ServiceMonster review (2026): is it worth $79.99 a month, billed yearly?
Field service software for cleaning and exterior service pros
Black Friday: is there a ServiceMonster sale?
ServiceMonster report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for cleaning and exterior service businesses
ServiceMonster covers estimates, invoicing, scheduling and routes, payments and a mobile app, with marketing tools on higher plans. It is for cleaning and exterior trades, every plan needs an annual commitment, and the pricing page still carries a New Year offer dated 2024.
Who ServiceMonster is for
- Fits if you run a carpet, window or pressure-washing business and want routes and invoices in one place
- Makes sense if you want a mobile app with before and after photos for your crew
Who ServiceMonster is not for
- Skip it if you want month-to-month: every plan needs an annual commitment
- Watch out: the pricing page shows a New Year offer dated 2024, so treat any promotion as expired
- Too light for non-cleaning trades, since its pages are built around cleaning
- Tight if you want to change plan yourself: that goes through support by email or phone
- Pricey if you grow, as extra users are $15 a month on Grow and $25 on Premier
Why ServiceMonster gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$79.99 a month for 1 user billed annually, $99.99 billed monthly. Grow is $149.99 for 5 users, Premier $229.99 for 10. Mid-range for the category, with the marketing tools on the dearer plans.
- DFree plan and trialA 14-day trial with no card is the only free offer, and the page says plans need an annual commitment.
- CFeaturesEstimates, invoicing, QuickBooks sync, routes, online payments, photos and an API. Marketing, reports and automation sit on dearer plans, and the focus is cleaning.
- CEase of useNo rating on record. You connect QuickBooks and set up the account, and plan changes go through support.
- BPlatforms and integrationsWeb plus iOS and Android apps, with QuickBooks, Google Calendar, 20+ listed connections and API access. No desktop app.
What these grades rest on. Graded from this listing, whose facts were read from ServiceMonster's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/servicemonster#review"><img src="https://toolgpa.com/badge/servicemonster.svg" alt="ServiceMonster: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where ServiceMonster stands among field service apps
ServiceMonster's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23.
It stands best on platforms and integrations (B, above 7 of 87) and worst on free plan and trial (D, above 41).
Its paid plans start at $79.99 a month, against a middle price of $50 for the category: 36 of the 53 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 12 tools score higher and cost less.
Each grade against the category
Every bar is all 88 field service apps we grade, cut by the letter each got. ServiceMonster’s own letter is outlined.
- CValue for moneyAbove 16 of 87, level with 56
- DFree plan and trialAbove 41 of 87, level with 13
- CFeaturesAbove 1 of 87, level with 53
- CEase of useAbove 1 of 87, level with 77
- BPlatforms and integrationsAbove 7 of 87, level with 79
Price against what you get
Each dot is one of 54 field service apps. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep ServiceMonster, or make your own?
Keep it
To replace ServiceMonster you would be making email sent in volume that still reaches the inbox. That is not a weekend's work, with an AI app builder or without one.
It costs $959.88 a year.
What you could make
- Job scheduling, quotes and estimates, invoicing, inventory and reports: an app builder makes these well.
What you could not
- Email sent in volume that still reaches the inbox.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, QuickBooks and Google Calendar among them, and has an API.
What this rests on. ServiceMonster’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is ServiceMonster?
ServiceMonster is field service software aimed at cleaning businesses such as carpet cleaning, window cleaning and pressure washing. It handles estimates, scheduling, dispatch, invoicing, payments and customer records, with marketing tools and an open API on the higher plans. Mobile apps are listed for iOS and Android.
Worth knowing
- The FAQ says every subscription level needs an annual commitment, even where the monthly price is shown.
- Plan changes are made by emailing or calling support, not in the account.
- The pricing page still carries a New Year offer dated 2024, so treat any promotion there as expired.
- Built around cleaning trades; the vendor's industry pages cover carpet cleaning, window cleaning and pressure washing.
Key features
- Estimates and invoicing
- Create and send quotes, turn them into orders and invoice customers, with a sync to QuickBooks Online and Desktop.
- Scheduling and dispatch
- A calendar shows open time and revenue by route, and dispatch builds routes with directions for crews.
- Payments
- Customers can pay online, and the integrations page lists payment processors that connect to the account.
- Marketing and drip campaigns
- Messaging, lead tracking, opportunities and drip campaigns are on the plan comparison, along with FillMySchedule direct mail.
- Mobile app with progress photos
- Staff can attach before and after photos to work and see job details from the iOS and Android apps.
- Open API and integrations
- The integrations page lists more than 20 connections, and API access is a plan feature with public developer documentation.
ServiceMonster pricing
As of Nov 13, 2026, ServiceMonster is a paid product with a free trial, starting at $79.99 per month for 1 user, billed annually ($99.99 billed monthly).
- Starts at
- $79.99 per month for 1 user, billed annually ($99.99 billed monthly)
- Free plan
- None
- Free trial
- 14-day free trial
| Plan | Price | What you get |
|---|---|---|
| Basic | $79.99per month for 1 user license, billed annually ($99.99 billed monthly) | One user license for managing clients and core operations. |
| Grow | $149.99per month for 5 users, billed annually ($199.99 billed monthly) | Adds marketing, lead tracking, reports and dashboards. Extra users are $15 a month each. |
| Premier | $229.99per month for 10 users, billed annually ($279.99 billed monthly) | The most complete plan, with automation and sales tools. Extra users are $25 a month each. |
Read from servicemonster.com on Nov 13, 2026. Prices change, so confirm with ServiceMonster before you buy.
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Common questions
Does ServiceMonster have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. ServiceMonster is listed for Web, iOS and Android.
Does ServiceMonster have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. ServiceMonster is listed for Web, iOS and Android.
Is ServiceMonster open source?
ServiceMonster is not described as open source on its own site, as read on Nov 13, 2026.
Does ServiceMonster have an API?
Yes. ServiceMonster offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.