DingTalk review (2026): is the free plan enough?
Chat, meetings, docs and approvals in one work platform
Black Friday: is there a DingTalk sale?
DingTalk report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for a chat, meetings and approvals suite for a small company
DingTalk bundles chat, video meetings, docs, mail, drive and approvals in one workplace suite, with a free plan for up to 10 users and paid plans from $4 per user a month. Its App Store listing averages 1.4 from about 14,000 ratings, and the free plan caps meetings at 40 minutes.
Who DingTalk is for
- Fits if a small company wants chat, meetings and approvals in one account
- Works for teams that want a free tier for up to 10 people
Who DingTalk is not for
- Skip it if store ratings matter to you, as the iOS app averages 1.4 from about 14,000 ratings
- Tight if you are over 10 people on Free, or over 300 on Basic
- Tight if you hold long meetings on Free, as they stop at 40 minutes
- Watch out: the lower price is assumed to be the annual rate, so confirm it
- Watch out: only an iOS app was confirmed, and no other platforms are named
Why DingTalk gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyBasic is $4 per user a month at the annual rate ($4.80 monthly), just above the $3.50 that marks the cheaper quarter of team-chat tools. The middle is $7.
- BFree plan and trialFree covers up to 10 users with 100 GB of storage, 40-minute meetings, 300 AI speech-to-text minutes per user and 180 days of chat history. A small team could use it, and paid plans get a free month.
- BFeaturesChat, meetings, docs, drive, mail, calendar, AI minutes, an AI table, approvals and attendance. Nothing in the listing shows a gap in the core chat job.
- FEase of useThe App Store listing shows 1.4 from about 14,000 ratings, and the recent reviews shown date from 2020.
- CPlatforms and integrationsOnly an iOS app was confirmed from the listing, and the English pages name no other platforms. No API or integration list is shown.
What these grades rest on. Graded from this listing, whose facts were read from DingTalk's own pages on 12 November 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/dingtalk#review"><img src="https://toolgpa.com/badge/dingtalk.svg" alt="DingTalk: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where DingTalk stands among team communication apps
DingTalk's GPA of 2.0 is higher than 0 of the 50 other team communication apps we grade, and level with 5.
It stands best on features (B, above 39 of 50) and worst on ease of use (F, above 0).
Its paid plans start at $4 a month for each person, against a middle price of $7 for the category: 9 of the 38 others that charge start lower.
On features, ease of use and platforms it scores 1.7 out of 4. 14 tools score higher and cost less.
Each grade against the category
Every bar is all 51 team communication apps we grade, cut by the letter each got. DingTalk’s own letter is outlined.
- CValue for moneyAbove 5 of 50, level with 27
- BFree plan and trialAbove 29 of 50, level with 13
- BFeaturesAbove 39 of 50, level with 10
- FEase of useAbove 0 of 50
- CPlatforms and integrationsAbove 0 of 50, level with 2
Price against what you get
Each dot is one of 45 team communication apps. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep DingTalk, or make your own?
Keep it
To replace DingTalk you would be making chat that a whole team counts on staying up. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 45 of the 50 other team communication apps grade higher. It costs $48 a year.
What you could make
- Calendar: an app builder makes this well.
What you could not
- Chat that a whole team counts on staying up.
- Video calls.
- A bot that joins your calls and turns the talk into notes.
- Speech turned into text you can trust.
- A real app for iOS. Something home-made would be a web page.
- It is priced for each person, which means accounts and billing for a team.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. DingTalk’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is DingTalk?
DingTalk is a workplace platform that puts chat, video meetings, docs, calendar, mail, cloud drive and an AI table in one suite. Its international site sells it per user in US dollars, with a free tier for small teams and AI features such as meeting minutes and summaries. The company operates the international site through DingTalk (Singapore) Private Limited.
Worth knowing
- The pricing page was read through a Monthly or Annually toggle; the lower price is assumed to be the annual rate and a person should confirm it.
- Free is capped at 10 users and 40-minute meetings, and Basic stops at 300 users.
- Only an iOS app was confirmed from the App Store listing; the English pages name no other platforms.
- The App Store listing shows a 1.4 average from about 14,000 ratings, and the most recent reviews shown are from 2020.
Key features
- Chat with long retention
- Messaging history is kept for 180 days on Free, 2 years on Basic, 10 years on Standard and 20 years on Premium.
- Video meetings
- Meetings run in HD on Free and Full HD on paid plans, with limits of 100, 300 or 500 participants depending on the plan.
- AI Minutes
- Speech-to-text and AI-generated meeting summaries are metered per user each month: 300 minutes and 5 summaries, or 1,500 and 50 on Premium.
- AI Table
- Spreadsheet-style tables for building business apps with automations, with row limits from 2,000 to 50,000 per sheet and monthly automation runs.
- Docs, drive, mail and calendar
- The same suite includes cloud docs, a drive with per-user storage, mail with attachment limits and a calendar.
- Approvals and attendance
- The English download page lists clock-in, clock-out and leave approval features, and the Chinese site lists approval and attendance products.
DingTalk pricing
As of Nov 12, 2026, DingTalk has a free plan, and paid plans start at $4.00 per user / month, annual rate ($4.80 billed monthly).
- Starts at
- $4.00 per user / month, annual rate ($4.80 billed monthly)
- Free plan
- Free plan for up to 10 users: 100 GB storage, HD video meetings up to 40 minutes, 300 AI speech-to-text minutes per user a month, and 180 days of chat history.
- Free trial
- Free 1-month trial on paid plans
| Plan | Price | What you get |
|---|---|---|
| Free | $0.00 | Up to 10 users, 100 GB storage, 100 participants per meeting and chat retained for 180 days. |
| Basic | $4.00per user / month, annual rate ($4.80 billed monthly) | Up to 300 users, 2 TB plus 5 GB per user, Full HD meetings up to 24 hours and chat retained for 2 years. |
| Standard | $8.00per user / month, annual rate ($9.60 billed monthly) | From 3 users with no upper limit, 300 meeting participants, 500 GB mailboxes and chat retained for 10 years. |
| Premium | $15.00per user / month, annual rate ($18.00 billed monthly) | 500 meeting participants, 1,500 AI speech-to-text minutes per user, 5 TB mailboxes and chat retained for 20 years. |
Read from dingtalk.com on Nov 12, 2026. Prices change, so confirm with DingTalk before you buy.
Ways to pay less
- Annual discountAbout 17% off with annual billing
The pricing section shows annual rates roughly 17% below the monthly figures, for example $4.00 against $4.80 for Basic.
Stated on dingtalk.com
DingTalk alternatives
- DingTalk vs Lark
Free plan · from $6/mo
- DingTalk vs Microsoft Teams
Free plan · from $4.00/mo
- DingTalk vs Slack
Free plan · from $7.25/mo
- DingTalk vs Google Chat
Free plan · from $7/mo
- DingTalk vs Zoom
Free plan · from $14.16/mo
Common questions
Does DingTalk have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. DingTalk is listed for iOS.
Does DingTalk have a Windows app?
No Windows app was listed when its pages were read on Nov 12, 2026. DingTalk is listed for iOS.
Is DingTalk open source?
DingTalk is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.