The Twake Insider’s Guide
Everything we know about Twake in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Twake
The Insider’s Guide
Open-source workplace suite with chat, mail and drive
Every plan, grade, refund rule and rival among team communication apps, read from Twake’s own pages.
Made by LINAGORA · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Twake’s own pages, its app-store listings and our grades. Every fact in it is on Twake’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 29 of the 50 other team communication apps we grade
Twake is an open-source workplace suite from the French company LINAGORA that includes Twake Chat, Drive, Mail, Visio and Calendar under one account. Twake Chat is built on the Matrix protocol, so it can bridge to Telegram, Discord and Signal. The company says data is stored in France and that you can also install the suite on your own servers with Docker.
To get you started, here are 9 things to know about Twake, taken from its own pages and our grades.
- 1
Best for chat, mail and files from one open-source vendor
Twake bundles chat, mail, drive, video and calendar under one account, with chat on the Matrix protocol and the option to host it yourself.
- 2
Paid plans start at about $4.47 a month
As its pricing page puts it: €4.00 per month.
- 3
There is a free plan
Free plan with 5 GB of cloud storage, a 1 GB mailbox with 100 emails a day, instant messaging, notes and unlimited authorized devices; not a promotion.
- 4
It runs on 5 platforms
macOS, Windows, Linux, iOS and Android.
- 5
Matrix-based chat
Twake Chat runs on the Matrix protocol, with direct and group chats, channels, and optional extra end-to-end encryption.
- 6
Bridges to other messengers
The Matrix protocol lets Twake Chat send and receive messages on networks such as Telegram, Discord and Signal.
- 7
Drive, Mail and Calendar
The same account opens Drive for file storage with Office-format editing, Mail for email and Calendar for scheduling.
- 8
A 2.6 GPA, above 29 of 50
That is against the other team communication apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Twake you would be making chat that a whole team counts on staying up. That is not a weekend's work, with an AI app builder or without one.
Twake at a glance
- Pricing
- Free plan, from €4.00 per month
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- macOS, Windows, Linux, iOS, Android
- Made by
- LINAGORA
- Category
- Team Communication
- Our grade
- 2.6 GPA, good
The report card
Best for chat, mail and files from one open-source vendor
Twake bundles chat, mail, drive, video and calendar under one account, with chat on the Matrix protocol and the option to host it yourself. Chat is the same on every plan, but the Office editor is paid, the plans page we read was in French and euros only, and video inside chat is still marked coming soon.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Free plan at €0 with 5 GB of storage and a 1 GB mailbox; Standard is €4 a month and Premium €12, against a category whose cheaper quarter starts at $3.50. |
| Free plan and trial | B | The free plan has instant messaging, notes and unlimited devices. The caps are 5 GB of storage and 100 emails a day. |
| Features | C | Chat, drive, mail, calendar and video in one account, but the Office editor is not on the free plan and Chat's video is marked coming soon. |
| Ease of use | C | No store rating on record, and the listing shows apps to install across several products plus bridges to set up for Telegram, Discord or Signal. |
| Platforms and integrations | B | Mac, Windows, Linux, iPhone and Android, with Matrix bridges and OnlyOffice. The listing shows no web version or API. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Twake is for
- Fits if you want data kept in France and an option to host the suite yourself
- Works for a small group that wants chat, mail and files from one open-source vendor
Who it is not for
- Skip it if you need video calls inside chat today, as the Chat page marks Jitsi as coming soon
- Tight if you stay on the free plan: 5 GB of storage and 100 emails a day
- Pricey if you want the Office document editor, which starts on Standard at €4 a month
- Watch out: the plans page was readable only in French and in euros, and no annual or business seat prices are shown
Good to know
Good for
- European organizations that want data kept in France
- Teams that want chat, mail and files from one open-source vendor
- Public bodies that need to self-host their collaboration suite
Worth knowing
- The plans page was readable only in French, with prices in euros; storage and mailbox size, not chat, differ between plans.
- The Office document editor is not included on the free plan.
- No annual prices or business seat prices are shown; the company plan is quoted on request.
- Video conferencing inside Twake Chat is marked coming soon on the Chat page.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
~$4.47
A month to start. There is a free plan too
Twake has a free plan. Paid plans start at €4.00 per month.
The free plan has instant messaging, notes and unlimited devices.
Découvrir
€0.00
5 GB cloud storage, 1 GB mailbox with 100 emails a day, instant messaging and collaborative notes.
Standard
€4.00
per month
50 GB cloud storage, 15 GB mailbox with unlimited emails a day, and an Office document editor.
Premium
€12.00
per month
1,000 GB cloud storage, a 500 GB mailbox with unlimited emails a day, and an Office document editor.
Enterprise
Custom
Offer for companies and local authorities, with a personal cloud for each user. Contact the company.
The free plan
Free plan with 5 GB of cloud storage, a 1 GB mailbox with 100 emails a day, instant messaging, notes and unlimited authorized devices; not a promotion.
Read from twake.app on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
5
Places it runs: macOS, Windows, Linux, iOS and Android
Open-source workplace suite with chat, mail and drive. Here is what it does, as its own site describes it, and what it covers: open source, self-hostable, calendar, team chat, file sharing.
Chat, drive, mail, calendar and video in one account, but the Office editor is not on the free plan and Chat's video is marked coming soon.
- Matrix-based chat
- Twake Chat runs on the Matrix protocol, with direct and group chats, channels, and optional extra end-to-end encryption.
- Bridges to other messengers
- The Matrix protocol lets Twake Chat send and receive messages on networks such as Telegram, Discord and Signal.
- Drive, Mail and Calendar
- The same account opens Drive for file storage with Office-format editing, Mail for email and Calendar for scheduling.
- Video conferencing
- Twake Visio is a video conferencing product, and the Chat page lists Jitsi videoconferencing as coming soon.
- Hosted in France
- The site says all data is stored in France under GDPR rules, with SSL/TLS and WebSocket communication enabled.
- On-premise installation
- Twake Chat, Drive and Mail can be installed on your own servers using Docker, according to the site.
Where it runs
- macOS
- Windows
- Linux
- iOS
- Android
What it works with
- Matrix
- Telegram
- Discord
- Signal
- Jitsi
- OnlyOffice
Twake is made by LINAGORA.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
29/50
Other team communication apps it is graded above
Twake's GPA of 2.6 is higher than 29 of the 50 other team communication apps we grade, and level with 2.
It stands best on value for money (B, above 33 of 50) and worst on features (C, above 0).
Its paid plans start at about $4.47 a month, against a middle price of $7 for the category: 12 of the 38 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 11 tools score higher and cost less.
Each grade against the category
Every bar is all 51 team communication apps we grade, cut by the letter each got. Twake’s own letter is outlined.
- BValue for moneyAbove 33 of 50
- BFree plan and trialAbove 29 of 50
- CFeaturesAbove 0 of 50
- CEase of useAbove 7 of 50
- BPlatforms and integrationsAbove 3 of 50
Price against what you get
Each dot is one of 45 team communication apps. Further left costs less; higher up scores better on features, ease of use and platforms. Twake is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Twake you would be making chat that a whole team counts on staying up. That is not a weekend's work, with an AI app builder or without one.
It costs $53.63 a year. Twake is open source, so there is a third way: take its code and run it yourself.
What you could make
- Calendar: an app builder makes this well.
What you could not
- Chat that a whole team counts on staying up.
- Storing and serving files for other people.
- Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other.
- It plugs into other products, Matrix, Telegram and Discord among them.
What this rests on. Twake’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Element, Matrix, Mattermost, Rocket.Chat and Zulip
The 5 tools Twake is most often weighed against, with where each one differs from it.
- 2.8GPA
Element
Free plan
End-to-end encrypted chat and calls on the Matrix standard.
- Only Element lists a web app.
- Element is end-to-end encrypted, according to its own site.
- Twake also covers calendar.
- 3.0GPA
Matrix
Free
Open, decentralized network for chat and calls.
- Only Matrix lists a web app.
- Matrix is end-to-end encrypted, according to its own site.
- Twake also covers calendar and file sharing.
- 2.4GPA
Mattermost
Free plan
Self-hosted team messaging with playbooks, calls and boards.
- Only Mattermost lists a web app.
- Twake also covers calendar and file sharing.
- Mattermost also covers kanban boards, workflow automation and AI agents.
- 2.4GPA
Rocket.Chat
Free plan
Open-source, self-managed chat for security-focused teams.
- Only Rocket.Chat lists a web app.
- Rocket.Chat is end-to-end encrypted, according to its own site.
- Twake also covers calendar.
- 2.8GPA
Zulip
Free plan · from $3.50/mo
Open-source team chat that organizes channels by topic.
- Only Zulip lists a web app.
- Twake also covers calendar.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Twake free?
Twake has a free plan. Free plan with 5 GB of cloud storage, a 1 GB mailbox with 100 emails a day, instant messaging, notes and unlimited authorized devices; not a promotion.
How much does Twake cost?
Twake lists 4 plans. Découvrir: €0.00.
What platforms does Twake work on?
Twake is available on macOS, Windows, Linux, iOS and Android.
Is Twake open source?
Yes. Twake is open source, according to its own site.
What does Twake integrate with?
Twake's listing names Matrix, Telegram, Discord, Signal, Jitsi and OnlyOffice.
Who makes Twake?
Twake is made by LINAGORA.
What are the alternatives to Twake?
The closest alternatives to Twake in our directory are Element, Matrix, Mattermost, Rocket.Chat and Zulip.
How does Twake compare with other team communication apps?
Twake's GPA of 2.6 is higher than 29 of the 50 other team communication apps we grade, and level with 2.
Is Twake good value for money?
ToolGPA grades Twake B for value for money. Its paid plans start at about $4.47 a month, against a middle price of $7 for the category: 12 of the 38 others that charge start lower.
Could I make my own version of Twake?
To replace Twake you would be making chat that a whole team counts on staying up.
Where this guide comes from
The prices, plans, platforms and features were read from Twake’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Twake's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by LINAGORA. Prices change, so check twake.app before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Twake, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/twake
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Twake: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/twake
Know someone choosing between team communication apps?
Send them this guide: toolgpa.com/tools/twake/guide
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See our other guides
The best-graded team communication apps after Twake, each with an Insider's Guide of its own.
- Team Communication Insider's GuideEvery one of the 51 team communication apps we grade, compared
- Discord Insider's GuideFree text, voice and video chat built around servers3.6 GPA
- Pumble Insider's GuideTeam chat with unlimited message history on the free plan3.6 GPA
- Zoho Cliq Insider's GuideTeam chat, calls and meetings from the Zoho suite3.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Twake’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Twake is a trademark of its owner, and this guide is not made, paid for or approved by LINAGORA. Prices and plans change: check twake.app before you buy.