Housecall Pro vs ServiceMonster (2026): which should you pick?
As of Nov 13, 2026, we pick Housecall Pro: it is third in our ranking of field service apps, and it grades higher too, 2.6 against 2.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Housecall Pro grades higher on the free plan, features and ease of use. They get the same grade on value for money and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Housecall Pro
Scheduling, quotes and payments for home service businesses
ServiceMonster
Field service software for cleaning and exterior service pros
Which one is for you
Pick Housecall Pro if
- Fits if you run an HVAC, plumbing or cleaning crew and want bookings, jobs and payments in one app
- Works for teams that win work through Thumbtack or Google Local Services
Look elsewhere if
- Pricey if you need route optimization or service plans, which only come with Max at $299 a month
- Skip it if you want AI call answering or payroll priced up front, as both are add-ons with no price shown
- Not for you if you want Zapier or the API on a small plan, since both are Max only
- Tight if you're a crew of 2 to 5, as Basic holds 1 user and Essentials at $149 is the floor
- Watch out: card processing starts at 2.59% and bank payments carry a 1% fee
Pick ServiceMonster if
- Fits if you run a carpet, window or pressure-washing business and want routes and invoices in one place
- Makes sense if you want a mobile app with before and after photos for your crew
Look elsewhere if
- Skip it if you want month-to-month: every plan needs an annual commitment
- Watch out: the pricing page shows a New Year offer dated 2024, so treat any promotion as expired
- Too light for non-cleaning trades, since its pages are built around cleaning
- Tight if you want to change plan yourself: that goes through support by email or phone
- Pricey if you grow, as extra users are $15 a month on Grow and $25 on Premier
How we grade them
| 2.6GPAHousecall ProGood | 2.0GPAServiceMonsterFair | |
|---|---|---|
| Value for money | CBasic is $59 a month but holds 1 user, so a crew of three starts on Essentials: $149 a month billed yearly ($189 monthly) for up to 5 users. That's the middle of what this category charges. Route optimization and service plans wait for Max at $299. | C$79.99 a month for 1 user billed annually, $99.99 billed monthly. Grow is $149.99 for 5 users, Premier $229.99 for 10. Mid-range for the category, with the marketing tools on the dearer plans. |
| Free plan and trial | CA 14-day trial of the Max plan with no card needed, which is the usual deal here. There's no free plan to fall back on afterwards. | DA 14-day trial with no card is the only free offer, and the page says plans need an annual commitment. |
| Features | BOnline booking, scheduling and dispatch, estimates, invoices, card and bank payments, a price book, job costing and review requests, with routes, GPS and checklists on Essentials. That's the whole job. AI call answering and payroll cost extra. | CEstimates, invoicing, QuickBooks sync, routes, online payments, photos and an API. Marketing, reports and automation sit on dearer plans, and the focus is cleaning. |
| Ease of use | B4.65 from 31,013 App Store ratings, more ratings than any other app in this category. The crew app runs in English and Spanish and techs can still view jobs offline. | CNo rating on record. You connect QuickBooks and set up the account, and plan changes go through support. |
| Platforms and integrations | BWeb, iPhone and Android, with QuickBooks, Thumbtack, Google Local Services, Gusto, Mailchimp and CompanyCam. Zapier and the open API need Max, and there's no desktop app. | BWeb plus iOS and Android apps, with QuickBooks, Google Calendar, 20+ listed connections and API access. No desktop app. |
| Best for | home service crews that take bookings online | cleaning and exterior service businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Housecall Pro and ServiceMonster. How we grade
Price against what you get
Housecall Pro starts at $59 a month and scores 3.0 out of 4 on features, ease of use and platforms. ServiceMonster starts at $79.99 a month and scores 2.3.
Housecall Pro scores higher and starts $20.99 a month lower. Of the other field service apps on the chart, 2 score higher than Housecall Pro for less, and 12 score higher than ServiceMonster for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Housecall Pro also covers appointment booking and review collection.
- ServiceMonster also covers marketing automation, reports and inventory.
At a glance
| Housecall Pro | ServiceMonster | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $59 per month for 1 user, billed annually ($79 billed monthly) | $79.99 per month for 1 user, billed annually ($99.99 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial of the Max plan, no credit card required | 14-day free trial |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Housecall Pro (Codefied Inc.) | ServiceMonster |
| Price read from | housecallpro.com | servicemonster.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Housecall Pro
- Basic includes 1 user, Essentials 5 and Max 8; the pricing page prices extra users only on Max, at $35 a month each.
- Route optimization, recurring service plans, Zapier and the open API are only on Max, the plan sold through a demo.
- Card processing starts at 2.59% a transaction and bank payments carry a 1% fee.
- AI call answering, payroll, bookkeeping, websites and vehicle GPS are add-ons with no price on the pricing page.
ServiceMonster
- The FAQ says every subscription level needs an annual commitment, even where the monthly price is shown.
- Plan changes are made by emailing or calling support, not in the account.
- The pricing page still carries a New Year offer dated 2024, so treat any promotion there as expired.
- Built around cleaning trades; the vendor's industry pages cover carpet cleaning, window cleaning and pressure washing.
Key features
Housecall Pro
- Scheduling and dispatch
- Assign technicians to jobs on a shared schedule. Essentials adds routes and phone-based employee GPS tracking; Max reorders a day's jobs by live drive time.
- Estimates, invoices and payments
- Send estimates by text or email, invoice from the field, take cards and bank payments, deposit checks in the app and offer customers financing.
- Online booking and reviews
- Customers can book and pay online from Google or the business's own website, and review tools ask for reviews after the job and help share them.
- Price book and job costing
- A price book keeps service prices current and job costing tracks what each job costs. Essentials adds flat-rate pricing with margins and commission rates.
- Crew mobile app
- The iOS and Android app works in English and Spanish, with offline viewing, and from Essentials adds job checklists and annotated photo reports.
- Service plans and add-ons
- Max adds recurring maintenance agreements and visual sales proposals. AI call answering, payroll, bookkeeping, websites and vehicle GPS are sold separately.
ServiceMonster
- Estimates and invoicing
- Create and send quotes, turn them into orders and invoice customers, with a sync to QuickBooks Online and Desktop.
- Scheduling and dispatch
- A calendar shows open time and revenue by route, and dispatch builds routes with directions for crews.
- Payments
- Customers can pay online, and the integrations page lists payment processors that connect to the account.
- Marketing and drip campaigns
- Messaging, lead tracking, opportunities and drip campaigns are on the plan comparison, along with FillMySchedule direct mail.
- Mobile app with progress photos
- Staff can attach before and after photos to work and see job details from the iOS and Android apps.
- Open API and integrations
- The integrations page lists more than 20 connections, and API access is a plan feature with public developer documentation.
Plans
Housecall Pro
Basic$59
per month for 1 user, billed annually ($79 billed monthly)
Online booking, scheduling and dispatch, estimates, invoicing and payments, a price book, job costing and review management.
Essentials$149
per month for up to 5 users, billed annually ($189 billed monthly)
Adds routes, flat-rate pricing, checklists, photo reports, employee GPS tracking, commissions and QuickBooks Online sync.
Max$299
per month for up to 8 users, billed annually ($329 billed monthly)
Adds route optimization, recurring service plans, the sales proposal tool, the open API and a dedicated onboarding specialist. Extra users $35/mo each.
ServiceMonster
Basic$79.99
per month for 1 user license, billed annually ($99.99 billed monthly)
One user license for managing clients and core operations.
Grow$149.99
per month for 5 users, billed annually ($199.99 billed monthly)
Adds marketing, lead tracking, reports and dashboards. Extra users are $15 a month each.
Premier$229.99
per month for 10 users, billed annually ($279.99 billed monthly)
The most complete plan, with automation and sales tools. Extra users are $25 a month each.
Ways to pay less
Housecall Pro
- Annual discount
Save $20 to $40 a month with annual billing
Annual billing lowers Basic from $79 to $59 a month, Essentials from $189 to $149 and Max from $329 to $299.
ServiceMonster
No public discounts listed.
Common questions
Which is cheaper, Housecall Pro or ServiceMonster?
As of Nov 13, 2026, Housecall Pro is cheaper to start with: $59 a month, against $79.99 a month for ServiceMonster. Housecall Pro starts at $59 per month for 1 user, billed annually ($79 billed monthly), and ServiceMonster starts at $79.99 per month for 1 user, billed annually ($99.99 billed monthly).
Which has a free plan, Housecall Pro or ServiceMonster?
As of Nov 13, 2026, neither Housecall Pro nor ServiceMonster has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.