GorillaDesk vs Service Autopilot (2026): which should you pick?

Pick GorillaDesk if

• Fits if you run pest control and need chemical use records for every visit
• Works for lawn care and pool businesses with the same stops every week

Look elsewhere if

• Pricey if you text customers a lot, as it's $5 a month for a number plus credits from $50
• Tight if you need online booking or QuickBooks sync, which start on Pro at $99 a route
• Not for you if each tech runs a separate route and money's tight: routes two and three add $50 each on Basic, and on Growth route two alone adds $100
• Watch out: Basic routes up to 25 stops, and a yearly plan is billed in full at the start
• Skip it if you want a desktop app, as it's web, iPhone and Android only

Pick Service Autopilot if

• Fits if you run a lawn care or cleaning business and are happy to pay for a year up front
• Works for firms that want job costing next to scheduling

Look elsewhere if

• Tight if you want to leave: the prices are for annual rates and downgrades happen at the end of the contract
• Pricey if you want texting, QuickBooks or the client portal, which are Elite features or add-ons
• Watch out: every plan carries a sign-up fee, and its amount isn't shown on the pricing page
• Watch out: each plan includes a set number of licences, 1 business and 1 mobile on Startup

GorillaDesk

• Price is per route schedule: extra routes cost $50 a month each on Pro; Basic adds $50 then $30, and Growth $100, then $50, with 5 routes at $499.
• Texting costs extra: $5 a month for a local number, plus credits from $50 for 1,000 messages.
• Online booking, the customer portal, QuickBooks Online sync, Zapier and the API need Pro or Growth.
• A yearly subscription is billed in full up front; monthly plans can be cancelled or frozen at any time.

Service Autopilot

• Every plan carries a sign-up fee; its amount is not shown on the pricing page.
• Prices are for annual subscription rates and downgrades happen at the end of the contract period.
• Each plan includes a set number of licenses: 1 business and 1 mobile on Startup, up to 2 business and 8 mobile on Elite.
• Two-way texting, QuickBooks integration, client portal and Smart Maps are Elite features, or call-for-pricing add-ons on lower plans.

GorillaDesk

Scheduling and routing

Jobs appear as pins on a map and Basic orders up to 25 stops at a time; Pro routes with real street drive times and Growth suggests the best open slot.

Invoices, estimates and work orders

Automated invoices with flexible frequencies, estimates and work orders; Pro adds subscription billing through Square or Stripe and e-signatures.

Chemical and device tracking

Record material and chemical use for reports on every plan, and from Pro barcode traps and devices at commercial sites and track trends.

Automated reminders

Appointment confirmations, reminders and late-payment notices go out by email and text automatically, and broadcasts reach everyone on a day's calendar.

Booking, portal and reviews

From Pro, customers book from your website, manage their account in a portal and get asked for reviews after the visit.

Sales pipeline on Growth

Growth adds lead stages, sales opportunities with close dates, pipeline reports and estimate packages with required and optional items.

Service Autopilot

Scheduling and dispatch

Schedules and dispatches jobs from every plan; Pro adds route optimization, multi-day jobs and a dispatch calendar.

Invoicing and payments

Instant invoices and integrated payments on all plans, with a mobile app for taking payments in the field.

Customer and lead management

Stores customer and property details and tracks prospects and leads.

Job costing and reporting

Job costing and analysis plus custom reports from the Pro plan up.

Automations

Pro Plus adds workflow automations that run on a schedule you set, with a marketplace for customizing them.

Industry versions

The site has separate pages for lawn care, landscaping, cleaning, snow removal, pest control, pool cleaning and general field service.

GorillaDesk

• Basic$49

  per month for 1 route schedule, billed monthly

  Unlimited users, invoices, estimates, work orders, routing up to 25 stops, automations and 20 reports. Routes 2–3 add $50/mo each, 4+ add $30.

• Pro$99

  per month for 1 route schedule, billed monthly

  Adds online booking, a customer portal, subscription billing, Drive Matrix routing, reviews, e-signatures, QuickBooks Online, API and time clock.

• Growth$149

  per month for 1 route schedule, billed monthly

  Adds map measuring, best-time scheduling, estimate packages, a sales pipeline, custom fields and multi-branch support. Route 2 adds $100/mo, routes 3–4 $50 each.

Service Autopilot

• Startup$49

  per month, billed annually, plus a sign-up fee

  Scheduling and dispatch, invoicing with integrated payments, expense tracking, and customer and lead management. 1 business user and 1 mobile license.

• Pro$199

  per month, billed annually, plus a sign-up fee

  Adds multi-day jobs, route optimization, a dispatch calendar, job costing, asset and employee tracking and custom reporting. 1 business user and 2 mobile licenses.

• Pro Plus$499

  per month, billed annually, plus a sign-up fee

  Adds automations, marketplace access and training content. 1 business user and 5 mobile licenses.

• EliteCustom

  Everything in Pro Plus plus two-way texting, QuickBooks integration, client portal and multi-location management; priced on request. 2 business users and 8 mobile licenses.

GorillaDesk

• Annual discount

  One month free with yearly billing

  The pricing page offers a month free for paying yearly; the whole year is billed at the start of the subscription.

Service Autopilot

No public discounts listed.