Housecall Pro vs Service Fusion
We give Housecall Pro a 2.6 GPA and Service Fusion a 1.8, out of 4.0. Housecall Pro grades higher on value for money, the free plan and features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Housecall Pro
Scheduling, quotes and payments for home service businesses
Service Fusion
Field service software with flat pricing and unlimited users
How we grade them
| 2.6GPAHousecall ProGood | 1.8GPAService FusionWeak | |
|---|---|---|
| Value for money | CBasic is $59 a month but holds 1 user, so a crew of three starts on Essentials: $149 a month billed yearly ($189 monthly) for up to 5 users. That's the middle of what this category charges. Route optimization and service plans wait for Max at $299. | DStarter is $208 a month billed yearly ($245 monthly) with unlimited users, so a crew of three pays $208, more than most tools here. Job photos, job costing and inventory are add-ons until Plus at $325. It does get cheaper per head as you grow. |
| Free plan and trial | CA 14-day trial of the Max plan with no card needed, which is the usual deal here. There's no free plan to fall back on afterwards. | FNo free plan and no free trial, just a demo. You'd be paying from the first month. |
| Features | BOnline booking, scheduling and dispatch, estimates, invoices, card and bank payments, a price book, job costing and review requests, with routes, GPS and checklists on Essentials. That's the whole job. AI call answering and payroll cost extra. | CEstimates with options, scheduling and dispatch, invoicing, payments and QuickBooks sync on every plan. But on Starter, job photos, job costing, inventory, e-sign, the customer portal and recurring invoicing are all paid add-ons, which is a real gap. |
| Ease of use | B4.65 from 31,013 App Store ratings, more ratings than any other app in this category. The crew app runs in English and Spanish and techs can still view jobs offline. | B4.6 from 1,420 App Store ratings for the technician app, which puts each day's jobs on a phone in the field. |
| Platforms and integrations | BWeb, iPhone and Android, with QuickBooks, Thumbtack, Google Local Services, Gusto, Mailchimp and CompanyCam. Zapier and the open API need Max, and there's no desktop app. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Gusto, Profit Rhino, Customer Lobby, pulseM and LiveSwitch, plus an open API on Pro. No desktop app. |
| Best for | home service crews that take bookings online | bigger trade teams on one flat bill |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Housecall Pro and Service Fusion. How we grade
Price against what you get
Housecall Pro starts at $59 a month and scores 3.0 out of 4 on features, ease of use and platforms. Service Fusion starts at $208 a month for each person and scores 2.7.
Housecall Pro scores higher and starts $149 a month lower. Of the other field service apps on the chart, 2 score higher than Housecall Pro for less, and 4 score higher than Service Fusion for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Housecall Pro starts at $59 per month for 1 user, billed annually ($79 billed monthly). Service Fusion starts at $208 per month for unlimited users, billed annually ($245 billed monthly).
- Housecall Pro also covers appointment booking and review collection.
- Service Fusion also covers business phone line and inventory.
At a glance
| Housecall Pro | Service Fusion | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $59 per month for 1 user, billed annually ($79 billed monthly) | $208 per month for unlimited users, billed annually ($245 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial of the Max plan, no credit card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Housecall Pro (Codefied Inc.) | Service Fusion |
| Price read from | housecallpro.com | servicefusion.com |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
Housecall Pro
- Home service trades such as HVAC, plumbing, electrical and cleaning
- Owner-operators who want booking, dispatch and payments in one app
- Teams with Spanish-speaking technicians
Service Fusion
- Trade companies with many technicians and office staff, since users are unlimited
- HVAC and plumbing businesses that keep their books in QuickBooks Desktop
- Teams that want a flat monthly price that does not grow with headcount
Worth knowing
Housecall Pro
- Basic includes 1 user, Essentials 5 and Max 8; the pricing page prices extra users only on Max, at $35 a month each.
- Route optimization, recurring service plans, Zapier and the open API are only on Max, the plan sold through a demo.
- Card processing starts at 2.59% a transaction and bank payments carry a 1% fee.
- AI call answering, payroll, bookkeeping, websites and vehicle GPS are add-ons with no price on the pricing page.
Service Fusion
- Even one technician pays the flat entry price of $208 a month billed annually; there is no per-user plan or free trial.
- On Starter, job photos, inventory, job costing, e-sign documents, the customer portal and recurring invoicing are paid add-ons.
- GPS fleet tracking and ServiceCall.ai are add-ons on every plan, with no price on the pricing page.
- Annual plans are charged as one payment at sign-up; monthly plans have no contract.
Key features
Housecall Pro
- Scheduling and dispatch
- Assign technicians to jobs on a shared schedule. Essentials adds routes and phone-based employee GPS tracking; Max reorders a day's jobs by live drive time.
- Estimates, invoices and payments
- Send estimates by text or email, invoice from the field, take cards and bank payments, deposit checks in the app and offer customers financing.
- Online booking and reviews
- Customers can book and pay online from Google or the business's own website, and review tools ask for reviews after the job and help share them.
- Price book and job costing
- A price book keeps service prices current and job costing tracks what each job costs. Essentials adds flat-rate pricing with margins and commission rates.
- Crew mobile app
- The iOS and Android app works in English and Spanish, with offline viewing, and from Essentials adds job checklists and annotated photo reports.
- Service plans and add-ons
- Max adds recurring maintenance agreements and visual sales proposals. AI call answering, payroll, bookkeeping, websites and vehicle GPS are sold separately.
Service Fusion
- Estimates and jobs
- Build estimates with several options for the customer, turn them into jobs, and keep every customer's records and job history in one place.
- Scheduling and dispatch
- Schedule and dispatch technicians from the office, with text alerts to customers; the technician app shows jobs on a phone in the field.
- Invoicing and payments
- Invoice from the office or the field and take payments through Service Fusion Payments, powered by PaySimple; Pro adds progress and recurring billing.
- Job costing and inventory
- Plus tracks the cost of each job and the stock you carry; on Starter both are add-ons.
- QuickBooks sync
- Sync with QuickBooks Online or QuickBooks Desktop on every plan, so jobs, invoices and payments are not entered twice.
- Fleet GPS and AI calls
- GPS fleet tracking reports trips, distance, idle time and driving behavior, and ServiceCall.ai adds an AI phone system; both are add-ons.
Plans
Housecall Pro
Basic$59
per month for 1 user, billed annually ($79 billed monthly)
Online booking, scheduling and dispatch, estimates, invoicing and payments, a price book, job costing and review management.
Essentials$149
per month for up to 5 users, billed annually ($189 billed monthly)
Adds routes, flat-rate pricing, checklists, photo reports, employee GPS tracking, commissions and QuickBooks Online sync.
Max$299
per month for up to 8 users, billed annually ($329 billed monthly)
Adds route optimization, recurring service plans, the sales proposal tool, the open API and a dedicated onboarding specialist. Extra users $35/mo each.
Service Fusion
Starter$208
per month for unlimited users, billed annually ($245 billed monthly)
Estimates with options, scheduling and dispatch, invoicing, payments, QuickBooks sync, project management, reports and text alerts.
Plus$325
per month for unlimited users, billed annually ($382 billed monthly)
Adds job photo uploads, inventory management, job costing and integrated voice and text.
Pro$533
per month for unlimited users, billed annually ($627 billed monthly)
Adds the open API, custom and e-sign documents, a customer web portal, and progress and recurring invoicing.
Ways to pay less
Housecall Pro
- Annual discount
Save $20 to $40 a month with annual billing
Annual billing lowers Basic from $79 to $59 a month, Essentials from $189 to $149 and Max from $329 to $299.
Service Fusion
- Annual discount
Save 15% with annual billing
Yearly billing lowers Starter from $245 to $208 a month, Plus from $382 to $325 and Pro from $627 to $533, charged as one payment at sign-up.
