The SmartTask Insider’s Guide
Everything we know about SmartTask in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
SmartTask
The Insider’s Guide
Project management, time tracking and CRM for client work
Every plan, grade, refund rule and rival among project management tools, read from SmartTask’s own pages.
Made by Softronics Systems Pvt Ltd · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from SmartTask’s own pages, its app-store listings and our grades. Every fact in it is on SmartTask’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 98 of the 149 other project management tools we grade
SmartTask is a work management tool for teams that deliver client projects. It pairs tasks, board, timeline and calendar views with time tracking, resource planning, a branded client portal and a simple sales CRM. The free plan has no limit on users, projects or tasks, and paid plans add workflow, reporting and budgeting features.
To get you started, here are 9 things to know about SmartTask, taken from its own pages and our grades.
Many modules mean setup before a team is productive.
- 1
Best for client work with tasks, time tracking and a CRM
SmartTask bundles tasks, time tracking, a client portal and a sales CRM, with a free plan that has unlimited users and tasks.
- 2
Paid plans start at $6 a month for each person
As its pricing page puts it: $6 per user / month, billed yearly ($12 billed monthly).
- 3
There is a free plan
Unlimited tasks, users, projects, contacts and guests, with embed views and Karma points.
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Multiple work views
Tasks can be viewed as a list, a drag-and-drop board, a calendar or a timeline, with subtasks, dependencies and recurring tasks.
- 6
Time tracking and budgeting
Hours are logged against tasks, timesheets can be locked once approved, and project budgets sit alongside them. Both need the Business plan.
- 7
Resource management
Leave tracking and workload planning show who has capacity, and a Resource AI feature suggests allocations based on balanced workloads.
- 8
A 2.6 GPA, above 98 of 149
That is against the other project management tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace SmartTask you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
SmartTask at a glance
- Pricing
- Free plan, from $6 per user / month, billed yearly ($12 billed monthly)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web, iOS, Android
- Made by
- Softronics Systems Pvt Ltd
- Category
- Project Management
- Our grade
- 2.6 GPA, good
The report card
Best for client work with tasks, time tracking and a CRM
SmartTask bundles tasks, time tracking, a client portal and a sales CRM, with a free plan that has unlimited users and tasks. Timeline, dashboards, time tracking and budgeting all need Business at $11 a user, and the monthly rate is double the yearly.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Premium is $6 per user a month billed yearly, which is the figure the cheaper quarter of the category starts at. Business is $11. |
| Free plan and trial | B | Free plan with unlimited tasks, users, projects, contacts and guests. Custom fields, reminders, forms and workflows are paid. |
| Features | C | Views, time tracking, budgeting, client portal and CRM. Timeline, dashboards, portfolios and time tracking need the Business plan. |
| Ease of use | C | No store rating on record. Many modules mean setup before a team is productive. |
| Platforms and integrations | B | Web, iOS and Android apps with Google Drive and Dropbox. No desktop app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who SmartTask is for
- Fits if you run client projects and want time tracking and a CRM in the same tool
- Works for small teams that want a free plan with no user cap
Who it is not for
- Pricey if you pay monthly, at $12 for Premium and $16 for Business against $6 and $11 yearly
- Tight if you want time tracking or budgeting, which need Business at $11
- Watch out: custom branding is a paid add-on on Business
- Skip it if you need single sign-on or enterprise API access, as they are Enterprise only with no published price
Good to know
Good for
- Agencies and consultancies delivering client projects
- Teams that want unlimited users on a free plan
- Teams that keep a light CRM alongside project work
Worth knowing
- Timeline view, dashboards, portfolios, time tracking and budgeting need the Business plan.
- Custom branding is a paid add-on on Business; white-labeling is an Enterprise feature.
- Single sign-on and enterprise API access are limited to Enterprise, which has no published price.
- Monthly billing costs $12 (Premium) and $16 (Business) per user, twice or more the yearly rates.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$6
A month to start, for each person. There is a free plan too
SmartTask has a free plan. Paid plans start at $6 per user / month, billed yearly ($12 billed monthly).
Free plan with unlimited tasks, users, projects, contacts and guests.
Free Forever
$0
Unlimited tasks, users, projects, contacts and guests for teams exploring the core features.
Premium
$6
per user / month, billed yearly ($12 billed monthly)
Adds custom fields, milestones, reminders, forms, private groups, workflows, AI agents and attendance.
Business
$11
per user / month, billed yearly ($16 billed monthly)
Adds timeline view, dashboards, portfolios, time tracking, budgeting and call recording integration. Custom branding is an add-on.
Enterprise
Custom
Adds single sign-on, white-labeling, enterprise API access, a customer success manager and managed services. Sold through sales.
The free plan
Unlimited tasks, users, projects, contacts and guests, with embed views and Karma points.
Read from smarttask.io on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Project management, time tracking and CRM for client work. Here is what it does, as its own site describes it, and what it covers: tasks, kanban boards, Gantt & timelines, sales pipeline, workflow automation, time tracking, AI agents.
Views, time tracking, budgeting, client portal and CRM.
- Multiple work views
- Tasks can be viewed as a list, a drag-and-drop board, a calendar or a timeline, with subtasks, dependencies and recurring tasks.
- Time tracking and budgeting
- Hours are logged against tasks, timesheets can be locked once approved, and project budgets sit alongside them. Both need the Business plan.
- Resource management
- Leave tracking and workload planning show who has capacity, and a Resource AI feature suggests allocations based on balanced workloads.
- Client portal and guests
- Guests can be invited to see chosen projects, tasks and comments while internal items stay private. Custom branding is a paid add-on.
- Sales CRM
- A CRM module tracks contacts and sales processes next to project work, with contacts that can be attached to tasks.
- Workflows and AI agents
- Multi-step workflow automations and AI agents are included from the Premium plan upward.
Where it runs
- Web
- iOS
- Android
What it works with
- Google Drive
- Dropbox
SmartTask is made by Softronics Systems Pvt Ltd.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
98/149
Other project management tools it is graded above
SmartTask's GPA of 2.6 is higher than 98 of the 149 other project management tools we grade, and level with 21.
It stands best on value for money (B, above 114 of 149) and worst on features (C, above 2).
Its paid plans start at $6 a month for each person, against a middle price of $9 for the category: 26 of the 121 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 16 tools score higher and cost less.
Each grade against the category
Every bar is all 150 project management tools we grade, cut by the letter each got. SmartTask’s own letter is outlined.
- BValue for moneyAbove 114 of 149
- BFree plan and trialAbove 101 of 149
- CFeaturesAbove 2 of 149
- CEase of useAbove 7 of 149
- BPlatforms and integrationsAbove 26 of 149
Price against what you get
Each dot is one of 128 project management tools. Further left costs less; higher up scores better on features, ease of use and platforms. SmartTask is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace SmartTask you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
It costs $72 a year.
What you could make
- Tasks, kanban boards, Gantt & timelines, time tracking and sales pipeline: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- An AI agent, with the models and the safeguards behind it.
- A real app for iOS and Android. Something home-made would be a web page.
- It is priced for each person, which means accounts and billing for a team.
What this rests on. SmartTask’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Productive, Teamwork.com, Scoro, ClickUp and Asana
The 5 tools SmartTask is most often weighed against, with where each one differs from it.
- 2.4GPA
Productive
Free trial · from $10/mo
Projects, resourcing and finances for agencies and consultancies.
- SmartTask has a free plan. Productive does not, though it has a free trial.
- Only Productive lists macOS and Windows apps.
- SmartTask also covers sales pipeline, workflow automation and AI agents.
- 2.4GPA
Teamwork.com
Free plan · from $9.99/mo
Project and resource management for client service teams.
- Only Teamwork.com lists macOS and Windows apps.
- Only Teamwork.com lists a browser extension.
- SmartTask also covers sales pipeline and AI agents.
- 2.2GPA
Scoro
Free trial · from $17/mo
Modular professional services automation for service firms.
- SmartTask has a free plan. Scoro does not, though it has a free trial.
- SmartTask also covers workflow automation and AI agents.
- Scoro also covers invoicing and reports.
- 3.0GPA
ClickUp
Free plan · from $9/mo
Work platform combining tasks, docs, chat and dashboards.
- Only ClickUp lists macOS, Windows and Linux apps.
- Only ClickUp lists a browser extension.
- SmartTask also covers sales pipeline and AI agents.
- 3.0GPA
Asana
Free plan · from $10.99/mo
Work management for projects, goals and cross-team workflows.
- Only Asana lists macOS and Windows apps.
- SmartTask also covers sales pipeline, time tracking and AI agents.
- Asana also covers goals.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
12
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is SmartTask free?
SmartTask has a free plan. Unlimited tasks, users, projects, contacts and guests, with embed views and Karma points.
How much does SmartTask cost?
SmartTask lists 4 plans. Free Forever: $0.
What platforms does SmartTask work on?
SmartTask is available on Web, iOS and Android.
Does SmartTask have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. SmartTask is listed for Web, iOS and Android.
Does SmartTask have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. SmartTask is listed for Web, iOS and Android.
Is SmartTask open source?
SmartTask is not described as open source on its own site, as read on Nov 13, 2026.
What does SmartTask integrate with?
SmartTask's listing names Google Drive and Dropbox. A listing names up to eight integrations, so it may connect to more.
Who makes SmartTask?
SmartTask is made by Softronics Systems Pvt Ltd.
What are the alternatives to SmartTask?
The closest alternatives to SmartTask in our directory are Productive, Teamwork.com, Scoro, ClickUp and Asana.
How does SmartTask compare with other project management tools?
SmartTask's GPA of 2.6 is higher than 98 of the 149 other project management tools we grade, and level with 21.
Is SmartTask good value for money?
ToolGPA grades SmartTask B for value for money. Its paid plans start at $6 a month for each person, against a middle price of $9 for the category: 26 of the 121 others that charge start lower.
Could I make my own version of SmartTask?
To replace SmartTask you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from SmartTask’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Softronics Systems Pvt Ltd's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Softronics Systems Pvt Ltd. Prices change, so check smarttask.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- SmartTask, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/smarttask
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "SmartTask: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/smarttask
Know someone choosing between project management tools?
Send them this guide: toolgpa.com/tools/smarttask/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded project management tools after SmartTask, each with an Insider's Guide of its own.
- Project Management Insider's GuideEvery one of the 150 project management tools we grade, compared
- GitHub Issues Insider's GuideIssue tracking and project planning built into GitHub3.4 GPA
- Freedcamp Insider's GuideProject management suite with a free plan for unlimited users3.2 GPA
- Huly Insider's GuideOpen-source project management with chat, docs and video calls3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what SmartTask’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. SmartTask is a trademark of its owner, and this guide is not made, paid for or approved by Softronics Systems Pvt Ltd. Prices and plans change: check smarttask.io before you buy.