The YCloud Insider’s Guide
Everything we know about YCloud in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
YCloud
The Insider’s Guide
WhatsApp API platform with campaigns, inbox, AI agents and a free plan
Every plan, grade, refund rule and rival among SMS and chat marketing tools, read from YCloud’s own pages.
Made by YCloud · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from YCloud’s own pages, its app-store listings and our grades. Every fact in it is on YCloud’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 47 of the 77 other SMS and chat marketing tools we grade
YCloud is a WhatsApp Business platform that combines API access with a shared inbox, broadcast campaigns, journeys and AI chatbots. Pricing is a monthly plan plus WhatsApp's own per-message fees, which the vendor says it passes through without markup. A free plan covers one user and two channels.
To get you started, here are 9 things to know about YCloud, taken from its own pages and our grades.
You connect numbers, channels and agents.
- 1
Best for WhatsApp campaigns and a shared inbox
YCloud is a WhatsApp platform with campaigns, a shared inbox and AI agents, with a free plan for 1 team member.
- 2
Paid plans start at $39 a month
As its pricing page puts it: $39 per month, shown as the yearly-billed monthly equivalent ($468 billed yearly).
- 3
There is a free plan
1 team member, 2 channels, 500K AI credits a month, unlimited contacts and AI-only ticket support.
- 4
It runs on Web
Web.
- 5
WhatsApp API and coexistence
Launch a WhatsApp API account under your own brand, or connect an existing WhatsApp Business App number alongside the platform.
- 6
Campaigns and journeys
Send marketing template messages to contact lists and trigger automated follow-ups based on customer behavior.
- 7
Shared inbox
A live chat inbox for teams to answer WhatsApp conversations, with roles and, on Pro and above, custom roles.
- 8
A 2.2 GPA, above 47 of 77
That is against the other SMS and chat marketing tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace YCloud you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
YCloud at a glance
- Pricing
- Free plan, from $39 per month, shown as the yearly-billed monthly equivalent ($468 billed yearly)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web
- Made by
- YCloud
- Category
- SMS & Chat Marketing
- Our grade
- 2.2 GPA, fair
The report card
Best for WhatsApp campaigns and a shared inbox
YCloud is a WhatsApp platform with campaigns, a shared inbox and AI agents, with a free plan for 1 team member. Paid plans start at $39 a month billed yearly, and WhatsApp's own message fees come on top.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $39 a month, shown as the yearly-billed equivalent, just above the $36 middle of chat tools. |
| Free plan and trial | C | Free plan: 1 team member, 2 channels and 500K AI credits, but add-ons cannot be bought on it. |
| Features | C | WhatsApp API, campaigns, shared inbox, AI agents and click-to-WhatsApp ads. The free plan has AI-only support. |
| Ease of use | C | No store rating on record. You connect numbers, channels and agents. |
| Platforms and integrations | B | Web with HubSpot, Zapier, Shopify and Freshdesk. No apps are listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who YCloud is for
- Fits if you run WhatsApp campaigns and want a shared inbox
- Works for a solo user trying the platform free
Who it is not for
- Tight if you stay free, as that is 1 team member, 2 channels and AI-only ticket support
- Watch out: WhatsApp's per-message fees are billed on top, with 1,000 free service messages a number
- Pricey if you grow: extra team members are $10 each and extra channels $5 each a month
- Watch out: monthly-billed prices are not shown, with yearly saving up to 25%
- Watch out: extra AI credits cost $10 per 5M
Good to know
Good for
- Small teams that want to try WhatsApp marketing on a free plan
- Businesses that want flat plan prices with unlimited contacts
- Teams that plan to use AI chatbots on WhatsApp
Worth knowing
- WhatsApp's per-message fees are billed on top of the plan at Meta's published rates; the first 1,000 service messages per number each month are free.
- The page shows the monthly equivalent of yearly billing; the monthly-billed prices are not displayed in the page text, though the page says yearly saves up to 25%.
- Extra team members cost $10 a month each and extra channels $5 a month each, and add-ons are only sold on paid plans.
- Extra generative AI credits cost $10 per 5M and translation costs $10 per 150K characters beyond the plan allowance.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$39
A month to start. There is a free plan too
YCloud has a free plan. Paid plans start at $39 per month, shown as the yearly-billed monthly equivalent ($468 billed yearly).
Free
$0
1 team member, 2 channels, 500K AI credits a month, unlimited contacts, system roles and help docs. Add-ons cannot be bought on it.
Growth
$39
per month, billed yearly ($468 a year)
Adds adjustable team members and channels, 5M AI credits a month and ticket support answered by a person.
Pro
$89
per month, billed yearly ($1,068 a year)
20M AI credits a month, custom roles, a dedicated account manager and assisted onboarding.
Enterprise
$399
per month, billed yearly ($4,788 a year)
100M AI credits a month, a customer success expert, priority support, onboarding training and one AI agent implementation.
The free plan
1 team member, 2 channels, 500K AI credits a month, unlimited contacts and AI-only ticket support.
Read from ycloud.com on Nov 13, 2026.
Ways to pay less
Annual discount
Yearly billing saves up to 25%
The pricing page has a Monthly/Yearly switch labeled with a saving of up to 25% for yearly billing.
Stated on ycloud.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
WhatsApp API platform with campaigns, inbox, AI agents and a free plan. Here is what it does, as its own site describes it, and what it covers: public API, AI features, shared inbox, marketing automation, whatsApp messaging, chatbots.
WhatsApp API, campaigns, shared inbox, AI agents and click-to-WhatsApp ads.
- WhatsApp API and coexistence
- Launch a WhatsApp API account under your own brand, or connect an existing WhatsApp Business App number alongside the platform.
- Campaigns and journeys
- Send marketing template messages to contact lists and trigger automated follow-ups based on customer behavior.
- Shared inbox
- A live chat inbox for teams to answer WhatsApp conversations, with roles and, on Pro and above, custom roles.
- AI agents
- Three types of AI chatbot answer customers; usage draws on a monthly pool of AI credits that differs by plan.
- Click-to-WhatsApp ads and shop
- Tools for ads that open a WhatsApp chat on Facebook, Instagram, TikTok and Google, and for a WhatsApp shop.
- WhatsApp calling
- Make and receive WhatsApp calls from the same platform; calls are billed per minute separately from the plan.
Where it runs
- Web
What it works with
- HubSpot
- Zapier
- Shopify
- Freshdesk
- Qimai
YCloud is made by YCloud.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
47/77
Other SMS and chat marketing tools it is graded above
YCloud's GPA of 2.2 is higher than 47 of the 77 other SMS and chat marketing tools we grade, and level with 20.
It stands best on platforms and integrations (B, above 19 of 77) and worst on features (C, above 3).
Its paid plans start at $39 a month, against a middle price of $36 for the category: 26 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 4 tools score higher and cost less.
Each grade against the category
Every bar is all 78 SMS and chat marketing tools we grade, cut by the letter each got. YCloud’s own letter is outlined.
- CValue for moneyAbove 15 of 77
- CFree plan and trialAbove 41 of 77
- CFeaturesAbove 3 of 77
- CEase of useAbove 5 of 77
- BPlatforms and integrationsAbove 19 of 77
Price against what you get
Each dot is one of 51 SMS and chat marketing tools. Further left costs less; higher up scores better on features, ease of use and platforms. YCloud is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace YCloud you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
It costs $468 a year.
What you could not
- The WhatsApp Business API, which Meta opens only through approved partners.
- One mailbox that several people work at once.
- Email sent in volume that still reaches the inbox.
- A chatbot builder hooked into the messaging apps.
- It plugs into other products, HubSpot, Zapier and Shopify among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. YCloud’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Wati, 360dialog, Interakt, AiSensy and SleekFlow
The 5 tools YCloud is most often weighed against, with where each one differs from it.
- 2.4GPA
Wati
Free trial · from $59/mo
WhatsApp Business API inbox with broadcasts, chatbots and ad flows.
- YCloud has a free plan. Wati does not, though it has a free trial.
- Only Wati lists iOS and Android apps.
- 1.6GPA
360dialog
From €49/mo
WhatsApp Business API access priced per number, plus a partner plan.
- YCloud has a free plan. 360dialog does not.
- YCloud also covers shared inbox and marketing automation.
- 360dialog also covers workflow automation.
- 2.6GPA
Interakt
Free trial · from ₹999/mo
WhatsApp and Instagram marketing, inbox and chatbots for Indian brands.
- YCloud has a free plan. Interakt does not, though it has a free trial.
- Only Interakt lists iOS and Android apps.
- 2.4GPA
AiSensy
Free plan · from $40.50/mo
WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads.
- Only AiSensy lists iOS and Android apps.
- 2.2GPA
SleekFlow
Free trial · from $49/mo
Shared inbox and AI agents for WhatsApp, social chats, SMS and email.
- YCloud has a free plan. SleekFlow does not, though it has a free trial.
- Only SleekFlow lists iOS and Android apps.
- YCloud also covers chatbots.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is YCloud free?
YCloud has a free plan. 1 team member, 2 channels, 500K AI credits a month, unlimited contacts and AI-only ticket support.
How much does YCloud cost?
YCloud lists 4 plans. Free: $0.
What platforms does YCloud work on?
YCloud is available on Web.
Does YCloud offer any discounts?
YCloud publicly lists the following: Yearly billing saves up to 25%.
Does YCloud have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. YCloud is listed for Web.
Does YCloud have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. YCloud is listed for Web.
Is YCloud open source?
YCloud is not described as open source on its own site, as read on Nov 13, 2026.
Does YCloud have an API?
Yes. YCloud offers a public API, according to its own site.
What does YCloud integrate with?
YCloud's listing names HubSpot, Zapier, Shopify, Freshdesk and Qimai. A listing names up to eight integrations, so it may connect to more.
Who makes YCloud?
YCloud is made by a company of the same name.
What are the alternatives to YCloud?
The closest alternatives to YCloud in our directory are Wati, 360dialog, Interakt, AiSensy and SleekFlow.
How does YCloud compare with other SMS and chat marketing tools?
YCloud's GPA of 2.2 is higher than 47 of the 77 other SMS and chat marketing tools we grade, and level with 20.
Is YCloud good value for money?
ToolGPA grades YCloud C for value for money. Its paid plans start at $39 a month, against a middle price of $36 for the category: 26 of the 50 others that charge start lower.
Could I make my own version of YCloud?
To replace YCloud you would be making the WhatsApp Business API, which Meta opens only through approved partners.
Where this guide comes from
The prices, plans, platforms and features were read from YCloud’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from YCloud's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by YCloud. Prices change, so check ycloud.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- YCloud, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/ycloud
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "YCloud: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/ycloud
Know someone choosing between SMS and chat marketing tools?
Send them this guide: toolgpa.com/tools/ycloud/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded SMS and chat marketing tools after YCloud, each with an Insider's Guide of its own.
- SMS & Chat Marketing Insider's GuideEvery one of the 78 SMS and chat marketing tools we grade, compared
- Chatfuel Insider's GuideAI chatbots for WhatsApp, Instagram and Facebook with a usage wallet2.6 GPA
- Interakt Insider's GuideWhatsApp and Instagram marketing, inbox and chatbots for Indian brands2.6 GPA
- AiSensy Insider's GuideWhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what YCloud’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. YCloud is a trademark of its owner, and this guide is not made, paid for or approved by YCloud. Prices and plans change: check ycloud.com before you buy.