FieldPulse vs ServiceTitan
We give FieldPulse a 2.0 GPA and ServiceTitan a 1.8, out of 4.0. FieldPulse grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
FieldPulse
Field service software for trades, priced by seat on a quote
Paid
ServiceTitan
Field service platform for residential and commercial trades
Paid
How we grade them
| 2.0GPAFieldPulseFair | 1.8GPAServiceTitanWeak | |
|---|---|---|
| Value for money | CNo prices are published: it's priced per seat after a demo, with seats paid up front for a contract term, so there's no figure for a crew of three. No published price is a C by our rule, and the price book, phone and fleet tools are add-ons. | CNo price is published: Starter, Essentials and The Works are priced per technician after a demo, so there's no figure for a crew of three. With nothing to compare, that's a C by our rule, and AI, contact centre and fleet tools cost extra on top. |
| Free plan and trial | FNo free plan and no free trial. FieldPulse offers a live demo instead. | FNo free plan, no free trial and no self-serve sign-up. Buying starts with a sales demo, so there's no way to try it on your own. |
| Features | BScheduling and dispatch, work orders and multi-step projects, estimates, invoices, payments and financing, job costing, inventory, maintenance agreements, equipment records, a booking portal and an AI that drafts estimates. The whole job. | BCall booking with recording, a dispatch board, a shared pricebook, on-site estimates, memberships, invoicing, payroll, commissions and ad tracking that ties spend to revenue, plus an offline field app. The whole job and then some. |
| Ease of use | CNo App Store rating on record for it. You start with a demo and a quote, and custom workflows and add-ons mean some setting up before the crew is moving. | DThe ServiceTitan Field app averages 3.46 from 5,310 App Store ratings, the lowest in this category, with 1,657 one-star ratings. Getting started also means a demo and a package fitted by sales. |
| Platforms and integrations | BWeb, iPhone and Android, with QuickBooks Online and Desktop. A short list, and no desktop app. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Xero, NetSuite, Sage Intacct, Acumatica, Viewpoint Vista and Sage 50. A strong list, but no desktop app. |
| Best for | HVAC and electrical firms selling maintenance plans | established HVAC and plumbing firms with an office |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: FieldPulse and ServiceTitan. How we grade
Where they differ
- FieldPulse also covers inventory and appointment booking.
- ServiceTitan also covers reports and call tracking.
In commonWebiOSAndroidInvoicingJob schedulingQuotes and estimates
At a glance
| FieldPulse | ServiceTitan | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | FieldPulse | ServiceTitan, Inc. |
| Price read from | Not confirmed | Not confirmed |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
FieldPulse
- HVAC, electrical and plumbing companies that want a quote fitted to their team
- Businesses selling maintenance agreements and tracking customer equipment
- Teams that use QuickBooks Desktop as well as QuickBooks Online
ServiceTitan
- HVAC, plumbing and electrical companies with office staff and several technicians
- Businesses that sell maintenance memberships and track technician commissions
- Commercial and construction contractors that need accounting system links
Worth knowing
FieldPulse
- No prices are published: pricing is per seat, quoted after a demo, and seats are bought up front for a contract term.
- There is no free trial; FieldPulse offers a live demo instead.
- Operator AI, Chat AI, the Engage phone system, fleet tracking, Pricebook, dynamic proposals and custom forms are add-ons priced separately.
ServiceTitan
- No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
- There is no free trial or self-serve sign-up; buying starts with a sales demo.
- AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.
Key features
FieldPulse
- Scheduling and work orders
- Schedule and dispatch technicians, manage work orders and multi-step projects, and set custom workflows that crews follow job by job.
- Estimates, invoices and payments
- Send estimates and invoices, take payments through FieldPulse Payments that link to the invoice automatically, and offer customers financing.
- Job costing and inventory
- Track costs against each job and manage inventory, with automatic sync to QuickBooks Online or QuickBooks Desktop.
- Agreements and assets
- Manage recurring maintenance agreements and the equipment at each customer site, with a customer portal and an online booking portal.
- Maverick AI assistant
- On every plan, Maverick answers questions about your live data, looks up customers and drafts estimates from your own prices.
- Offline mobile app
- The iOS and Android app keeps working without signal and syncs when the technician is back online.
ServiceTitan
- Call booking and dispatch
- Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.
- Pricebook and mobile estimates
- Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.
- Memberships and invoicing
- Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.
- Payroll, commissions and reports
- Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.
- Marketing attribution
- Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.
- Offline field app
- A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.
Plans
FieldPulse
Pricing could not be confirmed. See fieldpulse.com.
ServiceTitan
Pricing could not be confirmed. See servicetitan.com.
