The Service Autopilot Insider’s Guide
Everything we know about Service Autopilot in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Service Autopilot
The Insider’s Guide
Scheduling and invoicing software for lawn, cleaning and pest firms
Every plan, grade, refund rule and rival among field service apps, read from Service Autopilot’s own pages.
Made by BACKTELL LLC · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Service Autopilot’s own pages, its app-store listings and our grades. Every fact in it is on Service Autopilot’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 6 of the 87 other field service apps we grade
Service Autopilot is business software for lawn care, landscaping, cleaning, snow removal, pest control, pool and other field service companies. It handles scheduling and routing, invoicing and payments, customer and lead tracking, and on higher plans job costing and workflow automations. Plans are priced per month on an annual contract, plus a sign-up fee.
To get you started, here are 9 things to know about Service Autopilot, taken from its own pages and our grades.
Industry set-up, automations and customer data need loading before it works.
- 1
Best for lawn care and cleaning businesses on annual contracts
Every plan has a sign-up fee, and two-way texting, QuickBooks, the client portal and Smart Maps are Elite features or add-ons.
- 2
Paid plans start at $49 a month
As its pricing page puts it: $49 per month, billed annually, plus a sign-up fee.
- 3
You can try it first
Free trial offered; its length is not stated on the pricing page
- 4
It runs on Web
Web.
- 5
Scheduling and dispatch
Schedules and dispatches jobs from every plan; Pro adds route optimization, multi-day jobs and a dispatch calendar.
- 6
Invoicing and payments
Instant invoices and integrated payments on all plans, with a mobile app for taking payments in the field.
- 7
Customer and lead management
Stores customer and property details and tracks prospects and leads.
- 8
A 1.8 GPA, above 6 of 87
That is against the other field service apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Service Autopilot you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
Service Autopilot at a glance
- Pricing
- Free trial, from $49 per month, billed annually, plus a sign-up fee
- Free plan
- No
- Free trial
- Free trial offered; its length is not stated on the pricing page
- Runs on
- Web
- Made by
- BACKTELL LLC
- Category
- Field Service Software
- Our grade
- 1.8 GPA, weak
The report card
Best for lawn care and cleaning businesses on annual contracts
Service Autopilot covers scheduling, dispatch, invoicing, leads and job costing, with versions for different industries, from $49 a month billed annually. Every plan has a sign-up fee, and two-way texting, QuickBooks, the client portal and Smart Maps are Elite features or add-ons.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | Startup is $49 a month billed annually, but the QuickBooks link, texting and client portal sit on Elite or in add-ons, and Pro is $199, Pro Plus $499. Every plan has a sign-up fee of unstated size. |
| Free plan and trial | D | A free trial is offered, but its length and card terms aren't stated. There is no free plan. |
| Features | C | Scheduling and dispatch, invoicing and payments, customer and lead management, job costing and reporting, automations and industry versions. Two-way texting, QuickBooks integration, the client portal and Smart Maps are Elite features or add-ons on lower plans. |
| Ease of use | C | No store rating on record. Industry set-up, automations and customer data need loading before it works. |
| Platforms and integrations | B | Web, with QuickBooks Online, Gmail, Outlook and FleetSharp. No desktop app, and no phone apps are listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Service Autopilot is for
- Fits if you run a lawn care or cleaning business and are happy to pay for a year up front
- Works for firms that want job costing next to scheduling
Who it is not for
- Tight if you want to leave: the prices are for annual rates and downgrades happen at the end of the contract
- Pricey if you want texting, QuickBooks or the client portal, which are Elite features or add-ons
- Watch out: every plan carries a sign-up fee, and its amount isn't shown on the pricing page
- Watch out: each plan includes a set number of licences, 1 business and 1 mobile on Startup
Good to know
Good for
- Lawn, landscape, cleaning and snow businesses
- Owner-operators who want a low entry price
- Growing firms that want automations
Worth knowing
- Every plan carries a sign-up fee; its amount is not shown on the pricing page.
- Prices are for annual subscription rates and downgrades happen at the end of the contract period.
- Each plan includes a set number of licenses: 1 business and 1 mobile on Startup, up to 2 business and 8 mobile on Elite.
- Two-way texting, QuickBooks integration, client portal and Smart Maps are Elite features, or call-for-pricing add-ons on lower plans.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$49
A month to start
Service Autopilot is a paid product with a free trial, starting at $49 per month, billed annually, plus a sign-up fee.
Every plan has a sign-up fee of unstated size.
Startup
$49
per month, billed annually, plus a sign-up fee
Scheduling and dispatch, invoicing with integrated payments, expense tracking, and customer and lead management. 1 business user and 1 mobile license.
Pro
$199
per month, billed annually, plus a sign-up fee
Adds multi-day jobs, route optimization, a dispatch calendar, job costing, asset and employee tracking and custom reporting. 1 business user and 2 mobile licenses.
Pro Plus
$499
per month, billed annually, plus a sign-up fee
Adds automations, marketplace access and training content. 1 business user and 5 mobile licenses.
Elite
Custom
Everything in Pro Plus plus two-way texting, QuickBooks integration, client portal and multi-location management; priced on request. 2 business users and 8 mobile licenses.
Trying it first
Free trial offered; its length is not stated on the pricing page
Read from serviceautopilot.com on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Scheduling and invoicing software for lawn, cleaning and pest firms. Here is what it does, as its own site describes it, and what it covers: workflow automation, time tracking, invoicing, reports, job scheduling, quotes and estimates.
Scheduling and dispatch, invoicing and payments, customer and lead management, job costing and reporting, automations and industry versions.
- Scheduling and dispatch
- Schedules and dispatches jobs from every plan; Pro adds route optimization, multi-day jobs and a dispatch calendar.
- Invoicing and payments
- Instant invoices and integrated payments on all plans, with a mobile app for taking payments in the field.
- Customer and lead management
- Stores customer and property details and tracks prospects and leads.
- Job costing and reporting
- Job costing and analysis plus custom reports from the Pro plan up.
- Automations
- Pro Plus adds workflow automations that run on a schedule you set, with a marketplace for customizing them.
- Industry versions
- The site has separate pages for lawn care, landscaping, cleaning, snow removal, pest control, pool cleaning and general field service.
Where it runs
- Web
What it works with
- QuickBooks Online
- Gmail
- Outlook
- FleetSharp
Service Autopilot is made by BACKTELL LLC.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
6/87
Other field service apps it is graded above
Service Autopilot's GPA of 1.8 is higher than 6 of the 87 other field service apps we grade, and level with 24.
It stands best on platforms and integrations (B, above 7 of 87) and worst on value for money (D, above 0).
Its paid plans start at $49 a month, against a middle price of $50 for the category: 21 of the 53 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 5 tools score higher and cost less.
Each grade against the category
Every bar is all 88 field service apps we grade, cut by the letter each got. Service Autopilot’s own letter is outlined.
- DValue for moneyAbove 0 of 87
- DFree plan and trialAbove 41 of 87
- CFeaturesAbove 1 of 87
- CEase of useAbove 1 of 87
- BPlatforms and integrationsAbove 7 of 87
Price against what you get
Each dot is one of 54 field service apps. Further left costs less; higher up scores better on features, ease of use and platforms. Service Autopilot is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Service Autopilot you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 57 of the 87 other field service apps grade higher. It costs $588 a year.
What you could make
- Job scheduling, quotes and estimates, invoicing, reports and time tracking: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
What this rests on. Service Autopilot’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Jobber, GorillaDesk, FieldRoutes, LMN and Skimmer
The 5 tools Service Autopilot is most often weighed against, with where each one differs from it.
- 2.8GPA
Jobber
Free trial · from $29/mo
Quotes, scheduling and payments for home service businesses.
- Only Jobber lists iOS and Android apps.
- Service Autopilot also covers workflow automation and reports.
- Jobber also covers business texting and appointment booking.
- 2.4GPA
GorillaDesk
Free trial · from $49/mo
Field service software for pest control, lawn care and pool routes.
- Only GorillaDesk lists iOS and Android apps.
- Service Autopilot also covers workflow automation, time tracking and reports.
- GorillaDesk also covers time clock, appointment booking and review collection.
- 1.8GPA
FieldRoutes
Paid
Routing, scheduling and billing software for pest and lawn companies.
- Service Autopilot also covers time tracking, reports and quotes and estimates.
- FieldRoutes also covers dashboards.
- 1.8GPA
LMN
From $297/mo
Landscaping software with budgeting, estimating and job costing.
- Service Autopilot also covers workflow automation.
- LMN also covers dashboards.
- 2.2GPA
Skimmer
Free trial · from $49/mo
Routing, scheduling and billing software for pool service companies.
- Only Skimmer lists iOS and Android apps.
- Service Autopilot also covers workflow automation and time tracking.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
12
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Service Autopilot free?
No, Service Autopilot is a paid product, but you can try it first. Free trial offered; its length is not stated on the pricing page.
How much does Service Autopilot cost?
Service Autopilot lists 4 plans. Startup: $49 per month, billed annually, plus a sign-up fee.
What platforms does Service Autopilot work on?
Service Autopilot is available on Web.
Does Service Autopilot have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Service Autopilot is listed for Web.
Does Service Autopilot have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Service Autopilot is listed for Web.
Is Service Autopilot open source?
Service Autopilot is not described as open source on its own site, as read on Nov 12, 2026.
What does Service Autopilot integrate with?
Service Autopilot's listing names QuickBooks Online, Gmail, Outlook and FleetSharp.
Who makes Service Autopilot?
Service Autopilot is made by BACKTELL LLC.
What are the alternatives to Service Autopilot?
The closest alternatives to Service Autopilot in our directory are Jobber, GorillaDesk, FieldRoutes, LMN and Skimmer.
How does Service Autopilot compare with other field service apps?
Service Autopilot's GPA of 1.8 is higher than 6 of the 87 other field service apps we grade, and level with 24.
Is Service Autopilot good value for money?
ToolGPA grades Service Autopilot D for value for money. Its paid plans start at $49 a month, against a middle price of $50 for the category: 21 of the 53 others that charge start lower.
Could I make my own version of Service Autopilot?
To replace Service Autopilot you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from Service Autopilot’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Service Autopilot’s own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by BACKTELL LLC. Prices change, so check serviceautopilot.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Service Autopilot, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/service-autopilot
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Service Autopilot: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/service-autopilot
Know someone choosing between field service apps?
Send them this guide: toolgpa.com/tools/service-autopilot/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded field service apps after Service Autopilot, each with an Insider's Guide of its own.
- Field Service Software Insider's GuideEvery one of the 88 field service apps we grade, compared
- ServiceM8 Insider's GuideJob management for trades, priced by jobs a month, not users3.4 GPA
- Jobber Insider's GuideQuotes, scheduling and payments for home service businesses2.8 GPA
- Contractor Foreman Insider's GuideConstruction management for contractors, priced by team size2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Service Autopilot’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Service Autopilot is a trademark of its owner, and this guide is not made, paid for or approved by BACKTELL LLC. Prices and plans change: check serviceautopilot.com before you buy.