GorillaDesk vs Service Fusion
We give GorillaDesk a 2.4 GPA and Service Fusion a 1.8, out of 4.0. GorillaDesk grades higher on value for money, the free plan and features. Service Fusion grades higher on ease of use. They get the same grade on platforms.
Price, platforms and features side by side. The table says where each price was read and when.
GorillaDesk
Field service software for pest control, lawn care and pool routes
Service Fusion
Field service software with flat pricing and unlimited users
How we grade them
| 2.4GPAGorillaDeskFair | 1.8GPAService FusionWeak | |
|---|---|---|
| Value for money | CYou pay per route, not per person. Three techs each running a route pay $149 a month on Basic ($49 plus $50 for each of two more), billed monthly, with a month free if you pay yearly. A crew riding together pays $49. That's mid-pack here. | DStarter is $208 a month billed yearly ($245 monthly) with unlimited users, so a crew of three pays $208, more than most tools here. Job photos, job costing and inventory are add-ons until Plus at $325. It does get cheaper per head as you grow. |
| Free plan and trial | CA 14-day free trial, the usual length here. No free plan. | FNo free plan and no free trial, just a demo. You'd be paying from the first month. |
| Features | BMap-based scheduling and routing, invoices, estimates, work orders, chemical and material records, automatic reminders, and from Pro online booking, a customer portal and subscription billing. The whole job for route businesses, plus pest control records. | CEstimates with options, scheduling and dispatch, invoicing, payments and QuickBooks sync on every plan. But on Starter, job photos, job costing, inventory, e-sign, the customer portal and recurring invoicing are all paid add-ons, which is a real gap. |
| Ease of use | CNo App Store rating on record for it. Booking, the customer portal and QuickBooks sync need Pro, and texting needs its own number and credits, so there's some setting up. | B4.6 from 1,420 App Store ratings for the technician app, which puts each day's jobs on a phone in the field. |
| Platforms and integrations | BWeb, iPhone and Android, with QuickBooks Online, Stripe, Square and Zapier, and an API from Pro. No desktop app. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Gusto, Profit Rhino, Customer Lobby, pulseM and LiveSwitch, plus an open API on Pro. No desktop app. |
| Best for | pest control, lawn and pool routes | bigger trade teams on one flat bill |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: GorillaDesk and Service Fusion. How we grade
Price against what you get
GorillaDesk starts at $49 a month and scores 2.7 out of 4 on features, ease of use and platforms. Service Fusion starts at $208 a month for each person and scores 2.7.
They score the same, and GorillaDesk starts $159 a month lower. Of the other field service apps on the chart, 3 score higher than GorillaDesk for less, and 4 score higher than Service Fusion for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- GorillaDesk starts at $49 per month for 1 route schedule, billed monthly. Service Fusion starts at $208 per month for unlimited users, billed annually ($245 billed monthly).
- GorillaDesk also covers time clock, appointment booking and review collection.
- Service Fusion also covers business phone line and inventory.
At a glance
| GorillaDesk | Service Fusion | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $49 per month for 1 route schedule, billed monthly | $208 per month for unlimited users, billed annually ($245 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | GorillaDesk | Service Fusion |
| Price read from | gorilladesk.com | servicefusion.com |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
GorillaDesk
- Pest control companies that must keep chemical use records
- Lawn care and pool route businesses with recurring visits
- Teams with many office or ride-along users who should not need paid seats
Service Fusion
- Trade companies with many technicians and office staff, since users are unlimited
- HVAC and plumbing businesses that keep their books in QuickBooks Desktop
- Teams that want a flat monthly price that does not grow with headcount
Worth knowing
GorillaDesk
- Price is per route schedule: extra routes cost $50 a month each on Pro and Growth, and $50 then $30 each on Basic.
- Texting costs extra: $5 a month for a local number, plus credits from $50 for 1,000 messages.
- Online booking, the customer portal, QuickBooks Online sync, Zapier and the API need Pro or Growth.
- A yearly subscription is billed in full up front; monthly plans can be cancelled or frozen at any time.
Service Fusion
- Even one technician pays the flat entry price of $208 a month billed annually; there is no per-user plan or free trial.
- On Starter, job photos, inventory, job costing, e-sign documents, the customer portal and recurring invoicing are paid add-ons.
- GPS fleet tracking and ServiceCall.ai are add-ons on every plan, with no price on the pricing page.
- Annual plans are charged as one payment at sign-up; monthly plans have no contract.
Key features
GorillaDesk
- Scheduling and routing
- Jobs appear as pins on a map and Basic orders up to 25 stops at a time; Pro routes with real street drive times and Growth suggests the best open slot.
- Invoices, estimates and work orders
- Automated invoices with flexible frequencies, estimates and work orders; Pro adds subscription billing through Square or Stripe and e-signatures.
- Chemical and device tracking
- Record material and chemical use for reports on every plan, and from Pro barcode traps and devices at commercial sites and track trends.
- Automated reminders
- Appointment confirmations, reminders and late-payment notices go out by email and text automatically, and broadcasts reach everyone on a day's calendar.
- Booking, portal and reviews
- From Pro, customers book from your website, manage their account in a portal and get asked for reviews after the visit.
- Sales pipeline on Growth
- Growth adds lead stages, sales opportunities with close dates, pipeline reports and estimate packages with required and optional items.
Service Fusion
- Estimates and jobs
- Build estimates with several options for the customer, turn them into jobs, and keep every customer's records and job history in one place.
- Scheduling and dispatch
- Schedule and dispatch technicians from the office, with text alerts to customers; the technician app shows jobs on a phone in the field.
- Invoicing and payments
- Invoice from the office or the field and take payments through Service Fusion Payments, powered by PaySimple; Pro adds progress and recurring billing.
- Job costing and inventory
- Plus tracks the cost of each job and the stock you carry; on Starter both are add-ons.
- QuickBooks sync
- Sync with QuickBooks Online or QuickBooks Desktop on every plan, so jobs, invoices and payments are not entered twice.
- Fleet GPS and AI calls
- GPS fleet tracking reports trips, distance, idle time and driving behavior, and ServiceCall.ai adds an AI phone system; both are add-ons.
Plans
GorillaDesk
Basic$49
per month for 1 route schedule, billed monthly
Unlimited users, invoices, estimates, work orders, routing up to 25 stops, automations and 20 reports. Routes 2–3 add $50/mo each, 4+ add $30.
Pro$99
per month for 1 route schedule, billed monthly
Adds online booking, a customer portal, subscription billing, Drive Matrix routing, reviews, e-signatures, QuickBooks Online, API and time clock.
Growth$149
per month for 1 route schedule, billed monthly
Adds map measuring for estimates, best-time scheduling, estimate packages, a sales pipeline, custom fields and multi-branch support.
Service Fusion
Starter$208
per month for unlimited users, billed annually ($245 billed monthly)
Estimates with options, scheduling and dispatch, invoicing, payments, QuickBooks sync, project management, reports and text alerts.
Plus$325
per month for unlimited users, billed annually ($382 billed monthly)
Adds job photo uploads, inventory management, job costing and integrated voice and text.
Pro$533
per month for unlimited users, billed annually ($627 billed monthly)
Adds the open API, custom and e-sign documents, a customer web portal, and progress and recurring invoicing.
Ways to pay less
GorillaDesk
- Annual discount
One month free with yearly billing
The pricing page offers a month free for paying yearly; the whole year is billed at the start of the subscription.
Service Fusion
- Annual discount
Save 15% with annual billing
Yearly billing lowers Starter from $245 to $208 a month, Plus from $382 to $325 and Pro from $627 to $533, charged as one payment at sign-up.
