Housecall Pro vs ServiceTitan
We give Housecall Pro a 2.6 GPA and ServiceTitan a 1.8, out of 4.0. Housecall Pro grades higher on the free plan and ease of use. They get the same grade on value for money, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Housecall Pro
Scheduling, quotes and payments for home service businesses
ServiceTitan
Field service platform for residential and commercial trades
How we grade them
| 2.6GPAHousecall ProGood | 1.8GPAServiceTitanWeak | |
|---|---|---|
| Value for money | CBasic is $59 a month but holds 1 user, so a crew of three starts on Essentials: $149 a month billed yearly ($189 monthly) for up to 5 users. That's the middle of what this category charges. Route optimization and service plans wait for Max at $299. | CNo price is published: Starter, Essentials and The Works are priced per technician after a demo, so there's no figure for a crew of three. With nothing to compare, that's a C by our rule, and AI, contact centre and fleet tools cost extra on top. |
| Free plan and trial | CA 14-day trial of the Max plan with no card needed, which is the usual deal here. There's no free plan to fall back on afterwards. | FNo free plan, no free trial and no self-serve sign-up. Buying starts with a sales demo, so there's no way to try it on your own. |
| Features | BOnline booking, scheduling and dispatch, estimates, invoices, card and bank payments, a price book, job costing and review requests, with routes, GPS and checklists on Essentials. That's the whole job. AI call answering and payroll cost extra. | BCall booking with recording, a dispatch board, a shared pricebook, on-site estimates, memberships, invoicing, payroll, commissions and ad tracking that ties spend to revenue, plus an offline field app. The whole job and then some. |
| Ease of use | B4.65 from 31,013 App Store ratings, more ratings than any other app in this category. The crew app runs in English and Spanish and techs can still view jobs offline. | DThe ServiceTitan Field app averages 3.46 from 5,310 App Store ratings, the lowest in this category, with 1,657 one-star ratings. Getting started also means a demo and a package fitted by sales. |
| Platforms and integrations | BWeb, iPhone and Android, with QuickBooks, Thumbtack, Google Local Services, Gusto, Mailchimp and CompanyCam. Zapier and the open API need Max, and there's no desktop app. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Xero, NetSuite, Sage Intacct, Acumatica, Viewpoint Vista and Sage 50. A strong list, but no desktop app. |
| Best for | home service crews that take bookings online | established HVAC and plumbing firms with an office |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Housecall Pro and ServiceTitan. How we grade
Where they differ
- Housecall Pro also covers appointment booking and review collection.
- ServiceTitan also covers reports and call tracking.
At a glance
| Housecall Pro | ServiceTitan | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $59 per month for 1 user, billed annually ($79 billed monthly) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial of the Max plan, no credit card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Housecall Pro (Codefied Inc.) | ServiceTitan, Inc. |
| Price read from | housecallpro.com | Not confirmed |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
Housecall Pro
- Home service trades such as HVAC, plumbing, electrical and cleaning
- Owner-operators who want booking, dispatch and payments in one app
- Teams with Spanish-speaking technicians
ServiceTitan
- HVAC, plumbing and electrical companies with office staff and several technicians
- Businesses that sell maintenance memberships and track technician commissions
- Commercial and construction contractors that need accounting system links
Worth knowing
Housecall Pro
- Basic includes 1 user, Essentials 5 and Max 8; the pricing page prices extra users only on Max, at $35 a month each.
- Route optimization, recurring service plans, Zapier and the open API are only on Max, the plan sold through a demo.
- Card processing starts at 2.59% a transaction and bank payments carry a 1% fee.
- AI call answering, payroll, bookkeeping, websites and vehicle GPS are add-ons with no price on the pricing page.
ServiceTitan
- No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
- There is no free trial or self-serve sign-up; buying starts with a sales demo.
- AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.
Key features
Housecall Pro
- Scheduling and dispatch
- Assign technicians to jobs on a shared schedule. Essentials adds routes and phone-based employee GPS tracking; Max reorders a day's jobs by live drive time.
- Estimates, invoices and payments
- Send estimates by text or email, invoice from the field, take cards and bank payments, deposit checks in the app and offer customers financing.
- Online booking and reviews
- Customers can book and pay online from Google or the business's own website, and review tools ask for reviews after the job and help share them.
- Price book and job costing
- A price book keeps service prices current and job costing tracks what each job costs. Essentials adds flat-rate pricing with margins and commission rates.
- Crew mobile app
- The iOS and Android app works in English and Spanish, with offline viewing, and from Essentials adds job checklists and annotated photo reports.
- Service plans and add-ons
- Max adds recurring maintenance agreements and visual sales proposals. AI call answering, payroll, bookkeeping, websites and vehicle GPS are sold separately.
ServiceTitan
- Call booking and dispatch
- Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.
- Pricebook and mobile estimates
- Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.
- Memberships and invoicing
- Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.
- Payroll, commissions and reports
- Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.
- Marketing attribution
- Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.
- Offline field app
- A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.
Plans
Housecall Pro
Basic$59
per month for 1 user, billed annually ($79 billed monthly)
Online booking, scheduling and dispatch, estimates, invoicing and payments, a price book, job costing and review management.
Essentials$149
per month for up to 5 users, billed annually ($189 billed monthly)
Adds routes, flat-rate pricing, checklists, photo reports, employee GPS tracking, commissions and QuickBooks Online sync.
Max$299
per month for up to 8 users, billed annually ($329 billed monthly)
Adds route optimization, recurring service plans, the sales proposal tool, the open API and a dedicated onboarding specialist. Extra users $35/mo each.
ServiceTitan
Pricing could not be confirmed. See servicetitan.com.
Ways to pay less
Housecall Pro
- Annual discount
Save $20 to $40 a month with annual billing
Annual billing lowers Basic from $79 to $59 a month, Essentials from $189 to $149 and Max from $329 to $299.
ServiceTitan
No public discounts listed.
