The ServiceMonster Insider’s Guide
Everything we know about ServiceMonster in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
ServiceMonster
The Insider’s Guide
Field service software for cleaning and exterior service pros
Every plan, grade, refund rule and rival among field service apps, read from ServiceMonster’s own pages.
Made by ServiceMonster · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from ServiceMonster’s own pages, its app-store listings and our grades. Every fact in it is on ServiceMonster’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 31 of the 87 other field service apps we grade
ServiceMonster is field service software aimed at cleaning businesses such as carpet cleaning, window cleaning and pressure washing. It handles estimates, scheduling, dispatch, invoicing, payments and customer records, with marketing tools and an open API on the higher plans. Mobile apps are listed for iOS and Android.
To get you started, here are 9 things to know about ServiceMonster, taken from its own pages and our grades.
You connect QuickBooks and set up the account, and plan changes go through support.
- 1
Best for cleaning and exterior service businesses
ServiceMonster covers estimates, invoicing, scheduling and routes, payments and a mobile app, with marketing tools on higher plans.
- 2
Paid plans start at $79.99 a month
As its pricing page puts it: $79.99 per month for 1 user, billed annually ($99.99 billed monthly).
- 3
You can try it first
14-day free trial
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Estimates and invoicing
Create and send quotes, turn them into orders and invoice customers, with a sync to QuickBooks Online and Desktop.
- 6
Scheduling and dispatch
A calendar shows open time and revenue by route, and dispatch builds routes with directions for crews.
- 7
Payments
Customers can pay online, and the integrations page lists payment processors that connect to the account.
- 8
A 2.0 GPA, above 31 of 87
That is against the other field service apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace ServiceMonster you would be making email sent in volume that still reaches the inbox. That is not a weekend's work, with an AI app builder or without one.
ServiceMonster at a glance
- Pricing
- Free trial, from $79.99 per month for 1 user, billed annually ($99.99 billed monthly)
- Free plan
- No
- Free trial
- 14-day free trial
- Runs on
- Web, iOS, Android
- Made by
- ServiceMonster
- Category
- Field Service Software
- Our grade
- 2.0 GPA, fair
The report card
Best for cleaning and exterior service businesses
ServiceMonster covers estimates, invoicing, scheduling and routes, payments and a mobile app, with marketing tools on higher plans. It is for cleaning and exterior trades, every plan needs an annual commitment, and the pricing page still carries a New Year offer dated 2024.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $79.99 a month for 1 user billed annually, $99.99 billed monthly. Grow is $149.99 for 5 users, Premier $229.99 for 10. Mid-range for the category, with the marketing tools on the dearer plans. |
| Free plan and trial | D | A 14-day trial with no card is the only free offer, and the page says plans need an annual commitment. |
| Features | C | Estimates, invoicing, QuickBooks sync, routes, online payments, photos and an API. Marketing, reports and automation sit on dearer plans, and the focus is cleaning. |
| Ease of use | C | No rating on record. You connect QuickBooks and set up the account, and plan changes go through support. |
| Platforms and integrations | B | Web plus iOS and Android apps, with QuickBooks, Google Calendar, 20+ listed connections and API access. No desktop app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who ServiceMonster is for
- Fits if you run a carpet, window or pressure-washing business and want routes and invoices in one place
- Makes sense if you want a mobile app with before and after photos for your crew
Who it is not for
- Skip it if you want month-to-month: every plan needs an annual commitment
- Watch out: the pricing page shows a New Year offer dated 2024, so treat any promotion as expired
- Too light for non-cleaning trades, since its pages are built around cleaning
- Tight if you want to change plan yourself: that goes through support by email or phone
- Pricey if you grow, as extra users are $15 a month on Grow and $25 on Premier
Good to know
Good for
- Carpet, window and exterior cleaning companies
- Owner-operators who want one user license to start
- Cleaning businesses that want marketing and lead tools in the same system
Worth knowing
- The FAQ says every subscription level needs an annual commitment, even where the monthly price is shown.
- Plan changes are made by emailing or calling support, not in the account.
- The pricing page still carries a New Year offer dated 2024, so treat any promotion there as expired.
- Built around cleaning trades; the vendor's industry pages cover carpet cleaning, window cleaning and pressure washing.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$79.99
A month to start
ServiceMonster is a paid product with a free trial, starting at $79.99 per month for 1 user, billed annually ($99.99 billed monthly).
Mid-range for the category, with the marketing tools on the dearer plans.
Basic
$79.99
per month for 1 user license, billed annually ($99.99 billed monthly)
One user license for managing clients and core operations.
Grow
$149.99
per month for 5 users, billed annually ($199.99 billed monthly)
Adds marketing, lead tracking, reports and dashboards. Extra users are $15 a month each.
Premier
$229.99
per month for 10 users, billed annually ($279.99 billed monthly)
The most complete plan, with automation and sales tools. Extra users are $25 a month each.
Trying it first
14-day free trial
Read from servicemonster.com on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Field service software for cleaning and exterior service pros. Here is what it does, as its own site describes it, and what it covers: public API, marketing automation, invoicing, reports, inventory, job scheduling, quotes and estimates.
Estimates, invoicing, QuickBooks sync, routes, online payments, photos and an API.
- Estimates and invoicing
- Create and send quotes, turn them into orders and invoice customers, with a sync to QuickBooks Online and Desktop.
- Scheduling and dispatch
- A calendar shows open time and revenue by route, and dispatch builds routes with directions for crews.
- Payments
- Customers can pay online, and the integrations page lists payment processors that connect to the account.
- Marketing and drip campaigns
- Messaging, lead tracking, opportunities and drip campaigns are on the plan comparison, along with FillMySchedule direct mail.
- Mobile app with progress photos
- Staff can attach before and after photos to work and see job details from the iOS and Android apps.
- Open API and integrations
- The integrations page lists more than 20 connections, and API access is a plan feature with public developer documentation.
Where it runs
- Web
- iOS
- Android
What it works with
- QuickBooks
- Google Calendar
ServiceMonster is made by ServiceMonster.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
31/87
Other field service apps it is graded above
ServiceMonster's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23.
It stands best on platforms and integrations (B, above 7 of 87) and worst on free plan and trial (D, above 41).
Its paid plans start at $79.99 a month, against a middle price of $50 for the category: 36 of the 53 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 12 tools score higher and cost less.
Each grade against the category
Every bar is all 88 field service apps we grade, cut by the letter each got. ServiceMonster’s own letter is outlined.
- CValue for moneyAbove 16 of 87
- DFree plan and trialAbove 41 of 87
- CFeaturesAbove 1 of 87
- CEase of useAbove 1 of 87
- BPlatforms and integrationsAbove 7 of 87
Price against what you get
Each dot is one of 54 field service apps. Further left costs less; higher up scores better on features, ease of use and platforms. ServiceMonster is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace ServiceMonster you would be making email sent in volume that still reaches the inbox. That is not a weekend's work, with an AI app builder or without one.
It costs $959.88 a year.
What you could make
- Job scheduling, quotes and estimates, invoicing, inventory and reports: an app builder makes these well.
What you could not
- Email sent in volume that still reaches the inbox.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, QuickBooks and Google Calendar among them, and has an API.
What this rests on. ServiceMonster’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Jobber, Housecall Pro, GorillaDesk, Service Fusion and Kickserv
The 5 tools ServiceMonster is most often weighed against, with where each one differs from it.
- 2.8GPA
Jobber
Free trial · from $29/mo
Quotes, scheduling and payments for home service businesses.
- ServiceMonster also covers marketing automation, reports and inventory.
- Jobber also covers time tracking, business texting and appointment booking.
- 2.6GPA
Housecall Pro
Free trial · from $59/mo
Scheduling, quotes and payments for home service businesses.
- ServiceMonster also covers marketing automation, reports and inventory.
- Housecall Pro also covers appointment booking and review collection.
- 2.4GPA
GorillaDesk
Free trial · from $49/mo
Field service software for pest control, lawn care and pool routes.
- ServiceMonster also covers marketing automation, reports and inventory.
- GorillaDesk also covers time clock, appointment booking and review collection.
- 1.8GPA
Service Fusion
From $208/mo
Field service software with flat pricing and unlimited users.
- ServiceMonster also covers marketing automation and reports.
- Service Fusion also covers business phone line.
- 2.4GPA
Kickserv
Free trial · from $60/mo
Field service software with flat plans for 5, 10 or 20 users.
- ServiceMonster also covers marketing automation and inventory.
- Kickserv also covers time tracking and expense tracking.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is ServiceMonster free?
No, ServiceMonster is a paid product, but you can try it first. 14-day free trial.
How much does ServiceMonster cost?
ServiceMonster lists 3 plans. Basic: $79.99 per month for 1 user license, billed annually ($99.99 billed monthly).
What platforms does ServiceMonster work on?
ServiceMonster is available on Web, iOS and Android.
Does ServiceMonster have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. ServiceMonster is listed for Web, iOS and Android.
Does ServiceMonster have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. ServiceMonster is listed for Web, iOS and Android.
Is ServiceMonster open source?
ServiceMonster is not described as open source on its own site, as read on Nov 13, 2026.
Does ServiceMonster have an API?
Yes. ServiceMonster offers a public API, according to its own site.
What does ServiceMonster integrate with?
ServiceMonster's listing names QuickBooks and Google Calendar. A listing names up to eight integrations, so it may connect to more.
Who makes ServiceMonster?
ServiceMonster is made by a company of the same name.
What are the alternatives to ServiceMonster?
The closest alternatives to ServiceMonster in our directory are Jobber, Housecall Pro, GorillaDesk, Service Fusion and Kickserv.
How does ServiceMonster compare with other field service apps?
ServiceMonster's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23.
Is ServiceMonster good value for money?
ToolGPA grades ServiceMonster C for value for money. Its paid plans start at $79.99 a month, against a middle price of $50 for the category: 36 of the 53 others that charge start lower.
Could I make my own version of ServiceMonster?
To replace ServiceMonster you would be making email sent in volume that still reaches the inbox.
Where this guide comes from
The prices, plans, platforms and features were read from ServiceMonster’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from ServiceMonster's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by ServiceMonster. Prices change, so check servicemonster.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- ServiceMonster, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/servicemonster
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "ServiceMonster: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/servicemonster
Know someone choosing between field service apps?
Send them this guide: toolgpa.com/tools/servicemonster/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded field service apps after ServiceMonster, each with an Insider's Guide of its own.
- Field Service Software Insider's GuideEvery one of the 88 field service apps we grade, compared
- ServiceM8 Insider's GuideJob management for trades, priced by jobs a month, not users3.4 GPA
- Jobber Insider's GuideQuotes, scheduling and payments for home service businesses2.8 GPA
- Contractor Foreman Insider's GuideConstruction management for contractors, priced by team size2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what ServiceMonster’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. ServiceMonster is a trademark of its owner, and this guide is not made, paid for or approved by ServiceMonster. Prices and plans change: check servicemonster.com before you buy.