The SmartSuite Insider’s Guide
Everything we know about SmartSuite in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
SmartSuite
The Insider’s Guide
No-code work platform built on linked tables, views and automations
Every plan, grade, refund rule and rival among project management tools, read from SmartSuite’s own pages.
Made by SmartSuite Holdings, Inc. · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from SmartSuite’s own pages, its app-store listings and our grades. Every fact in it is on SmartSuite’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 20 of the 79 other project management tools we grade
SmartSuite is a no-code work management platform in which teams build Solutions: sets of linked tables with their own views, automations, dashboards and permissions. It ships more than 200 templates for projects, IT service, risk and compliance and business operations. Plans are priced per seat with minimums, and read-only users, commenters and people filling in forms are not billed.
To get you started, here are 9 things to know about SmartSuite, taken from its own pages and our grades.
No rating on record, and this is a kit you build before you use: tables, links, views and automations.
- 1
Best for building your own tracker from tables
SmartSuite is an Airtable-style kit: linked tables you shape into project trackers, IT desks or risk registers, shown as grids, boards, Gantt charts and dashboards, with automations doing the dull bits.
- 2
Paid plans start at $15 a month for each person
As its pricing page puts it: $15 per seat / month, billed annually ($20 billed monthly).
- 3
You can try it first
14-day free trial of Professional, no credit card required and no automatic charge
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Solutions and linked tables
Model work as tables of records with more than 40 field types and links between tables, grouped into Solutions that can start from 200+ templates.
- 6
Grid, kanban, Gantt and other views
Show the same records as a grid, kanban board, calendar, timeline, Gantt chart or map, and build dashboards from widgets.
- 7
Automations
Triggers, conditions and multi-step actions run routine work; plans allow 25,000, 100,000 or 500,000 automation runs and API calls a month.
- 8
A 2.4 GPA, above 20 of 79
That is against the other project management tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace SmartSuite you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
SmartSuite at a glance
- Pricing
- Free trial, from $15 per seat / month, billed annually ($20 billed monthly)
- Free plan
- No
- Free trial
- 14-day free trial of Professional, no credit card required and no automatic charge
- Runs on
- Web, iOS, Android
- Made by
- SmartSuite Holdings, Inc., since 2021
- Category
- Project Management
- Our grade
- 2.4 GPA, fair
The report card
Best for building your own tracker from tables
SmartSuite is an Airtable-style kit: linked tables you shape into project trackers, IT desks or risk registers, shown as grids, boards, Gantt charts and dashboards, with automations doing the dull bits. Over 200 templates help you start. There's no free plan, though, and Team bills at least 3 seats at $15 each, even if it's just you.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Team is $15 a seat a month billed yearly, $20 monthly, above this category's dear quarter but short of its dearest tenth. It bills at least 3 seats, so you pay for three even on your own. Viewers, commenters and people filling in forms are free, which softens it. |
| Free plan and trial | C | No free plan, but a 14-day trial of Professional with no card and no automatic charge. If it ends without a plan, the account is switched off, though your data is kept. |
| Features | B | The whole job and more: 40+ field types in linked tables, grid, kanban, calendar, timeline, Gantt and map views, dashboards, multi-step automations, branded forms and an AI copilot that builds tables from a prompt. Team does cap a Solution at 5,000 records. |
| Ease of use | C | No rating on record, and this is a kit you build before you use: tables, links, views and automations. The 200+ templates and the copilot get you a first draft quickly. |
| Platforms and integrations | B | Web, iPhone and Android, with Slack, Microsoft Teams, Jira, Salesforce, HubSpot, Gmail, Zapier and Make, and a REST API. No desktop app, which is what keeps it off an A. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who SmartSuite is for
- Great if you want Airtable-style tables with Gantt charts and automations built in
- Handy when lots of people only view or fill in forms, since they aren't billed
- Good for risk, compliance and IT teams who'd start from a ready-made template
Who it is not for
- Skip it if you're on your own, as Team bills at least 3 seats
- Not for you if you want a free plan, because the account shuts when the trial ends
- Pricey if you need two-factor sign-in, which starts on Professional at $32 a seat
Good to know
Good for
- Teams that want Airtable-style tables with project views and automations
- Risk, compliance and IT teams starting from ready-made templates
- Organizations with many viewers and form submitters who should not need paid seats
Worth knowing
- There is no free plan; Team needs at least 3 billable users and Professional at least 5.
- Team is capped at 5,000 records per Solution; at the limit you cannot add records until you upgrade.
- Two-factor authentication starts on Professional, and SSO, SCIM, audit logs and HIPAA support are Enterprise only.
- When the trial ends without a plan, the account is disabled, though its data is kept.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$15
A month to start, for each person
SmartSuite is a paid product with a free trial, starting at $15 per seat / month, billed annually ($20 billed monthly).
Viewers, commenters and people filling in forms are free, which softens it.
Team
$15
per seat / month, billed annually ($20 billed monthly)
Minimum 3 billable users. 5,000 records per Solution, 50 GB of storage, 25,000 automation runs and API calls a month, 1 year of history.
Professional
$32
per seat / month, billed annually ($36 billed monthly)
Minimum 5 billable users. 100,000 records per Solution, 100 GB, 100,000 runs a month, folders, Gmail and Outlook, advanced permissions.
Enterprise
Custom
400,000 records per Solution, 500 GB and 500,000 runs a month, with SSO, SCIM, audit logs, DLP, EU data residency and a HIPAA BAA.
Signature
Custom
Priced per solution rather than per user, for organizations rolling a solution such as GRC or ITSM out to hundreds or thousands of people.
Trying it first
14-day free trial of Professional, no credit card required and no automatic charge
Read from smartsuite.com on Oct 18, 2026.
Ways to pay less
Annual discount
Lower per-seat rates on annual billing
Billed annually, Team is $15 per seat a month instead of $20 and Professional is $32 instead of $36.
Stated on smartsuite.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
No-code work platform built on linked tables, views and automations. Here is what it does, as its own site describes it, and what it covers: public API, AI features, databases, kanban boards, Gantt & timelines, workflow automation, no-code.
Web, iPhone and Android, with Slack, Microsoft Teams, Jira, Salesforce, HubSpot, Gmail, Zapier and Make, and a REST API.
- Solutions and linked tables
- Model work as tables of records with more than 40 field types and links between tables, grouped into Solutions that can start from 200+ templates.
- Grid, kanban, Gantt and other views
- Show the same records as a grid, kanban board, calendar, timeline, Gantt chart or map, and build dashboards from widgets.
- Automations
- Triggers, conditions and multi-step actions run routine work; plans allow 25,000, 100,000 or 500,000 automation runs and API calls a month.
- AI copilot and agents
- The Workflow Builder Copilot creates tables, fields and views from a written prompt, and AI agents can make choices and generate content inside workflows.
- Forms and collaboration
- Branded forms collect records from people who are not billed, and comments with @mentions, record following and notifications keep discussion on the record.
- Permissions and history
- Account, Solution and record permissions on every plan, field and view permissions from Professional, and change history kept 1, 2 or 3 years by plan.
Where it runs
- Web
- iOS
- Android
What it works with
- Slack
- Microsoft Teams
- Jira Cloud
- Salesforce
- HubSpot
- Gmail
- Zapier
- Make
SmartSuite is made by SmartSuite Holdings, Inc., and has been around since 2021.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
20/79
Other project management tools it is graded above
SmartSuite's GPA of 2.4 is higher than 20 of the 79 other project management tools we grade, and level with 21.
It stands best on features (B, above 27 of 79) and worst on ease of use (C, above 2).
Its paid plans start at $15 a month for each person, against a middle price of $8 for the category: 61 of the 74 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 26 tools score higher and cost less.
Each grade against the category
Every bar is all 80 project management tools we grade, cut by the letter each got. SmartSuite’s own letter is outlined.
- CValue for moneyAbove 16 of 79
- CFree plan and trialAbove 4 of 79
- BFeaturesAbove 27 of 79
- CEase of useAbove 2 of 79
- BPlatforms and integrationsAbove 6 of 79
Price against what you get
Each dot is one of 78 project management tools. Further left costs less; higher up scores better on features, ease of use and platforms. SmartSuite is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace SmartSuite you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 38 of the 79 other project management tools grade higher. It costs $180 a year.
What you could make
- Kanban boards and Gantt & timelines: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- A builder that other people can use without writing code.
- Databases with views, filters and links between them.
- A real app for iOS and Android. Something home-made would be a web page.
- It is priced for each person, which means accounts and billing for a team.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
- What a company asks for before it lets staff use something: roles and permissions.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. SmartSuite’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Airtable, monday.com, Smartsheet, ClickUp and Fibery
The 5 tools SmartSuite is most often weighed against, with where each one differs from it.
- 3.0GPA
Airtable
Free plan · from $20/mo
Relational database platform for building team workflows and apps.
- Airtable has a free plan. SmartSuite does not, though it has a free trial.
- Only Airtable lists macOS and Windows apps.
- SmartSuite also covers no-code.
- 2.8GPA
monday.com
Free plan · from $9/mo
Board-based work management with automations and dashboards.
- monday.com has a free plan. SmartSuite does not, though it has a free trial.
- Only monday.com lists macOS and Windows apps.
- SmartSuite also covers databases and no-code.
- 3.0GPA
Smartsheet
Free trial · from $9/mo
Spreadsheet-style project and work management for teams.
- Only Smartsheet lists macOS and Windows apps.
- SmartSuite also covers databases and no-code.
- Smartsheet also covers tasks and calendar.
- 3.0GPA
ClickUp
Free plan · from $7/mo
Work platform combining tasks, docs, chat and dashboards.
- ClickUp has a free plan. SmartSuite does not, though it has a free trial.
- Only ClickUp lists macOS, Windows and Linux apps.
- Only ClickUp lists a browser extension.
- 2.8GPA
Fibery
Free plan · from $12/mo
Build-your-own work platform on connected databases.
- Fibery has a free plan. SmartSuite does not, though it has a free trial.
- Only Fibery lists macOS and Windows apps.
- Only Fibery lists a browser extension.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is SmartSuite free?
No, SmartSuite is a paid product, but you can try it first. 14-day free trial of Professional, no credit card required and no automatic charge.
How much does SmartSuite cost?
SmartSuite lists 4 plans. Team: $15 per seat / month, billed annually ($20 billed monthly).
What platforms does SmartSuite work on?
SmartSuite is available on Web, iOS and Android.
Does SmartSuite offer any discounts?
SmartSuite publicly lists the following: Lower per-seat rates on annual billing.
Does SmartSuite have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. SmartSuite is listed for Web, iOS and Android.
Does SmartSuite have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. SmartSuite is listed for Web, iOS and Android.
Is SmartSuite open source?
SmartSuite is not described as open source on its own site, as read on Oct 18, 2026.
Does SmartSuite have an API?
Yes. SmartSuite offers a public API, according to its own site.
What does SmartSuite integrate with?
SmartSuite's listing names Slack, Microsoft Teams, Jira Cloud, Salesforce, HubSpot, Gmail, Zapier and Make.
Who makes SmartSuite?
SmartSuite is made by SmartSuite Holdings, Inc. It dates from 2021.
What are the alternatives to SmartSuite?
The closest alternatives to SmartSuite in our directory are Airtable, monday.com, Smartsheet, ClickUp and Fibery.
How does SmartSuite compare with other project management tools?
SmartSuite's GPA of 2.4 is higher than 20 of the 79 other project management tools we grade, and level with 21.
Is SmartSuite good value for money?
ToolGPA grades SmartSuite C for value for money. Its paid plans start at $15 a month for each person, against a middle price of $8 for the category: 61 of the 74 others that charge start lower.
Could I make my own version of SmartSuite?
To replace SmartSuite you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from SmartSuite’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from SmartSuite's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by SmartSuite Holdings, Inc. Prices change, so check smartsuite.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,021
Tools graded, in 54 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,021
tools graded
54
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- SmartSuite, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/smartsuite
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "SmartSuite: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/smartsuite
Know someone choosing between project management tools?
Send them this guide: toolgpa.com/tools/smartsuite/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded project management tools after SmartSuite, each with an Insider's Guide of its own.
- Project Management Insider's GuideEvery one of the 80 project management tools we grade, compared
- GitHub Issues Insider's GuideIssue tracking and project planning built into GitHub3.4 GPA
- Freedcamp Insider's GuideProject management suite with a free plan for unlimited users3.2 GPA
- Huly Insider's GuideOpen-source project management with chat, docs and video calls3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what SmartSuite’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. SmartSuite is a trademark of its owner, and this guide is not made, paid for or approved by SmartSuite Holdings, Inc. Prices and plans change: check smartsuite.com before you buy.