store rating on record. You connect your store, set up invites and pick widgets, and the yearly plan is chosen in the dashboard after signing up. Moving up the plans means watching how many invites you send. |
| Platforms and integrations | B | Web, with Shopify, BigCommerce, Klaviyo, Gorgias, Attentive, Dotdigital, Bazaarvoice and Google. The API is only on Plus. No phone or desktop app is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who REVIEWS.io is for
- Great if you want product stars and Google Seller Ratings from one tool
- Handy when you run your email and texts through Klaviyo or Attentive
- Good for stores moving off Yotpo, Okendo or Trustpilot that need reviews imported
Who it is not for
- Skip it if you want a free plan to start on
- Pricey if you sell in several countries, as each domain is its own subscription
- Tight if you need the API, as it's on Plus at $400 a month billed yearly
Good to know
Good for
- Online stores that want product reviews and Google Seller Ratings together
- Brands running email and SMS through Klaviyo or Attentive
- Stores moving from Yotpo, Okendo or Trustpilot that need reviews imported
Worth knowing
- There is no free plan on the pricing page; Essentials, from $23 a month on yearly billing, is the entry point.
- Price follows review invites sent: each email or SMS request counts once, and more invites move you up a price step.
- Each top-level domain is a separate subscription, so stores in several countries pay for each one.
- Google Seller Ratings start at Start-Up; AI replies, translation and API access need Plus.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$23
A month to start
REVIEWS.io is a paid product with a free trial, starting at $23 per month for up to 300 invites, billed annually ($29 monthly).
Set against its listed rivals at that size, that's the cheap end.
Essentials
$23
per month for up to 300 invites, billed annually ($29 monthly)
Product and company reviews, photo and video collection, automated review requests and 15+ on-site widgets.
Start-Up
$63
per month for 1,000 invites, billed annually ($79 monthly)
Adds Google Seller Ratings, rich snippets, imports, third-party reviews, Klaviyo and 100 SMS invites. $130 a month at 5,000 invites, billed monthly.
Grow
$140
per month for 1,000 invites, billed annually ($175 monthly)
Adds a reputation manager, AI review summary, competitor analysis and 100 survey replies. Rises with invites: $399 a month at 10,000, billed monthly.
Plus
$400
per month for 7,500 invites, billed annually ($500 monthly)
Adds AI review replies, translation, shoppable UGC galleries, Bazaarvoice syndication, API access and a success manager. Booked through a demo.
Trying it first
14-day free trial
Read from reviews.io on Oct 18, 2026.
Ways to pay less
Annual discount
Save 20% with yearly billing
REVIEWS.io gives 20% off for paying yearly: Essentials is $23 a month billed annually against $29 billed monthly. The yearly plan is chosen in the dashboard after signing up.
Stated on reviews.io
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Product and company reviews for online stores, priced by invites. Here is what it does, as its own site describes it, and what it covers: public API, AI features, surveys, review collection.
AI replies and translation wait for Plus.
- Review invites by email and SMS
- Sends review requests and reminders after a purchase by email, with SMS invites from Start-Up up, and a Review Booster to ask past customers.
- Product and company reviews
- Collects reviews of each product and of the business in one request, with photos and videos, and shows them in 15+ widgets.
- Google Seller Ratings
- From Start-Up, feeds company reviews to Google Seller Ratings, the stars shown on Google ads, and adds rich snippets for ratings in search.
- Surveys
- Post-purchase, post-review, abandoned-cart and on-site surveys with a survey builder; Grow and Plus include 100 survey replies a month.
- Reputation manager
- Grow and Plus add a reputation manager, competitor analysis and an AI summary of reviews; Plus adds AI-written replies and translation.
Where it runs
- Web
What it works with
- Shopify
- BigCommerce
- Klaviyo
- Gorgias
- Attentive
- Dotdigital
- Bazaarvoice
REVIEWS.io is made by REVIEWS.io.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
11/14
Other customer review tools it is graded above
REVIEWS.io's GPA of 2.6 is higher than 11 of the 14 other customer review tools we grade, and level with 1.
It stands best on value for money (B, above 11 of 14) and worst on ease of use (C, above 0).
Its paid plans start at $23 a month, against a middle price of $39.50 for the category: 3 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 15 customer review tools we grade, cut by the letter each got. REVIEWS.io’s own letter is outlined.
- BValue for moneyAbove 11 of 14
- CFree plan and trialAbove 4 of 14
- BFeaturesAbove 7 of 14
- CEase of useAbove 0 of 14
- BPlatforms and integrationsAbove 0 of 14
Price against what you get
Each dot is one of 14 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. REVIEWS.io is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of REVIEWS.io you could make: review collection and surveys. What surrounds it you could not. The 5 things listed below take a company, not a weekend.
It is one of the better ones too: its GPA of 2.6 is higher than 11 of the 14 other customer review tools we grade. It costs $276 a year.
What you could make
- Review collection and surveys: an app builder makes these well.
What you could not
- It plugs into other products, Shopify, BigCommerce and Klaviyo among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
- Sharing with other people, which means accounts and invitations.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. REVIEWS.io’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Trustpilot, Yotpo, Okendo, Judge.me and Stamped
The 5 tools REVIEWS.io is most often weighed against, with where each one differs from it.
- 2.2GPA
Trustpilot
Free plan · from $99/mo
Business reviews on Trustpilot's public site, with paid invite plans.
- Trustpilot has a free plan. REVIEWS.io does not, though it has a free trial.
- REVIEWS.io also covers surveys.
- Trustpilot also covers reports.
- 2.4GPA
Yotpo
Free plan · from $15/mo
Product reviews, photo UGC and loyalty for online stores.
- Yotpo has a free plan. REVIEWS.io does not, though it has a free trial.
- REVIEWS.io also covers surveys.
- 2.0GPA
Okendo
Free plan · from $19/mo
Product reviews for Shopify brands, with loyalty, quizzes and surveys.
- Okendo has a free plan. REVIEWS.io does not, though it has a free trial.
- 3.0GPA
Judge.me
Free plan · from $15/mo
Product reviews for Shopify stores with a free plan and one paid tier.
- Judge.me has a free plan. REVIEWS.io does not, though it has a free trial.
- REVIEWS.io also covers surveys.
- 1.8GPA
Stamped
From $23/mo
Product reviews, Q&A and a loyalty program for online stores.
- REVIEWS.io also covers surveys.
- Stamped also covers reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is REVIEWS.io free?
No, REVIEWS.io is a paid product, but you can try it first. 14-day free trial.
How much does REVIEWS.io cost?
REVIEWS.io lists 4 plans. Essentials: $23 per month for up to 300 invites, billed annually ($29 monthly).
What platforms does REVIEWS.io work on?
REVIEWS.io is available on Web.
Does REVIEWS.io offer any discounts?
REVIEWS.io publicly lists the following: Save 20% with yearly billing.
Does REVIEWS.io have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. REVIEWS.io is listed for Web.
Does REVIEWS.io have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. REVIEWS.io is listed for Web.
Is REVIEWS.io open source?
REVIEWS.io is not described as open source on its own site, as read on Oct 18, 2026.
Does REVIEWS.io have an API?
Yes. REVIEWS.io offers a public API, according to its own site.
What does REVIEWS.io integrate with?
REVIEWS.io's listing names Shopify, BigCommerce, Klaviyo, Gorgias, Attentive, Dotdigital, Bazaarvoice and Google.
Who makes REVIEWS.io?
REVIEWS.io is made by REVIEWS.io.
What are the alternatives to REVIEWS.io?
The closest alternatives to REVIEWS.io in our directory are Trustpilot, Yotpo, Okendo, Judge.me and Stamped.
How does REVIEWS.io compare with other customer review tools?
REVIEWS.io's GPA of 2.6 is higher than 11 of the 14 other customer review tools we grade, and level with 1.
Is REVIEWS.io good value for money?
ToolGPA grades REVIEWS.io B for value for money. Its paid plans start at $23 a month, against a middle price of $39.50 for the category: 3 of the 13 others that charge start lower.
Could I make my own version of REVIEWS.io?
The plain part of REVIEWS.io you could make: review collection and surveys.
Where this guide comes from
The prices, plans, platforms and features were read from REVIEWS.io’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from REVIEWS.io's own pages on 18 October 2026. Its pricing page turned our reader away when we checked it again, but its own price feed showed the same monthly prices. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by REVIEWS.io. Prices change, so check reviews.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,281
Tools graded, in 73 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,281
tools graded
73
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- REVIEWS.io, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/reviews-io
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "REVIEWS.io: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/reviews-io
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/reviews-io/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after REVIEWS.io, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 15 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Junip Insider's GuideProduct reviews for Shopify brands at flat prices with no order caps2.8 GPA
- NiceJob Insider's GuideReview requests and referrals for local service businesses2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what REVIEWS.io’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. REVIEWS.io is a trademark of its owner, and this guide is not made, paid for or approved by REVIEWS.io. Prices and plans change: check reviews.io before you buy.