FieldPulse vs Service Fusion
We give FieldPulse a 2.0 GPA and Service Fusion a 1.8, out of 4.0. FieldPulse grades higher on value for money and features. Service Fusion grades higher on ease of use. They get the same grade on the free plan and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
FieldPulse
Field service software for trades, priced by seat on a quote
Service Fusion
Field service software with flat pricing and unlimited users
How we grade them
| 2.0GPAFieldPulseFair | 1.8GPAService FusionWeak | |
|---|---|---|
| Value for money | CNo prices are published: it's priced per seat after a demo, with seats paid up front for a contract term, so there's no figure for a crew of three. No published price is a C by our rule, and the price book, phone and fleet tools are add-ons. | DStarter is $208 a month billed yearly ($245 monthly) with unlimited users, so a crew of three pays $208, more than most tools here. Job photos, job costing and inventory are add-ons until Plus at $325. It does get cheaper per head as you grow. |
| Free plan and trial | FNo free plan and no free trial. FieldPulse offers a live demo instead. | FNo free plan and no free trial, just a demo. You'd be paying from the first month. |
| Features | BScheduling and dispatch, work orders and multi-step projects, estimates, invoices, payments and financing, job costing, inventory, maintenance agreements, equipment records, a booking portal and an AI that drafts estimates. The whole job. | CEstimates with options, scheduling and dispatch, invoicing, payments and QuickBooks sync on every plan. But on Starter, job photos, job costing, inventory, e-sign, the customer portal and recurring invoicing are all paid add-ons, which is a real gap. |
| Ease of use | CNo App Store rating on record for it. You start with a demo and a quote, and custom workflows and add-ons mean some setting up before the crew is moving. | B4.6 from 1,420 App Store ratings for the technician app, which puts each day's jobs on a phone in the field. |
| Platforms and integrations | BWeb, iPhone and Android, with QuickBooks Online and Desktop. A short list, and no desktop app. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Gusto, Profit Rhino, Customer Lobby, pulseM and LiveSwitch, plus an open API on Pro. No desktop app. |
| Best for | HVAC and electrical firms selling maintenance plans | bigger trade teams on one flat bill |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: FieldPulse and Service Fusion. How we grade
Where they differ
- FieldPulse also covers appointment booking.
- Service Fusion also covers business phone line.
At a glance
| FieldPulse | Service Fusion | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $208 per month for unlimited users, billed annually ($245 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | FieldPulse | Service Fusion |
| Price read from | Not confirmed | servicefusion.com |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
FieldPulse
- HVAC, electrical and plumbing companies that want a quote fitted to their team
- Businesses selling maintenance agreements and tracking customer equipment
- Teams that use QuickBooks Desktop as well as QuickBooks Online
Service Fusion
- Trade companies with many technicians and office staff, since users are unlimited
- HVAC and plumbing businesses that keep their books in QuickBooks Desktop
- Teams that want a flat monthly price that does not grow with headcount
Worth knowing
FieldPulse
- No prices are published: pricing is per seat, quoted after a demo, and seats are bought up front for a contract term.
- There is no free trial; FieldPulse offers a live demo instead.
- Operator AI, Chat AI, the Engage phone system, fleet tracking, Pricebook, dynamic proposals and custom forms are add-ons priced separately.
Service Fusion
- Even one technician pays the flat entry price of $208 a month billed annually; there is no per-user plan or free trial.
- On Starter, job photos, inventory, job costing, e-sign documents, the customer portal and recurring invoicing are paid add-ons.
- GPS fleet tracking and ServiceCall.ai are add-ons on every plan, with no price on the pricing page.
- Annual plans are charged as one payment at sign-up; monthly plans have no contract.
Key features
FieldPulse
- Scheduling and work orders
- Schedule and dispatch technicians, manage work orders and multi-step projects, and set custom workflows that crews follow job by job.
- Estimates, invoices and payments
- Send estimates and invoices, take payments through FieldPulse Payments that link to the invoice automatically, and offer customers financing.
- Job costing and inventory
- Track costs against each job and manage inventory, with automatic sync to QuickBooks Online or QuickBooks Desktop.
- Agreements and assets
- Manage recurring maintenance agreements and the equipment at each customer site, with a customer portal and an online booking portal.
- Maverick AI assistant
- On every plan, Maverick answers questions about your live data, looks up customers and drafts estimates from your own prices.
- Offline mobile app
- The iOS and Android app keeps working without signal and syncs when the technician is back online.
Service Fusion
- Estimates and jobs
- Build estimates with several options for the customer, turn them into jobs, and keep every customer's records and job history in one place.
- Scheduling and dispatch
- Schedule and dispatch technicians from the office, with text alerts to customers; the technician app shows jobs on a phone in the field.
- Invoicing and payments
- Invoice from the office or the field and take payments through Service Fusion Payments, powered by PaySimple; Pro adds progress and recurring billing.
- Job costing and inventory
- Plus tracks the cost of each job and the stock you carry; on Starter both are add-ons.
- QuickBooks sync
- Sync with QuickBooks Online or QuickBooks Desktop on every plan, so jobs, invoices and payments are not entered twice.
- Fleet GPS and AI calls
- GPS fleet tracking reports trips, distance, idle time and driving behavior, and ServiceCall.ai adds an AI phone system; both are add-ons.
Plans
FieldPulse
Pricing could not be confirmed. See fieldpulse.com.
Service Fusion
Starter$208
per month for unlimited users, billed annually ($245 billed monthly)
Estimates with options, scheduling and dispatch, invoicing, payments, QuickBooks sync, project management, reports and text alerts.
Plus$325
per month for unlimited users, billed annually ($382 billed monthly)
Adds job photo uploads, inventory management, job costing and integrated voice and text.
Pro$533
per month for unlimited users, billed annually ($627 billed monthly)
Adds the open API, custom and e-sign documents, a customer web portal, and progress and recurring invoicing.
Ways to pay less
FieldPulse
No public discounts listed.
Service Fusion
- Annual discount
Save 15% with annual billing
Yearly billing lowers Starter from $245 to $208 a month, Plus from $382 to $325 and Pro from $627 to $533, charged as one payment at sign-up.
