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Interakt vs YCloud (2026): which should you pick?

As of Nov 13, 2026, Interakt grades higher than YCloud: 2.6 against 2.2 out of 4.0.

Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA

Interakt grades higher on value for money and features. They get the same grade on the free plan, ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Interakt

WhatsApp and Instagram marketing, inbox and chatbots for Indian brands

Free trial · from ₹999/mo

YCloud

WhatsApp API platform with campaigns, inbox, AI agents and a free plan

Free plan · from $39/mo

Which one is for you

Pick Interakt if

  • Fits if you run an Indian Shopify or WooCommerce store and sell over WhatsApp
  • Works for teams who want unlimited agents on one WhatsApp number

Look elsewhere if

  • Not for you if you want to pay in dollars, as prices are only in rupees plus taxes
  • Tight if you want chatbots on the cheapest plan, as they start on Growth
  • Pricey if you want AI agents, which cost ₹3,000 a month on top of Growth or Advanced
  • Tight if you use several store apps, as Growth includes Shopify plus one more and the rest need Advanced
  • Watch out: US marketing templates cost $0.028 each on top, and the Sales CRM is a separate ₹2,499 a month

Pick YCloud if

  • Fits if you run WhatsApp campaigns and want a shared inbox
  • Works for a solo user trying the platform free

Look elsewhere if

  • Tight if you stay free, as that is 1 team member, 2 channels and AI-only ticket support
  • Watch out: WhatsApp's per-message fees are billed on top, with 1,000 free service messages a number
  • Pricey if you grow: extra team members are $10 each and extra channels $5 each a month
  • Watch out: monthly-billed prices are not shown, with yearly saving up to 25%
  • Watch out: extra AI credits cost $10 per 5M

How we grade them

2.6GPAInteraktGood2.2GPAYCloudFair
Value for money
BStarter with WhatsApp is ₹11,999 a year plus taxes, sold only yearly or quarterly, which undercuts its WhatsApp rivals' dollar plans at any recent exchange rate. No dollar price is published, and US marketing templates cost $0.028 each on top. Chatbots need Growth at ₹2,799 a month.
C$39 a month, shown as the yearly-billed equivalent, just above the $36 middle of chat tools.
Free plan and trial
CNo free plan, but a 14-day free trial with all features and no credit card. That's a fair look at both WhatsApp and Instagram.
CFree plan: 1 team member, 2 channels and 500K AI credits, but add-ons cannot be bought on it.
Features
BThe whole job on two channels: bulk WhatsApp campaigns with click and conversion tracking, Instagram DM and comment automation, a shared inbox with unlimited agents, chatbots, catalogs, WhatsApp Pay and click-to-WhatsApp ads. AI agents cost ₹3,000 a month extra.
CWhatsApp API, campaigns, shared inbox, AI agents and click-to-WhatsApp ads. The free plan has AI-only support.
Ease of use
CNo App Store rating on record. There's the WhatsApp Business API to set up, templates to write and chatbot flows to build, and the chatbots start on Growth.
CNo store rating on record. You connect numbers, channels and agents.
Platforms and integrations
BWeb, iPhone and Android, with Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets. Growth allows Shopify plus one more app, and there's no desktop app, which an A needs.
BWeb with HubSpot, Zapier, Shopify and Freshdesk. No apps are listed.
Best forWhatsApp and Instagram selling for Indian brandsWhatsApp campaigns and a shared inbox

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Interakt and YCloud. How we grade

Price against what you get

Interakt starts at about $10.52 a month and scores 2.7 out of 4 on features, ease of use and platforms. YCloud starts at $39 a month and scores 2.3.

Interakt scores higher and starts $28.48 a month lower. Of the other SMS and chat marketing tools on the chart, none scores higher than Interakt for less, and 4 score higher than YCloud for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessInteraktYCloud

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of SMS and chat marketing tools, and the best at every price

Where they differ

    In commonWebPublic APIShared inboxMarketing automationWhatsApp messagingChatbots

    At a glance

    InteraktYCloud
    PricingFree trialFree plan
    Starts at₹999 per month (Instagram only; plus taxes)$39 per month, shown as the yearly-billed monthly equivalent ($468 billed yearly)
    Free planNone1 team member, 2 channels, 500K AI credits a month, unlimited contacts and AI-only ticket support.
    Free trial14-day free trial with all features, no credit card requiredNone listed
    Web
    iOS
    Android
    Made byJio Haptik Technologies LimitedYCloud
    Price read frominterakt.shopycloud.com
    CheckedOct 18, 2026Nov 13, 2026

    Worth knowing

    Interakt

    • Prices are shown only in rupees, plus taxes; no dollar plan price is published.
    • Template messages to US numbers cost $0.028 for marketing and $0.004 for utility on Starter, per Interakt's rate table; Enterprise drops the template markup.
    • The WhatsApp AI agents add-on costs ₹3,000 a month and needs Growth or Advanced; the Sales CRM is a separate ₹2,499 a month product.
    • Growth includes Shopify plus one of the listed apps; more integrations need Advanced.

    YCloud

    • WhatsApp's per-message fees are billed on top of the plan at Meta's published rates; the first 1,000 service messages per number each month are free.
    • The page shows the monthly equivalent of yearly billing; the monthly-billed prices are not displayed in the page text, though the page says yearly saves up to 25%.
    • Extra team members cost $10 a month each and extra channels $5 a month each, and add-ons are only sold on paid plans.
    • Extra generative AI credits cost $10 per 5M and translation costs $10 per 150K characters beyond the plan allowance.

    Key features

    Interakt

    WhatsApp campaigns
    One-time and ongoing bulk campaigns with click tracking, automatic retries and conversion tracking through custom events.
    Instagram automation
    Unlimited DM and comment replies, "price please" auto-replies and giveaway flows that collect followers' WhatsApp numbers.
    Shared team inbox
    Unlimited agents answer WhatsApp and Instagram chats together, with welcome, away and delayed auto-replies.
    Chatbot builder
    Linear chatbot flows from Growth; Advanced adds branching, logic, API calls and automatic agent assignment.
    WhatsApp commerce
    Product catalogs, carts, WhatsApp Pay and payment links in the chat, with webhooks for carts, orders and payment confirmations.
    Click-to-WhatsApp ads
    Launch ads that open a WhatsApp chat and send conversion data back to Meta.

    YCloud

    WhatsApp API and coexistence
    Launch a WhatsApp API account under your own brand, or connect an existing WhatsApp Business App number alongside the platform.
    Campaigns and journeys
    Send marketing template messages to contact lists and trigger automated follow-ups based on customer behavior.
    Shared inbox
    A live chat inbox for teams to answer WhatsApp conversations, with roles and, on Pro and above, custom roles.
    AI agents
    Three types of AI chatbot answer customers; usage draws on a monthly pool of AI credits that differs by plan.
    Click-to-WhatsApp ads and shop
    Tools for ads that open a WhatsApp chat on Facebook, Instagram, TikTok and Google, and for a WhatsApp shop.
    WhatsApp calling
    Make and receive WhatsApp calls from the same platform; calls are billed per minute separately from the plan.

    Plans

    Interakt

    • Starter₹999

      per month (Instagram only; plus taxes)

      Instagram DM and comment automation with a shared inbox. Starter with WhatsApp is sold only quarterly (₹3,499) or yearly (₹11,999).

    • Growth₹2,799

      per month (plus taxes), billed monthly

      WhatsApp and Instagram, unlimited agents, FAQ and linear chatbots, catalogs, native payments, public APIs, Shopify plus one more app.

    • Advanced₹3,799

      per month (plus taxes), billed monthly

      Adds branching chatbots with API calls and conditions, chat auto-assignment, advanced webhooks and unlimited apps.

    • EnterpriseCustom

      Adds the RCS channel, higher rate limits and campaign speeds, no markup on template messages, and personal support.

    YCloud

    • Free$0

      1 team member, 2 channels, 500K AI credits a month, unlimited contacts, system roles and help docs. Add-ons cannot be bought on it.

    • Growth$39

      per month, billed yearly ($468 a year)

      Adds adjustable team members and channels, 5M AI credits a month and ticket support answered by a person.

    • Pro$89

      per month, billed yearly ($1,068 a year)

      20M AI credits a month, custom roles, a dedicated account manager and assisted onboarding.

    • Enterprise$399

      per month, billed yearly ($4,788 a year)

      100M AI credits a month, a customer success expert, priority support, onboarding training and one AI agent implementation.

    Ways to pay less

    Interakt

    • Annual discount

      Save 20% with yearly or 8% with quarterly billing

      Interakt's pricing page takes 20% off for yearly billing and 8% for quarterly: Growth is ₹26,399 a year or ₹7,699 a quarter, against ₹2,799 a month.

    YCloud

    • Annual discount

      Yearly billing saves up to 25%

      The pricing page has a Monthly/Yearly switch labeled with a saving of up to 25% for yearly billing.

    Common questions

    Which is cheaper, Interakt or YCloud?

    As of Nov 13, 2026, Interakt is cheaper to start with: about $10.52 a month, against $39 a month for YCloud. Interakt starts at ₹999 per month (Instagram only; plus taxes), and YCloud starts at $39 per month, shown as the yearly-billed monthly equivalent ($468 billed yearly).

    Which has a free plan, Interakt or YCloud?

    As of Nov 13, 2026, only YCloud has a free plan. Interakt does not, though it has a free trial.

    Which platforms do Interakt and YCloud run on?

    As of Nov 13, 2026, only Interakt lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

    More comparisons

    How this page was made

    • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
    • The grades are our own, from each tool’s review or report card. The GPA is their average.
    • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
    • The differences and the answers to the questions are worked out from those listings.
    How we review and grade