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Matrix vs Twake (2026): which should you pick?

As of Nov 12, 2026, Matrix grades higher than Twake: 3.0 against 2.6 out of 4.0.

Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA

Matrix grades higher on value for money and platforms. They get the same grade on the free plan, features and ease of use.

Price, platforms and features side by side. The table says where each price was read and when.

Matrix

Open, decentralized network for chat and calls

Free

Twake

Open-source workplace suite with chat, mail and drive

Free plan · from €4.00/mo

Which one is for you

Pick Matrix if

  • Fits if you want chat that no single company controls
  • Works for communities that want to run their own server

Look elsewhere if

  • Skip it if you want one app that behaves the same everywhere, since features depend on the client
  • Tight if you share big files on the free homeserver, as attachments stop at 10MB
  • Watch out: the matrix.org server is crowded and has usage limits
  • Watch out: running your own homeserver, or paying a host, is a separate cost and effort the Foundation does not endorse
  • Watch out: Element X is mobile only and Nheko is desktop only

Pick Twake if

  • Fits if you want data kept in France and an option to host the suite yourself
  • Works for a small group that wants chat, mail and files from one open-source vendor

Look elsewhere if

  • Skip it if you need video calls inside chat today, as the Chat page marks Jitsi as coming soon
  • Tight if you stay on the free plan: 5 GB of storage and 100 emails a day
  • Pricey if you want the Office document editor, which starts on Standard at €4 a month
  • Watch out: the plans page was readable only in French and in euros, and no annual or business seat prices are shown

How we grade them

3.0GPAMatrixVery good2.6GPATwakeGood
Value for money
AThe protocol and its clients are free to use, and the Foundation runs a free public matrix.org homeserver. Free software anyone can use counts as free and substantial.
BFree plan at €0 with 5 GB of storage and a 1 GB mailbox; Standard is €4 a month and Premium €12, against a category whose cheaper quarter starts at $3.50.
Free plan and trial
BThe free homeserver allows 10MB per attachment and 100MB of uploads per 24 hours, 500MB per 28 days. Most people get by, but heavy sharers hit it.
BThe free plan has instant messaging, notes and unlimited devices. The caps are 5 GB of storage and 100 emails a day.
Features
CFederation, a choice of clients, spaces, threads and bridges to Slack and Discord. Calls, threads and encryption depend on the client you pick, which is a gap.
CChat, drive, mail, calendar and video in one account, but the Office editor is not on the free plan and Chat's video is marked coming soon.
Ease of use
CNo store rating on record. You pick a homeserver and a client before you start, so there is some learning.
CNo store rating on record, and the listing shows apps to install across several products plus bridges to set up for Telegram, Discord or Signal.
Platforms and integrations
AWeb, Mac, Windows, Linux, iPhone and Android clients exist, with bridges to Discord, Slack, Signal, Telegram, WhatsApp and Mattermost. Which platform a given client covers differs.
BMac, Windows, Linux, iPhone and Android, with Matrix bridges and OnlyOffice. The listing shows no web version or API.
Best foropen, federated chat you can host yourselfchat, mail and files from one open-source vendor

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Matrix and Twake. How we grade

Price against what you get

Matrix has no paid plan and scores 2.7 out of 4 on features, ease of use and platforms. Twake starts at about $4.47 a month and scores 2.3.

Matrix scores higher and starts $4.47 a month lower. Of the other team communication apps on the chart, none scores higher than Matrix for less, and 11 score higher than Twake for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$1$2$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessMatrixTwake

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of team communication apps, and the best at every price

Where they differ

  • Matrix is end-to-end encrypted, according to its own site.
  • Twake also covers calendar and file sharing.
In commonFree planmacOSWindowsLinuxiOSAndroidOpen sourceSelf-hostableTeam chat

At a glance

MatrixTwake
PricingFreeFree plan
Starts atFree€4.00 per month
Free planThe protocol is free to use, and the Foundation runs a free public matrix.org homeserver with usage limits on attachments and data.Free plan with 5 GB of cloud storage, a 1 GB mailbox with 100 emails a day, instant messaging, notes and unlimited authorized devices; not a promotion.
Free trialNone listedNone listed
Web
macOS
Windows
Linux
iOS
Android
Made byThe Matrix.org FoundationLINAGORA
Price read frommatrix.orgtwake.app
CheckedNov 12, 2026Nov 12, 2026

Worth knowing

Matrix

  • Matrix is a protocol, not one app: features such as calls, threads and encryption depend on the client you choose.
  • The public matrix.org homeserver is crowded and has usage limits; the Foundation says premium plan pricing is not yet published.
  • Running your own homeserver, or paying a hosting provider, is a separate cost and effort that the Foundation does not endorse or guarantee.
  • The platforms listed are those of the featured clients, which differ: Element X is mobile only, while Nheko is desktop only.

Twake

  • The plans page was readable only in French, with prices in euros; storage and mailbox size, not chat, differ between plans.
  • The Office document editor is not included on the free plan.
  • No annual prices or business seat prices are shown; the company plan is quoted on request.
  • Video conferencing inside Twake Chat is marked coming soon on the Chat page.

Key features

Matrix

Federation between servers
Accounts look like @username:example.com, and people on different providers can message each other, much as email works across providers.
Choice of client
Matrix is only the standard; you chat through a client. The clients page lists Element, Element X, FluffyChat, Cinny and Nheko across web, desktop and mobile.
Encryption in clients that support it
End-to-end encryption is listed as a capability of the featured clients, including for media and calls where a client supports them.
Spaces and threads
Clients can browse and manage Matrix spaces to group rooms for a community, and most featured clients support threaded replies.
Bridges to other networks
Bridges connect Matrix rooms to platforms including Discord, Slack, Signal, Telegram, WhatsApp, Mattermost and Google Chat.
Self-hosting or hosted providers
Anyone can run their own homeserver, or pick from the hosting providers the Foundation lists, so an organization keeps control of its data.

Twake

Matrix-based chat
Twake Chat runs on the Matrix protocol, with direct and group chats, channels, and optional extra end-to-end encryption.
Bridges to other messengers
The Matrix protocol lets Twake Chat send and receive messages on networks such as Telegram, Discord and Signal.
Drive, Mail and Calendar
The same account opens Drive for file storage with Office-format editing, Mail for email and Calendar for scheduling.
Video conferencing
Twake Visio is a video conferencing product, and the Chat page lists Jitsi videoconferencing as coming soon.
Hosted in France
The site says all data is stored in France under GDPR rules, with SSL/TLS and WebSocket communication enabled.
On-premise installation
Twake Chat, Drive and Mail can be installed on your own servers using Docker, according to the site.

Plans

Matrix

  • Free$0

    Matrix.org homeserver account: 10MB per attachment and 100MB of uploads per 24 hours, up to 500MB per 28 days.

Twake

  • Découvrir€0.00

    5 GB cloud storage, 1 GB mailbox with 100 emails a day, instant messaging and collaborative notes.

  • Standard€4.00

    per month

    50 GB cloud storage, 15 GB mailbox with unlimited emails a day, and an Office document editor.

  • Premium€12.00

    per month

    1,000 GB cloud storage, a 500 GB mailbox with unlimited emails a day, and an Office document editor.

  • EnterpriseCustom

    Offer for companies and local authorities, with a personal cloud for each user. Contact the company.

Common questions

Which is cheaper, Matrix or Twake?

As of Nov 12, 2026, Matrix is cheaper to start with: it is free, against about $4.47 a month for Twake. Matrix is free, and Twake starts at €4.00 per month.

Which has a free plan, Matrix or Twake?

As of Nov 12, 2026, both Matrix and Twake have a free plan.

Which platforms do Matrix and Twake run on?

As of Nov 12, 2026, only Matrix lists a web app. Both list macOS, Windows, Linux, iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade